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    Trust

    News about Trust.

    42% of UK mobile users don’t trust NFC mobile payments

    April 25th, 2016

    More than four in ten mobile users in the UK (42%) feel that NFC mobile payments are not secure, research from Ofcom reveals. “Mobile users are more likely to say that this activity is not at all secure (24%) than say it is completely secure (10%) — around one in five are unsure,” the communications regulator says. The findings also show that 15% of the 1,841 respondents have used their phone to make a contactless payment.

    Mobile payments will overtake cards and cash by 2025, says UK retailer

    April 19th, 2016

    UK retailer The Co-Op has predicted that 65% of all transactions at its supermarkets and convenience stores will be made using mobile phones by 2025. The forecast follows research released by the company which shows that almost 11m contactless transactions now take place at its 2,800 locations every month. More

    One in three UK consumers don’t trust contactless payments

    April 11th, 2016

    Nearly one third (31%) of UK consumer never pay by contactless because “they don’t trust it”, research from Future Thinking reveals. 35% of men never make contactless payments due to lack of trust, compared to 29% of women, while 22% of under 35s never pay by contactless, compared to 43% of over 55s. 14% don’t know if their cards are contactless and 27% think £30 should be the maximum amount for a contactless payment. Only 9% of the 2,315 respondents said they pay with contactless and hope the limit rises.

    A third of Americans unconvinced about mobile payment apps

    March 29th, 2016

    More than one third of Americans (36%) don’t feel a need for mobile payment apps, compared to 12% of Mexicans and 13% of Chileans, according to mobile banking service Fintonic. 23% of Americans don’t trust the technology, compared to 4% of Mexicans and 6% of Chileans. “Latin American countries such as Chile and Mexico are much more willing to embrace technological advancements in banking like mobile wallets,” the company says.

    Trust in Apple as a mobile wallet brand increases in the UK

    February 25th, 2016

    Trust in Apple as a mobile wallet provider has increased to 25% among UK consumers, nearing the 27% trust shown for MasterCard, market researcher Marketing Sciences reveals. “Apple has improved from a figure of 18% back in summer 2014 to be trusted by fully 25% today,” the company’s Richard Snoxell writes in a blog post. PayPal has the highest trust rating with 40%, followed by banks (36%) and Visa (33%). Trust in Google stands at 17%.

    Mahindra Comviva and Pole SCS in European partnership

    June 30th, 2015

    Mobile financial solutions firm Mahindra Comviva has signed a strategic agreement with Pole SCS, a south-east France technology cluster, to roll out new contactless and mobile services across Europe with a key focus on hybrid HCE and smart tokenization. “The framework will focus on products, solutions and services, as well as potential development of new initiatives based on innovative trust and security solutions,” Mahindra Comviva says.

    Almost one in ten have made in-store mobile wallet payments

    June 22nd, 2015

    Some 8% of global mobile users have made an in-store mobile wallet payment either using NFC or via an app in the last six months, research from trade body Mobile Ecosystem Forum (MEF) and Wirecard has revealed. “Another 7% paid using a merchant’s plug and pay or mpos device and 5% said they paid via a mobile loyalty card scheme,” the research finds. 36% cite lack of trust as the main reason for not using a mobile wallet, 18% don’t know what a mobile wallet is and 15% “don’t see the point.”

    Kantar: 13% of US iPhone 6 owners have used Apple Pay

    June 4th, 2015

    Some 13% of iPhone 6 and 6 Plus owners in the US have used Apple Pay and 11% are planning to do so, a survey conducted by Kantar Worldpanel has revealed. Only 2% choose not… More

    US consumers trust banks most with card data

    December 17th, 2014

    Three in four online buyers (76%) are dissatisfied with the strength of credit card and personal information security among retailers with some 72% of respondents saying they trust their own bank the most with credit card data and personally identifiable information, US research from Bizrate Insights reveals. 48% trust PayPal with their payment and personal information, 45% trust Amazon, 21% trust Apple, 12% trust American Express, 18% trust eBay, 12% trust Google and 12% trust none of the above.

    CU Wallet signs up 65 credit unions for QR mobile payments

    July 21st, 2014

    CU Wallet, a mobile payments platform developed for US credit unions and majority owned by its cooperative members, has been adopted by 65 credit unions with a combined total of more than seven million customers,… More

    Two thirds of UK smartphone owners open to the idea of mobile wallets

    July 10th, 2014

    Two thirds of UK smartphone owners are open to the idea of using a mobile wallet, according to a survey conducted by Marketing Sciences — but most consumers want to use a mobile wallet to… More

    Authentify to add fingerprint and NFC security to mobile transactions

    May 27th, 2014

    Mobile authentication provider Authentify is to provide a way for banks, payments networks and other secure service providers to make use of the fingerprint scanner built into the Samsung Galaxy S5 to add an extra… More

    Disney MyMagic+ sets a new bar for mobile wallet design

    March 12th, 2013

    A new report from the NFC World team has found that Disney’s new MagicBand bracelet system provides unmissable lessons for anyone planning, implementing or supplying mobile wallet solutions. More

    Dutch prefer app payments

    November 27th, 2012

    55% of Dutch consumers would prefer to make mobile payments through an app rather than NFC, according to a poll of 15-65 year olds conducted by Telecompaper. Respondents said convenience and trust are paramount when choosing who handles their payments. Most prefer payments to be handled by their bank, with phone manufacturers and mobile networks trailing far behind. Only 1% would opt for a system where they would pay via different apps in different stores.

    Clear2Pay and TestPlant offer mobile payments app testing solution

    October 18th, 2012

    NFC test equipment supplier Clear2Pay and graphical user interface testing specialist TestPlant have introduced a fully automated mobile payment app testing solution. The Mobile Payment App Test Solution comprises three elements in one tool: Simulation: “A handset-based… More

    Citi proposes ‘hybrid model’ for mobile payments

    June 30th, 2011

    Banks and mobile network operators should work together on a mobile payments business model that plays to both their strengths, says Citi’s Dickson Chu. More

    NFC news in brief • 27 June 2011

    June 27th, 2011

    News in brief from the NFC world and beyond: Korea gets NFC Forum test lab • Verayo hires CTO from Apple • US Bank issues contactless EMV cards • SPVA releases secure payment device standards • Majority don’t trust mobile phone companies • 20m Visa contactless cards in UK by end of year • Groupon ties deals to loyalty cards • Identive appoints NFC VP • and more… More