News stories featuring Starbucks:
July 29th, 2016
Nearly 5% of total US transactions in coffee giant Starbucks locations are now made through the company’s Mobile Order & Pay service, representing close to 20% of all mobile payments in store.
July 20th, 2016
Apple Pay has launched in Hong Kong with support from Mastercard, Visa and American Express. Participating banks include Bank of China (Hong Kong), DBS, Hang Seng Bank, HSBC and Standard Chartered, with support from The Bank of East Asia (BEA) and Tap&Go “coming soon”.
July 13th, 2016
Customers at Starbucks stores in China will now be able to pay for their order using their mobile phone and the coffee giant’s QR code-based mobile payment service which has now been launched in 2,200 locations across the country.
July 4th, 2016
More than 25% of US smartphone owners make use of mobile payment apps at least once a month, research from Parks Associates reveals. “More than 3m retailers combined accept Apple Pay and Android Pay, but consumers currently prefer retailer-specific apps such as the Starbucks payment app,” the firm says. “The most dominant payment app is currently PayPal, which is used by one in five smartphone owners.” Retail branded apps take second place, followed by Google Wallet/Android Pay and Apple Pay in third.
June 3rd, 2016
Samsung Pay has begun rolling out across Spain, making it the first European market where the mobile payment service is available. The service has launched with support from CaixaBank and ImaginBank and will also be available for customers of Abanca and Banco Sabadell “soon”.
May 23rd, 2016
Starbucks is to launch its mobile payment and loyalty app in India this year. “The platform will allow you to make payments from your phone and allow you to participate in the My Starbucks Rewards programme through your phone,” the coffee chain’s Sumitro Ghosh told Business Standard. Mobile payments now account for nearly one in four transactions made across the company’s US locations.
May 18th, 2016
Google has launched its Android Pay mobile payment service across the UK, allowing consumers to make payments at any contactless terminal with a tap of their Android handset. The service launches with support from MasterCard, Visa and eight British banks, “with new banks being added all the time,” the company says.
April 25th, 2016
Mobile payments now account for 24% of all transactions across Starbucks’ US locations, the company’s president and COO Kevin Johnson has revealed, with an average of 8m transactions per month taking place through the coffee chain’s Mobile Order & Pay service.
April 19th, 2016
Apple Pay has begun rolling out across Singapore, letting consumers pay in store with compatible Apple devices and make purchases within participating mobile apps using their American Express cards, with support from Visa expected “soon”….
March 15th, 2016
Close to half (46%) of the top marketers surveyed for a new location-based marketing report say they plan to invest in NFC this year. 41% plan to invest in Bluetooth beacons, 63% in WiFi and 57% in GPS.
March 10th, 2016
More than 100m people around the world will use an NFC handset to make a purchase this year, according to a new report from Strategy Analytics, and the value of transactions conducted via NFC handsets will grow from US$30bn in 2016 to US$240bn in 2021.
February 24th, 2016
Users of Chase Pay will soon be able to buy food and drinks at more than 7,500 Starbucks cafés in the US through the coffee chain’s own mobile app or with the Chase Pay app. “[The] Chase Pay mobile app will be accepted at 7,500 Starbucks locations by the end of this year,” JPMorgan Chase’s Gordon Smith revealed at the bank’s 2016 Investor Day. The solution will also be “embedded in the Starbucks mobile app”. Chase Pay, unveiled in October 2015, is a closed-loop barcode based mobile payment system available to holders of 94m credit, debit and prepaid card accounts.
January 25th, 2016
Some 22% of all US transactions in Starbucks during December were made using mobile apps, up from 21% in November 2015, the company’s Kevin Johnson reported during the coffee chain’s first quarter earnings call. “Over one million customers in the US used Mobile Order & Pay capability in the month of December and those customers averaged approximately five mobile orders in the month,” Johnson added. “We are now processing over six million Mobile Order & Pay transactions per month.”
November 3rd, 2015
Mobile payments now account for 21% of all transactions in US Starbucks-owned stores. “Although we only completed the rollout of Mobile Order & Pay across our system — 7,500 US company-owned store portfolio — in September, we were already operating at a run rate of over five million transactions per month,” CEO Howard Schultz said during the coffee chain’s fourth quarter earnings call. “That figure, believe it or not, is growing by the hour.”
October 9th, 2015
Coffee chain Starbucks is to begin accepting Apple Pay across all its 7,500 US stores. “They’re starting an Apple Pay pilot by the end of this year in a number of their stores and have committed more broadly to rolling out Apple Pay throughout 2016,” Jennifer Bailey, head of Apple Pay, said during the Code/Mobile event. Fast food retailers KFC and Chili’s will also begin accepting the service next year.
October 7th, 2015
Starbucks will launch its Mobile Order & Pay service in approximately 300 company-owned stores in the Greater Toronto Area of Canada on October 13. “Starbucks plans to expand Mobile Order & Pay to other select Canadian cities in 2016,” the coffee chain says. The announcement follows the service’s expansion to all US locations in September 2015 and its UK launch earlier this month.
October 2nd, 2015
Coffee chain Starbucks has expanded its Mobile Order & Pay service to the UK, allowing customers to use its iOS mobile app to pre-order and pay for their food and drinks in more than 150 stores across London. The announcement follows the roll out of the service to all US locations and to Android devices last month.
September 23rd, 2015
Coffee chain Starbucks is to make its Mobile Order & Pay service available across the US so customers nationwide can place and pay for orders in advance using their iOS and Android devices. “Starbucks plans to introduce this feature in select company owned stores in the UK and Canada in October,” the chain says. Starbucks launched the service in December 2014 and expanded it in March and June 2015.
September 14th, 2015
Starbucks has revealed that it will make its Mobile Order & Pay service available in all of its US stores by the end of September 2015. It will also make the service available on Android devices. The coffee chain launched the service in Portland, Oregon in December 2014, expanded it to 650 additional locations in March this year and to 21 more states in June 2015.
September 2nd, 2015
A Google service called Google Here that would send notifications via Google Maps and beacons in participating stores was shut by CEO Larry Page this year. “The launch included partnerships with retailers including Starbucks,” Fortune reports. “People familiar with the project say it was shut down for two reasons; Google Here was potentially too invasive, and the company wasn’t sure if many retailers would want it.”
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