What's New in Payments

Google leverages Google Pay to bypass food ordering apps

What’s for dinner? Order it with Google — Google — “Now you can use Google Search, Maps or the Assistant to order food from services like DoorDash, Postmates, Delivery.com, Slice, and ChowNow, with Zuppler and others coming soon. Look out for the ‘Order Online’ button in Search and Maps when you search for a restaurant or type of cuisine. For participating restaurants, you can make your selections with just a few taps, view delivery or pickup times, and check out with Google Pay.”





NFC World

Pernod Ricard unveils connected cocktail glass that uses NFC to place orders in bars

Pernod Ricard launches a connected glass with Havana Club — Pernod Ricard — “The glass is equipped with an NFC chip that allows the consumer to order a cocktail in a bar… At home, the same technology gives the user access to the ‘Cocktail Club’ web app to find ideas for cocktails, recipes, shopping list based on the ingredients the user already has at home and the number of guests, etc.”


What's New in Payments

Baseball fans can now use Apple’s Messages app to order and pay for food and drink from their seats

Philadelphia Phillies and Aramark launch Apple Business Chat at Citizens Bank Park — Aramark — “With the ease of a text message, Philadelphia Phillies fans can now order beverages using their iPhone without missing a minute of on-field baseball action… Fans in designated sections of Citizens Bank Park will be able to use Apple Business Chat to place orders using their iPhone’s Messages app to have the menu items delivered directly to their seats, as part of a ground-breaking pilot program.”


What's New in Payments

Apple Pay runs free meal delivery promotion

Apple Pay’s new promo offers up to three free deliveries from Grubhub, Seamless, and Eat24 — MacRumors — “To take advantage of the March Madness-themed promotion, customers can enter the code “HOOPS” at checkout in Grubhub, Seamless, and Eat24 (in apps or on websites), and pay for their orders via Apple Pay to get a free delivery. The offer is limited to three redemptions per diner and three per device during the promo period, and does not cover the cost of the meal in the order.”


What's New in Payments

BBVA bank staff to test face recognition for self-serve restaurant orders and payments

BBVA launches its ‘invisible payments’ strategy — BBVA — “BBVA is already working on developing a facial recognition system to allow users to pick up their food and sit down directly, without needing to make a manual payment, or for anyone to check the user’s identity… The system uses machine learning algorithms through which the machines ‘learn’ to identify both the faces of users and products on the tray in order to make the correct charge on their card.”


KBC adds third-party services to its mobile banking app

KBC first to incorporate non-banking apps in mobile app — KBC Group — “Starting this summer, customers can use their mobile banking app directly to start a car parking session and pay via the 4411 parking service; check the balance on their meal and eco vouchers (Monizze card) and monitor payments made using the card… In the future, as well, we’ll be continuing to actively seek out partners that can help enhance our banking apps and applications and help increase added value for our customers.”


What's New in Payments

Barclaycard tests on-table ‘totems’ that let customers check themselves out of a restaurant

Dining on demand: Barclaycard launches first ‘Dine & Dash’ restaurant — Barclaycard — “Barclaycard has developed ‘Dine & Dash’, a new solution enabling diners to simply walk out after eating — bypassing the traditional bill-paying process — which will be unveiled with a consumer trial at high-street chain Prezzo. The launch comes in response to 38% of diners who want to avoid waiting for the bill and 67% of restaurant owners who are in favour of an ‘invisibill’ way to pay to improve service and customer satisfaction.”


What's New in Payments

Dunkin’ Donuts offers faster pickups to customers who order via mobile

Dunkin’ Donuts unveils next generation concept store in Quincy, MA — Dunkin’ Donuts — “An exclusive On-the-Go drive-thru lane lets DD Perks members who order ahead via Dunkin’s mobile app bypass the ordering lane and merge straight into the line for the pickup window… Dunkin’ Donuts has also introduced an area dedicated to mobile pickups, so that members of the DD Perks Rewards program who order ahead via Dunkin’s mobile app can get in and out of the restaurant faster than ever before.”



What's New in Payments

Burger bar to let customers order and pay by face in California

Cali Group demonstrates face based loyalty program pilot in its restaurant operating division — Cali Group — “The kiosks use NEC’s NeoFace facial recognition software to identify registered customers and pull up their loyalty accounts and order preferences… Also in 2018, the platform will be used to allow customers to pay using their faces.”



What's New in Payments

Bangkok street food vendors switch to mobile payments

Bangkok’s street food vendors are embracing mobile payments — Travel Wire Asia — “Street food vendors in Bangkok are embracing the digital revolution by offering e-payment methods for cashless transactions via smartphones… Vendors in the capital Bangkok are offering cashless payments after the Bank of Thailand (BOT) gave the green light for five banks to implement electronic payment systems using Quick Response (QR) barcodes.”


NFC World

Wembley to let fans store contactless tickets in their Apple Wallet

Contactless ticketing at Wembley Stadium — Wembley Stadium — “The innovation offers fans a new way to seamlessly and securely enter live events with contactless tickets added to Apple Wallet on their iPhone or Apple Watch… The integration of contactless tickets in Apple Wallet will simplify customers’ experience while enhancing security and fostering more personalised engagement with fans. As well as entering the stadium with their contactless tickets, fans can use Apple Pay to buy food and beverages with their iPhone or Apple Watch.”


What's New in Payments

Shake Shack to open cashless kiosk in New York

Shake Shack to open cashless, kiosk-only location in New York City — CNBC — “Located in Astor Place, this Shake Shack won’t have a cashier’s counter. Instead, guests will use digital kiosks or their mobile phones to place orders. Manning these kiosks will be “hospitality champs,” Shake Shack employees who specialize in making customers’ time in the restaurant as seamless and enjoyable as possible.”