Nearly three quarters of European retailers and financial institutions (71%) plan to increase their spending on payments technology in the next 18 to 24 months due to increasing competition and a feeling of being “under siege”, research from ACI Worldwide and Ovum shows. “Banks are seen as the primary provider of payment services by European retailers,” says ACI Worldwide. “87% want to work directly with banks.”
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We too are “under siege,” but we are hoping our competitors will invest.