What's New in Payments

Retailers ready to pay more for payments services that add value

Majority of EMEA retailers plan to increase investment in payments — ACI Worldwide — “55% of retailers and merchants in the EMEA region are planning to increase their investment into new payment capabilities in the next 18 to 24 months… 66% say they are willing to pay more for a broader range of payment services if they add value to their business. 89% say they would expect increased operational efficiency and 88% enhanced customer experience from their investment.”


What's New in Payments

Finland’s central bank reports on the economics of Bitcoin

Monopoly without a monopolist : An economic analysis of the bitcoin payment system — Bank of Finland — “Owned by nobody and controlled by an almost immutable protocol the Bitcoin payment system is a platform with two main constituencies: users and profit-seeking miners who maintain the system’s infrastructure… We explore the future potential of such systems and provide design suggestions.”



What's New in Payments

US banks’ P2P payments service reports 100m transactions

Zelle money movement momentum continues — Zelle — “More than 50,000 consumers are enrolling daily, contributing to more than 100m real-time person-to-person (P2P) payments, totaling US$33.6bn, in the first half of 2017… Next week millions more will have the opportunity to send and receive money with Zelle through a new mobile app.”


Citi Bot to answer customer queries via Facebook Messenger

Citi launches first Facebook Messenger banking chatbot in Singapore that provides customer account information — Citigroup — “Citi Bot will be able to address a range of common customer needs, including account-specific enquiries such as checking of account balances and transactions, providing credit card bill summaries, rewards and points balances and answering frequently asked questions… The second phase of the Citi Bot will introduce more new features such as card activation, ability to lock and unlock credit cards and transaction alerts for cards.”



What's New in Payments

Mastercard tests service that lets anyone collect cash from an ATM with just a mobile phone

ATM innovation for emergency assistance and merchant rebates — Mastercard — “There are situations when money needs to be sent and received as cash, particularly in emergency situations or when the recipient is unbanked. With Mastercard Cash Pick-Up, a bank can help an individual or company send money to anyone with a valid mobile phone number.”



What's New in Payments

Samsung Pay rolls out loyalty program in Singapore

Samsung introduces latest series of enhanced wearables and new Samsung Pay loyalty programme — Samsung — “Consisting of three loyalty tiers – Gold, Silver and Bronze – users can level up across the tiers after meeting a target number of transactions. With each level-up achieved in the Samsung Rewards programme, users can get to earn more points per transaction, reaping additional rewards in return.”



Transit Ticketing Today

Singapore to add mobile options to contactless transit payments trial

Parliament: Cashless trial for public transport to be extended to more payment types from next year — The Straits Times — “A trial system that allows commuters to pay their public transport fares using contactless credit or debit cards will be extended to more payment types including Visa and Nets 2.0 from next June (2018). Mobile payment modes — such as Android Pay, Apple Pay and Samsung Pay — will also be available from the first quarter of next year as part of the trial.”


Transit Ticketing Today

London’s commuters can now top up their travel cards by smartphone

New TfL app enables passengers to top up their Oyster card ‘on the go’ — Transport for London — “The new app, which was designed by TfL and developed by Cubic Transportation Systems, is free to download via the Apple App Store and Google Play Store and enables customers to use their smartphone to quickly add pay-as-you-go credit or Travelcards to their Oyster card. These can then be added after 30 minutes by simply touching the Oyster card on the yellow card reader at any Tube or rail station, tram stop or River Bus pier as part of a journey.”





What's New in Payments

Half of US stores are now equipped to process chip cards

Chip-enabled merchants up; Counterfeit fraud down — Visa — “As of the end of June 2017, 2.3m US merchant locations, 50% of storefronts, are chip enabled. And with more than 449m Visa chip cards in the country, representing 62% of Visa cards, counterfeit fraud has continued to decline — 58% at chip-enabled merchants in March 2017 when compared to March 2016.”


Researchers demo voice assistant security flaw

A simple design flaw makes it astoundingly easy to hack Siri and Alexa — Co.Design — “Using a technique called the DolphinAttack, a team from Zhejiang University translated typical vocal commands into ultrasonic frequencies that are too high for the human ear to hear, but perfectly decipherable by the microphones and software powering our always-on voice assistants. This relatively simple translation process lets them take control of gadgets with just a few words uttered in frequencies none of us can hear.”



What's New in Payments

Bank of America rolls out cardless ATM withdrawals

Bank of America debuts new mobile tools focused on personalization — Bank of America — “Customers can now start an ATM withdrawal directly from their mobile banking app. Customers simply log into the app and select the desired amount to withdraw. When they arrive at the ATM, they can either use their smartphone or debit card, enter their pin, and a personalized screen will display asking the customer if they are here to complete the withdrawal, which eliminates four steps at the ATM.”


What's New in Payments

Tesco unveils Tesco Pay+

Tesco unveils Tesco Pay+ — Tesco — “PayQwiq, the digital wallet app, is to be re-launched as Tesco Pay+… The journey of our digital wallet has been an exciting one and we’ve learned a great deal about our customers and how they shop in that time. We believe that Tesco Pay+ is going to help the customer journey, offering greater little helps, and we’re looking forward to revealing more in a few weeks’ time.”