18 news stories.
• Should Auriemma Consulting Group (ACG) be in the NFCW Expo? Is this your organisation? Find out how to get your NFCW Expo showcase.
• Should Auriemma Consulting Group (ACG) be in the NFCW Expo? Is this your organisation? Find out how to get your NFCW Expo showcase.
Three-quarters of Apple Pay users are attracted to the Apple Card — and so are 60% of eligible non-users, a US consumer survey conducted by Auriemma Group has found... More
Familiarity with mobile payments could help to drive adoption of contactless cards in the US but could in turn move those that have already adopted mobile payments back to physical methods of payment, according to a new issue of Auriemma Research’s Mobile Pay Tracker... More
Here’s why your next credit card will probably be contactless — Auriemma Consulting Group — “Today, just 22% of credit card companies offer contactless cards in the US market, mostly in select portfolios. But 67% of card issuers plan to introduce contactless cards within the next few years, according to new data from Auriemma Consulting Group.”
Apple Pay makes up 77% of mobile payments among debit card users — Auriemma Consulting Group — “An Auriemma study of debit card issuers shows that Apple Pay makes up 77% of mobile wallet transactions. Samsung Pay and Google Pay, Apple Pay’s main competitors, make up 17% and 6% of transactions, respectively… While Apple Pay has the most market share, Samsung Pay users are the most engaged. In fact, the average Samsung Pay user makes 7.3 transactions each month, compared to 5.5 transactions for Apple Pay and Google Pay users.”
Walmart shoppers with access to Apple Pay are more likely to choose to use it than the store’s own Walmart Pay app, a new study has found, but those who do choose the retailer’s own app spend more at Walmart each month than those who use Apple Pay... More
34% of those eligible are using mobile payments, but few would recommend them — Auriemma Consulting Group — “Problems at the point of sale can prevent even the most enthusiastic Pay users from developing the habit of paying with their mobile device. This, in turn, lessens the opportunity and likelihood for recommending the service. In fact, 42% of mobile payment users wouldn’t recommend the service, up 11 points compared to last year (31%).”
Auriemma Consulting Group conducts parallel study of mobile pay usage in the US and the UK — Auriemma Consulting Group — “While UK cardholders are slightly more likely than their US counterparts to have used Apple Pay (12% v 9%) and Visa Checkout (9% v 6%) within the past month, other options, such as PayPal In-Store Checkout (5% each) and Android Pay (4% each) show similar usage patterns. Although usage metrics are low, satisfaction with each technology is extremely high.”
Security concerns and problems at the register continue to depress mobile pay usage and net promoter scores — Auriemma Consulting Group — “Many Pay users run into problems at checkout… Half of those who had problems at a retail location that accepts mobile payments say the issue made them use the service less often overall… In fact, 45% of in-store Pay purchasers quit trying to use mobile payments entirely, and use a physical card instead.”
Transaction-based incentives are driving the use of mobile payments both in-store and in-app across the US, research from Auriemma Consulting Group (ACG) shows, with those who received an incentive to use mobile payments in-store over a one-week period doing so 4.6 times compared to 3.1 times for those not offered an incentive... More
Apple Pay captures the greatest proportion of eligible users in the US with 33%, followed by Samsung Pay with 23%, research released by Auriemma Consulting Group (ACG) reveals. However, Samsung Pay users report higher satisfaction levels and fewer issues at the point of sale compared to Apple Pay users, with near equal proportions recommending both mobile payment services. More
More than a quarter of US consumers (27%) with an eligible smartphone have used Apple Pay, Android Pay or Samsung Pay, according to research released by Auriemma Consulting Group (ACG)... More
Apple Pay has gained a 98% satisfaction rate among those that have used the mobile payments service to make an in-store payment in the US, Auriemma Consulting Group’s Marianne Berry has told NFC World, adding that the average number of in-store Apple Pay purchases per week among all users now stands at 2.6... More
More than two fifths of iPhone 6 and 6 Plus users reported having used Apple Pay between the end of May and mid-June, with 84% making more than three in-store transactions, the bi-monthly Apple Pay tracker from Auriemma Consulting Group (ACG) reveals... More
Some 13% of iPhone 6 and 6 Plus owners in the US have used Apple Pay and 11% are planning to do so, a survey conducted by Kantar Worldpanel has revealed... More
Nearly half (46%) of US iPhone 6 owners have now successfully used Apple Pay, up from 42% two months ago, and 63% of those are using the mobile payments service on a weekly basis, the bi-monthly Apple Pay Tracker from Auriemma Consulting Group (ACG) has revealed... More
Apple Pay has been tried at least once by 42% of iPhone 6 and 6 Plus owners in the US, a survey by Auriemma Consulting Group (ACG) has found — and almost half the owners who haven’t yet tried the NFC mobile payments service (47%) say they intend to do so within the next six months... More
A mobile wallet containing only cards issued by their bank is the most popular option for British consumers, a new survey has found, suggesting that the battle to be “top of wallet” for mobile payments may turn into a fight to be “only card in wallet”. More
A survey conducted by Auriemma Consulting Group has found that 30% of respondents would switch handsets in order to use their phones to make purchases and the figure rises to 41% amongst the under-45s... More