Mobile ticket purchases to hit 23bn by 2020

Almost 23bn transport and events tickets will be purchased globally using mobile devices by 2020, Juniper Research predicts, more than double the volume expected this year. “With a number of transport agencies enhancing app capabilities and integrating new payment services such as Apple Pay, the past 12 months have witnessed an increase in mobile ticketing users using apps for payments as well as ticket delivery and validation,” the firm says.