News stories featuring Starbucks:
January 25th, 2016
Some 22% of all US transactions in Starbucks during December were made using mobile apps, up from 21% in November 2015, the company’s Kevin Johnson reported during the coffee chain’s first quarter earnings call. “Over one million customers in the US used Mobile Order & Pay capability in the month of December and those customers averaged approximately five mobile orders in the month,” Johnson added. “We are now processing over six million Mobile Order & Pay transactions per month.”
November 3rd, 2015
Mobile payments now account for 21% of all transactions in US Starbucks-owned stores. “Although we only completed the rollout of Mobile Order & Pay across our system — 7,500 US company-owned store portfolio — in September, we were already operating at a run rate of over five million transactions per month,” CEO Howard Schultz said during the coffee chain’s fourth quarter earnings call. “That figure, believe it or not, is growing by the hour.”
October 9th, 2015
Coffee chain Starbucks is to begin accepting Apple Pay across all its 7,500 US stores. “They’re starting an Apple Pay pilot by the end of this year in a number of their stores and have committed more broadly to rolling out Apple Pay throughout 2016,” Jennifer Bailey, head of Apple Pay, said during the Code/Mobile event. Fast food retailers KFC and Chili’s will also begin accepting the service next year.
October 7th, 2015
Starbucks will launch its Mobile Order & Pay service in approximately 300 company-owned stores in the Greater Toronto Area of Canada on October 13. “Starbucks plans to expand Mobile Order & Pay to other select Canadian cities in 2016,” the coffee chain says. The announcement follows the service’s expansion to all US locations in September 2015 and its UK launch earlier this month.
October 2nd, 2015
Coffee chain Starbucks has expanded its Mobile Order & Pay service to the UK, allowing customers to use its iOS mobile app to pre-order and pay for their food and drinks in more than 150 stores across London. The announcement follows the roll out of the service to all US locations and to Android devices last month.
September 23rd, 2015
Coffee chain Starbucks is to make its Mobile Order & Pay service available across the US so customers nationwide can place and pay for orders in advance using their iOS and Android devices. “Starbucks plans to introduce this feature in select company owned stores in the UK and Canada in October,” the chain says. Starbucks launched the service in December 2014 and expanded it in March and June 2015.
September 14th, 2015
Starbucks has revealed that it will make its Mobile Order & Pay service available in all of its US stores by the end of September 2015. It will also make the service available on Android devices. The coffee chain launched the service in Portland, Oregon in December 2014, expanded it to 650 additional locations in March this year and to 21 more states in June 2015.
September 2nd, 2015
A Google service called Google Here that would send notifications via Google Maps and beacons in participating stores was shut by CEO Larry Page this year. “The launch included partnerships with retailers including Starbucks,” Fortune reports. “People familiar with the project say it was shut down for two reasons; Google Here was potentially too invasive, and the company wasn’t sure if many retailers would want it.”
August 24th, 2015
Some 80% of Apple Watch owners that are eligible to use Apple Pay have already done so, research from Wristly has found, with 79% saying they prefer using the mobile payments service on their Apple…
July 24th, 2015
More than 2,300 financial institutions and banking partners have now signed up for Visa’s tokenization service with international expansion set to happen “in the fall”, Visa has revealed during a third quarter earnings call. The…
July 24th, 2015
Coffee chain Starbucks is processing nearly nine million mobile payments a week across its US locations, representing 20% of all in-store transactions, CEO Howard Schultz revealed during the company’s third quarter earnings call. The company…
June 18th, 2015
Barclays customers can upgrade the size of their Starbucks coffee for free at participating locations in the UK when using their contactless card to pay until the end of June. “When you pay for any handcrafted espresso based beverage with your Barclays Visa contactless debit card, you must say ‘Barclays Cupgrade’ when you order and pay to redeem the offer,” the bank explains.
June 17th, 2015
Almost one in six US consumers (15%) have used a mobile wallet in the past six months, up from 9% in the same period in 2013, and an additional 22% are likely to adopt mobile…
June 17th, 2015
Starbucks has rolled out its Mobile Order & Pay service to 21 more states in the southern and central United States. The coffee chain launched the first in Portland, Oregon in December 2014 before expanding to 650 additional locations in March this year.
May 19th, 2015
Starbucks has issued a statement denying its mobile payment app has been hacked, following a report by investigative journalist Bob Sullivan. The article claimed hackers had recently stolen money from several Starbucks customers by gaining access to their credit card information through the coffee chain’s app and using the auto-load function. “Starbucks takes the obligation to protect customers’ information seriously,” the company says. “News reports that the Starbucks mobile app has been hacked are false.”
May 7th, 2015
Visitors to Starbucks’ newly opened express store on Wall Street in New York are being met by one of the coffee chain’s employees upon entry, who then takes their order using a handheld device. “Getting…
April 24th, 2015
Coffee chain Starbucks has 16 million active users of its mobile app who are making eight million mobile payments a week, equalling nearly 19% of all transactions in US stores, president and COO Kevin Johnson has revealed,…
March 10th, 2015
Coffee chain Starbucks is expanding its Mobile Order & Pay service to 650 locations in the US states of Washington, Idaho, Oregon and Alaska following a trial which has been running in Portland since December 2014. “The ease of use for both customers and baristas is expected to increase speed of service, drive incremental transactions and increase throughput across Starbucks stores,” the company says. The service is planned to roll out across the US during 2015.
February 13th, 2015
January 27th, 2015
Starbucks is now processing an average of seven million mobile payments a week, representing around 16% of all its transactions, CEO Howard Schultz has revealed during a first quarter earnings call in which he also…
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