Amazon serves up new benefit for Prime members at Whole Foods Market — Amazon — “Prime members can now get an additional 10% off sale items, typically hundreds of products throughout the store, plus weekly deep discounts on select best-selling items… To get started, customers download the Whole Foods Market app, sign in with their Amazon account and then scan the app’s Prime Code at checkout. Or, customers can opt in to use their phone number to save at checkout.”
Retail
Amazon to open cashierless stores in Chicago and San Francisco
Amazon will open checkout-free stores in Chicago and San Francisco — Engadget — “Amazon has posted job listings for store managers in both Chicago and San Francisco, making it clear where the automated stores are headed next… Amazon has a building permit for a store in Chicago’s Loop, while a San Francisco Chronicle report claimed that a store would open near Union Square. An earlier Recode scoop asserted that Amazon would open as many as six more stores in 2018, with one possibly coming to Los Angeles.”
Instagram lets merchants take payments from within its app
Instagram quietly launches payments for commerce — Techcrunch — “Instagram just stealthily added a native payments feature to its app for some users. It lets you register a debit or credit card as part of a profile, set up a security pin, then start buying things without ever leaving Instagram… A tap through to the terms of service reveals that Instagram Payments are backed by Facebook’s Payments rules.”
Shake Shack rolls back its cashless store plans
Shake Shack first quarter 2018 earnings call — Shake Shack — “Some of the things we’ve clearly seen is that our guests do often want to pay with cash. In the first rollout at Astor Place, we did not accept cash at all. And there are people who have told us very clearly, ‘We want to pay with cash’. So in this next phase, we’re going to go ahead and have cashiers as well as kiosks.”
US supermarket chain Meijer to launch mobile self-checkout service
Meijer to launch self-scanning app to speed grocery checkout — Chicago Tribune — “The Shop & Scan service allows shoppers to scan products as they shop with a Meijer app downloaded on their phones and bag the groceries on the go. To check out, shoppers hold their phones up to a self-checkout register, then walk out the door.”
Rambus white paper sets out the benefits of in-aisle mobile checkout
Enabling customers to scan items in the aisle as they shop and then check themselves out and complete the payment process all from their mobile phone holds multiple benefits for retailers aiming to improve the in-store experience, cut costs and increase revenues, a new white paper from Rambus explains... More
Dutch retailers sign up for OK mobile payments and rewards app
OK app conquers the Netherlands — OK (translation) — “Major players who will soon offer OK are the Superunie members in food retail like Coop, Deen, Dirk, Spar and DekaMarkt. Food and hospitality services include Febo and Van der Valk, as well as online players such as FonQ and deonlinedrogist.nl. Other partners include GrandVision (Eyewish, Pearle, zonnebrillen.com), Sundays, Verbunt Wines, Jamin, Karwei, Praxis, Vitaminstore and FrieslandCampina.”
Supermarket giant Carrefour rolls out its own NFC mobile payments service
Carrefour steps up its digital transformation with the in-store roll-out of ‘Carrefour Pay’ — its mobile payment solution — Carrefour — “Carrefour Pay is quick and easy and has no payment limit — customers can use it to pay for their shopping at all terminals which have NFC contactless technology… It can be used in 3,000 Carrefour stores in France and in all stores which accept contactless payment. All bank cards will be added in 2018, as well as all Carrefour e-commerce sites in France. Carrefour Pay can be accessed via the Carrefour&Moi mobile app and also features a loyalty card and coupon facility.”
Walmart applies for multiple automated shopping patents
Walmart files patent applications for drone shopping assistants and smart shopping carts — The Verge — “One of the patents is clearly for the in-store experience, and proposes a sensing device to make shopping carts smart and communicate with a mobile device… There’s also a patent that tracks users through wearables, and several for managing/sensing inventory levels. Walmart has also filed a patent for drones that would assist customers shopping in-store… There are also two patents for autonomous tech. One outlines a method for detecting items placed in a container.”
Auchan lets Italian supermarket shoppers scan and pay on their mobile phone
Auchan launches mobile payment app In Italy — European Supermarket Magazine — “Through the use of the AuchanSpeedy app, customers can scan products in-store and pay for them on their phone. The service, available to the members of the retailer’s customer loyalty programme LaTua!, is in addition to the traditional and self-checkout systems, and aims to provide more payment solutions for shoppers.”
UK supermarket rolls out in-aisle checkout and rewards
Convenient future in store as Co-op dials-up pay in aisle technology — Co-op — “The innovative move, which harnesses the latest technology, allows customers to scan products on their own device as they walk around the store — known as a ‘frictionless shopping experience’. When they have finished shopping, the amount they owe will then be deducted from their account with a single click… The technology also links information from a customer’s Co-op Membership account — telling shoppers how much they have saved and, how much the Co-op will donate to local good causes following the transaction.”
Meet NFC World’s partners at Mobile World Congress
NFC World partners Antelop Solutions, Dejamobile, Rambus and STMicroelectronics will be at Mobile World Congress 2018 in Barcelona from 26 February to 1 March... More
Six more Amazon Go stores to open this year?
Amazon plans to open as many as six more cashier-less Amazon Go stores this year — Recode — “Some of the new high-tech stores are likely to open in Amazon’s hometown of Seattle, where the first location is based, as well as Los Angeles… It’s not clear if Amazon will open up Go stores in any other cities this year.”
Walmart adds Store Assistant mode to mobile shopping app
Your shopping trip just got easier with this new store assistant — Walmart — “Next time you visit your local store and open the app, you’ll notice that the Walmart app transforms into Store Assistant. All of the tools you need to make shopping fast and easy, such as Walmart Pay, will be right at your fingertips. We’ve also made the product search bar and the scanner easier to find, so you can quickly read reviews, find items in store and double-check prices.”
E-ZPass lets drivers use their toll pass to make purchases from their car
Verdeva’s PayByCar makes in-vehicle payment simple with unprecedented E-ZPass deal — Verdeva — “Anybody who has an E-ZPass transponder in their car can enroll in PayByCar and be able to drive up and pay without ever reaching for their wallet… When a member drives up to a participating retailer, PayByCar recognizes the toll transponder on the car and the presence of the driver’s cell phone. It authorizes and automates payment using the member’s chosen method for Verdeva non-tolling transactions, which is on file with PayByCar, and offers personalized rewards.”
Apple to accept Alipay mobile payments at its stores in China
Apple brings Alibaba-linked payment system into China stores amid market push — Reuters — “The tie-up will make Alipay, run by Alibaba affiliate Ant Financial, the first third-party mobile payment system to be accepted at any physical Apple store worldwide… The Cupertino-based firm will accept Alipay payment across its 41 brick-and-mortar retail stores in China.”
Singapore Airlines to issue blockchain wallet that lets frequent flyers redeem loyalty points in stores
KrisFlyer to launch world’s first blockchain-based airline loyalty digital wallet — Singapore Airlines — “The SIA Group’s KrisFlyer frequent-flyer programme is to launch a world-first blockchain-based airline loyalty digital wallet capability that will help unlock the value of KrisFlyer miles to enable everyday spending at retail partners… It will allow the extensive KrisFlyer membership base to use ‘digital KrisFlyer miles’ for point-of-sale transactions at participating retail merchants.”
Survey finds sales uplift in stores with mobile POS devices
In-store mobile could generate a 146% revenue boost in 2018 — Retail TouchPoints — “Retailers that are deploying in-store mobile POS saw a 24% average increase in sales in 2017 over retailers who don’t implement mobility in-store… Only 34% of retailers have deployed mobile POS, while 42% have armed their employees with mobile devices without a POS platform.”
Cargo turns Uber cars into convenience stores
How Cargo is helping Uber drivers earn extra cash by selling stuff to passengers — VentureBeat — “Cargo partners with brands across confectionery, electronics, cosmetics, and more to offer riders access to goods such as chocolate bars and USB cables. The company sends a transparent case to drivers, along with the goods, which they place in the vehicle’s front compartment, allowing passengers to see at a glance what’s on offer. The traveler can then make payment using PayPal, Apple Pay, Android Pay, or their credit card through Cargo’s mobile website, using a unique code to ensure payment goes to the right driver.”
Walmart expands Scan & Go mobile self-checkout pilot to 100 more stores
Why We’re Helping More Customers Scan and Go — Walmart — “The app allows customers to scan and bag items, including produce, while they shop and pay directly with their phones… Once customers are done shopping and have paid for their items, they simply walk through the Mobile Express lane on their way out… Customers see the price of individual items as they scan them along with a running total.”