Retailers ready to pay more for payments services that add value

Majority of EMEA retailers plan to increase investment in payments — ACI Worldwide — “55% of retailers and merchants in the EMEA region are planning to increase their investment into new payment capabilities in the next 18 to 24 months… 66% say they are willing to pay more for a broader range of payment services if they add value to their business. 89% say they would expect increased operational efficiency and 88% enhanced customer experience from their investment.”


Mobile payments rise in popularity, reaching tipping point in some countries

Mobile payments rise in popularity, reaching tipping point in some countries — ACI Worldwide — “17% of US consumers now regularly use their smartphone to pay, up from 6% in 2014… In Europe, Spanish consumers are the most active users of mobile wallets, with 25% using them regularly, followed by Italy (24%), Sweden (23%) and the UK (14%). India tops the list of countries surveyed, with 56% of consumers saying they pay with a smartphone regularly”.


Google to let users make in-app and online payments with any stored card and add P2P payments to digital assistant

Google Assistant

Google has unveiled a new payment API that will allow customers to make payments through third party mobile apps, websites and the company’s voice-based Google Assistant using “any credit or debit card stored in their Google account” from across a range of services including Android Pay, Google Play and Google Chrome. The API will also let customers use a stored card to complete transactions via a new peer-to-peer (P2P) payments feature that will be added to the digital assistant. More


Consumers show more trust in mobile wallet security

Global consumers are “more concerned” with protecting their financial and payments information on a computer than protecting the same data in a mobile wallet, ACI Worldwide and Aite Group research reveals, with more than 80% believing their mobile wallet data is secure... More



European spend on payments technology to rise

Nearly three quarters of European retailers and financial institutions (71%) plan to increase their spending on payments technology in the next 18 to 24 months due to increasing competition and a feeling of being “under siege”, research from ACI Worldwide and Ovum shows... More



Execs look to disrupt payments value chain

Nearly half (44%) of payment executives globally cite reducing the number of fee collectors in the payments value chain as their “top opportunity”, ranking higher than targeted offers (41%) and mobile (39%), ACI Worldwide and Ovum reveal... More





Feed for stories featuring ACI Worldwide.

• Find a list of all the companies and other organisations that have been featured in NFC World in our directory.