Bank of America adds AI to mobile app

A digital assistant that makes use of artificial intelligence, predictive analytics and cognitive messaging is to be built into Bank of America’s mobile app from next year. ‘Erica’ was unveiled at Money2020 this week and will “help customers do things like make payments, check balances, save money and pay down debt,” CNBC reports.

Next: Visit the NFCW Expo to find new suppliers and solutions