Facebook approaches banks for Messenger bot banking

Facebook taps banks, but for chatbots not purchase data like Google — Techcrunch — “Account linking enables people to receive real-time updates in Facebook Messenger where people can keep track of their transaction data like account balances, receipts, and shipping updates… The idea is that messaging with a bank can be better than waiting on hold over the phone — and it’s completely opt-in. We’re not using this information beyond enabling these types of experiences — not for advertising or anything else.”

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