What's New in Payments

Two in three consumers worldwide say Covid-19 has permanently changed the way they pay

Visa graph showing that two in three consumers expect retailers to accept contactless payments

Just over two-thirds of consumers globally (67%) now expect bricks-and-mortar retail stores to accept contactless payments and just under half (44%) wouldn’t shop at a store that only offers payment methods that require contact with a cashier or shared device, a survey of merchants and consumers in nine countries around the world has found... More












What's New in Payments

Visa: One in two consumers are no longer willing to shop at stores that don’t offer a fully contactless payments process

Visa Back to Business Study contactless graphic

A survey of merchants and consumers in eight countries around the world has found that the Covid-19 pandemic has resulted in “a dramatic shift to digital commerce” with nearly half of consumers (48%) saying they would not now shop at a store that only offers payment methods that require contact with a cashier or a shared device... More