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Almost one in six US consumers are using mobile wallets

June 17th, 2015

Almost one in six US consumers (15%) have used a mobile wallet in the past six months, up from 9% in the same period in 2013, and an additional 22% are likely to adopt mobile… More

Two in three US POS terminals to be EMV by 2020

June 9th, 2015

The installed base of EMV terminals in the US will reach about 65% by the end of 2020, a new report from GrowthPraxis has found. The installed base of mobile point-of-sale (mPOS) terminals is expected to… More

One in four UK consumers influenced by in-store payment methods

May 22nd, 2015

More than one in four UK consumers are more likely to shop somewhere if it offers a greater range of — and more innovative — payment methods, a survey conducted for Sage Pay has revealed…. More

Australia leads the way for contactless ownership and usage

May 13th, 2015

Two thirds of Australians are now aware they own a contactless payment card and 53% have made a contactless transaction, research released by RFi Group has revealed, taking the country to the top of a leaderboard… More

84% of banks and retailers plan to invest in mobile payment technology

May 1st, 2015

The “overwhelming majority” of financial institutions and retailers are currently investing or planning to invest in new payment technologies within the next 18 to 24 months, with online (86%) and mobile payment technologies (84%) topping… More

Forecast: 100m Apple Pay-capable phones in US by 2020

April 24th, 2015

Some 100m Apple Pay-capable smartphones will be available in the US in 2020, up from 53m this year, according to Mercator Advisory Group. The company is also forecasting that the future of the mobile payment service… More

Half of digital tickets will be bought on mobile by 2019

April 17th, 2015

More than one in two digital tickets will be bought using a mobile handset by 2019, Juniper Research has forecast. Global ticket purchases via mobile and desktop devices, including smartphones, tablets and PCs, will reach 32bn in the same period, up from an estimated 16.2bn this year. Findings also reveal that one in three airline boarding passes will be issued via mobile devices by the same year.

One in five US mobile phone users made a mobile payment in 2014

March 27th, 2015

22% of US mobile phone users made a mobile payment last year, up from 17% in 2013, research from the Federal Reserve Board reveals. The most common type of mobile payment was paying bills through an online system or mobile app, followed by online and in-app purchases, with in-store payments in third place, the Consumers and Mobile Financial Services 2015 (PDF) report found.

One in three boarding passes to go mobile

March 11th, 2015

More than 1.5bn airline boarding passes will be delivered via mobile by 2019, up from 745m this year, Juniper Research predicts. The figure will represent one in three of all passes issued.

US identity fraud drops, but breaches scare consumers

March 5th, 2015

The number of victims of identity fraud in the US decreased 3% to 12.7 million in 2014 and total fraud losses declined to US$16 billion — a decrease of 11% from 2013 — a study from Javelin Strategy & Research has found. However, a series of high-profile card data breaches had a great impact on consumer purchasing decisions, with 28% of fraud victims saying they avoided affected merchants after the fraud, say the authors of the 2015 Identity Fraud study.

Mobile money users grow 41% in 2014

March 2nd, 2015

Active mobile money accounts worldwide grew 41% to more than 100 million in 2014, a report from the GSMA’s Mobile Money for the Unbanked programme has found. State of the Industry 2014: Mobile Financial Services for the Unbanked also reports that mobile money services are now available in 61% of developing markets — 84 out of 139 — with 255 services running in 89 countries worldwide. “Mobile is a key enabling tool for financial inclusion and over the last year we’ve seen significant growth in mobile financial services,” says GSMA chief regulatory officer Tom Phillips.

Berg Insight reports on NFC POS terminal growth

February 24th, 2015

An estimated 9.5m NFC-ready point-of-sale (POS) terminals were shipped worldwide in 2014, research from Berg Insight has revealed, and the company forecasts that the global installed base of NFC-ready POS terminals will grow at a… More

Six in ten US terminals to support EMV chip cards by year end

February 19th, 2015

About 59% of US point-of-sale (POS) terminals will be EMV-enabled by the end of this year, research by Aite Group has revealed, with NFC distribution projected to “ramp at the same rate as EMV distribution,”… More

Brooklyn Museum reports on BLE issues

February 18th, 2015

Brooklyn Museum has produced an in-depth report that examines the practical issues it experienced implementing and managing a network of Bluetooth beacons. Key concerns include installation of the beacon devices, difficulties keeping them in place and programming beacon signal strength. “We are still happy we went this route, but the practicalities have been difficult,” Shelley Bernstein from the museum says.

Contactless card payments treble in Britain in 2014

February 6th, 2015

Ten contactless transactions took place in the UK every second in 2014, The UK Cards Association has revealed, and total spending on contactless cards more than trebled to reach a record £2.32bn. In total, 319.2m… More

One in four online transactions are now mobile

January 30th, 2015

Over a quarter (25.8%) of the world’s online transactions now take place on a mobile device, up from 23.3% in the third quarter of 2014 and 37% up on the 18.8% recorded in the fourth quarter of 2013, Adyen’s quarterly Mobile Payments Index has revealed. “December showed the highest proportion of mobile payments at 26.6%, followed closely by November at 26.1%,” the study found.

Deloitte: Mobile payment volumes to increase 1000% in 2015

January 14th, 2015

In-store mobile payments will increase by more than 1,000% worldwide this year with 5% of the world’s smartphones being used to make a payment in a store at least once a month, up from under… More

EMVCo publishes guide to EMV chip technology

November 25th, 2014

EMVCo has published A Guide to EMV Chip Technology, a report that provides an introduction to the EMV specifications and processes as well as the role of the technology within the wider payments industry. “Of particular interest to parties migrating to EMV Chip, it summarises implementation considerations for issuers, acquirers and merchants, as well as the responsibilities of EMVCo and its ongoing activity to advance the technology,” the standards body explains.

604m will have biometric wearables by 2019

November 5th, 2014

There will be 604m users of wearable biometric technology globally by 2019, a new report from Goode Intelligence forecasts. “The next wave of consumer-led biometric adoption will be led by the integration into wearable technology — smartwatches, bands, earpods, jewellery and glasses,” the company says.

Aislelabs compares beacons

November 3rd, 2014

Toronto-based in-store marketing specialist Aislelabs has published an online comparison examining Bluetooth Low Energy (BLE) beacon hardware from 16 different vendors including Estimote, Kontakt and Gimbal. “Over the past three months, we have stress tested the beacons under many conditions, examining every aspect of them,” the company says. “This is the first and most comprehensive report of its kind.”

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