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    Cognitive messaging

    News about Cognitive messaging.

    Bank of America adds AI to mobile app

    October 25th, 2016

    A digital assistant that makes use of artificial intelligence, predictive analytics and cognitive messaging is to be built into Bank of America’s mobile app from next year. ‘Erica’ was unveiled at Money2020 this week and will “help customers do things like make payments, check balances, save money and pay down debt,” CNBC reports.