Paytm expects up to 30% fall in offline customers

Indian mobile wallet Paytm “expects to lose 20-30%” of customers making offline payments using QR codes, OTP or mobile-to-mobile transfers when the Reserve Bank of India removes cash withdrawal limits on March 13, The Financial Express reports. “We [will] still have a larger offline than online category, and that’s where the business is for us,” says Paytm founder Vijay Shekhar Sharma.