Mobile wallet providers ‘failing to realise full potential of loyalty programs’

Amdocs and Ovum report “The Impact of Loyalty on Mobile Financial Services and Payments”

Mobile financial service providers are failing to fully realise the potential of loyalty programs to drive revenue growth, a survey by customer experience solutions provider Amdocs and consultancy firm Ovum says, while those who employ loyalty programs are “better placed” to increase usage and adoption of their mobile wallet service... More







What's New in Payments

Eight in 10 US consumers would prefer an Amazon Go automated store to traditional shopping

Amazon Go

Some 84% of US consumers say they would enjoy shopping at an Amazon Go automated store more than a traditional grocery store, but a fifth think they would lose out on traditional shopping experiences by doing so, the results of a survey of 1,000 shoppers released by packaging solutions provider Shorr Packaging show... More



NFC World

Tostitos tortilla chip bags use NFC to order an Uber when consumers are too drunk to drive

Tostitos Party Safe

US consumers can now order a discounted Uber ride by tapping their NFC smartphone against a bag of Tostitos tortilla chips when they have had too much to drink. The bag detects the presence of alcohol on a person’s breath and shows either a green or red steering wheel to alert the consumer of whether or not they are safe to drive home. More




What's New in Payments

One fifth of global consumers have made an in-store mobile payment as China leads the way

Mobile Money Report

Nearly one fifth of global consumers (18%) have made an in-store mobile payment in the past six months, representing an increase of 10% from the same period in 2014, research released by trade body Mobile Ecosystem Forum (MEF) reveals. Chinese consumers lead the way, with 38% of them having paid with their phone at the point of sale — nearly double the global average. More