Despite greater than ever use of smart devices for banking and payments and a desire for the latest technologies, Europeans are some of the most cautious adopters, according to a survey of 15,000 consumers in Europe, America and Australia... More
Facebook’s decision to discontinue its peer-to-peer (P2P) Messenger payments option in the UK and France next month is due to poor adoption of the service by consumers, according to new figures from data analytics company GlobalData... More
iPhone users want the Apple Card — here’s why its appeal could propel Apple Pay — Business Insider — “42% of iPhone users are ‘extremely interested’ in applying for Apple Card… Nearly 8 in 10 customers would be more likely to pay with their phones if they had Apple Card.”
Consumer insights study on German consumers’ preferred payment methods — First Data — “Contrary to the traditional ‘cash being king’ mindset, our study reveals a definite shift in consumer preference to more convenient methods of payments… 42% believe contactless payments are more convenient… 54% of consumers believe cash will become obsolete in a few years, 52% prefer card payments… 61% agree that card payments will become increasingly available.”
Visa global study identifies key success factors to improve daily travel, creating smarter, more efficient cities — Visa — “If it was easier to pay for public transport, average use would increase by 27%. 47% said the need for different tickets for different modes of travel is an issue, 44% said not knowing how much to pay is a problem, and 41% cited services being ‘cash-only’ as an annoyance. According to those surveyed, these frustrations make them less likely to use public transport and more likely to drive their own cars.”
Make room Millennials, Zelle study finds Generation X and Boomers driving broader adoption of person-to-person (P2P) payments — Early Warning Services — “52% of Generation X and 46% of Boomer respondents said that they ‘trust’ P2P payments, and are interested in using available solutions. 76% of Generation X and 74% of Boomers surveyed ranked ‘offered through a financial institution they use’ as a top reason to trial P2P payments.”
Apple Pay adoption continues to climb — Loup Ventures — “We estimate, based on our survey work as well as the growth in transactions, countries, locations, and banks, that 43% of global iPhone users have enabled Apple Pay. This is up from 36% in Sep-18 and 20% in Dec-17. That implies there are currently 383m Apple Pay users, up 21% sequentially and 135% y/y… We estimate that 24% of US iPhone users have used Apple Pay vs 47% of international users.”
Here’s why your next credit card will probably be contactless — Auriemma Consulting Group — “Today, just 22% of credit card companies offer contactless cards in the US market, mostly in select portfolios. But 67% of card issuers plan to introduce contactless cards within the next few years, according to new data from Auriemma Consulting Group.”
Uber users will be able to use the ride hailing giant’s mobile app to pay for public transportation fares as well as taxi rides “soon”... More
Instore mobile contactless services used by only 14% of online US customers, Juniper survey finds — Juniper Research — “Time is running out for OEM Pay providers to establish a dominant position in the US… Our survey shows that the majority of users who have not adopted OEM Pay are more interested in services like contactless cards than mobile-based payments.”
Debit card study offered by Co-Op Financial Services highlights debit trends to watch in 2019 — Co-Op Financial Services — “A total of 55% of survey respondents have experienced increases in the number of debit cards enrolled in a mobile wallet like Apple Pay, Google Pay or Samsung Pay. Also, 53% have experienced increases in the number of debit cards transactions coming from the mobile wallet channel.”
The three ‘big four’ Australian banks that have held out on offering Apple Pay to their customers after losing a bid to force the iPhone maker to open up its NFC functionality could all now be set to adopt the service in the coming weeks... More
More than half of UK consumers (54%) would use a biometric payment card if their bank made one available today, a new survey has found, and 82% say it would become their preferred payment card... More
Card issuers will no longer need to include a signature panel on the back of Mastercard products, the payments network has announced... More
Contactless payments usage has grown 30% in the UK over the past year to become the most popular card payment type for in-store transactions, Worldpay reports — and the growth is partly driven by an “astonishing” rise in consumer adoption of mobile payment services... More
Apple Pay makes up 77% of mobile payments among debit card users — Auriemma Consulting Group — “An Auriemma study of debit card issuers shows that Apple Pay makes up 77% of mobile wallet transactions. Samsung Pay and Google Pay, Apple Pay’s main competitors, make up 17% and 6% of transactions, respectively… While Apple Pay has the most market share, Samsung Pay users are the most engaged. In fact, the average Samsung Pay user makes 7.3 transactions each month, compared to 5.5 transactions for Apple Pay and Google Pay users.”
2018 Debit Issuer Study finds improved issuer performance, lower fraud losses — Pulse — “86% of responding issuers support at least one mobile payment option, up from 74% in the previous study… Cardholder enrollment in mobile programs doubled in the last year. However, transactions initiated with a mobile wallet represented only 0.6% of in-store debit card purchases in 2017, compared to 0.3% in 2016.”
Merchants winning the battle for mobile wallet supremacy — Javelin Strategy & Research — “In the rush to market, the main wallet value proposition, paying at the POS, wasn’t particularly compelling. In reality, loyalty and rewards will drive adoption, something merchants are doing particularly well,” said Krista Tedder, director of payments at Javelin Strategy & Research.”
A new survey has revealed that a significant minority of British consumers think that contactless payments lead to them losing track of their spending or laying out more than they intended... More
Walmart shoppers with access to Apple Pay are more likely to choose to use it than the store’s own Walmart Pay app, a new study has found, but those who do choose the retailer’s own app spend more at Walmart each month than those who use Apple Pay... More