Customers of UK healthy eating chain Tossed will only be able to pay for their orders using a chip card, contactless card or an NFC mobile payment app such as Apple Pay at the two new food outlets the company is opening in London this week.
The “cash-free” stores will be located on Coleman Street and Upper Thames Street and will be fitted with self-service kiosks instead of staffed tills. The chain is using equipment from Pointone Epos and plans to make it available across all of its 26 locations.
“Tossed’s new in-store self-service kiosks provide guests with time to browse the menu and order at their own speed,” the chain says. “The Coleman Street shop offers guests 15 kiosks, which is over twice as many till points as any existing Tossed store and is supplemented by a dedicated collection point for online and app orders.
“Launching the completely cashless store is part of a wider plan by Tossed to embrace the opportunities that technology presents and, ultimately, to remove paper from its shops. The ultimate goal is to streamline its front-of-house operations, deliver a better guest experience and improve its back-of-house support functions. Tossed plans to rollout the kiosk and web solutions to the rest of their 26-strong estate.”
“This unique point-of-sale solution allows our team to focus their energy on our speed of production,” adds Tossed founder Vincent McKevitt. “Guest feedback from the trials has been very positive.”