USAA launches pilot of new skill for Amazon Alexa

USAA launches pilot of new skill for Amazon Alexa — USAA — “USAA’s skill for Amazon Alexa pilot will leverage Clinc’s artificial intelligence conversation management technology to produce a more human-like interaction from Amazon Alexa, as the skill remembers context, follow-up questions, and complex human language. This technology will also learn as members interact with it and infer information not explicitly specified by users throughout a conversation.”


Amazon Pay Places lets you pay for real-world shopping using your Amazon info

Amazon Pay Places lets you pay for real-world shopping using your Amazon info — Techcrunch — “Amazon is today introducing a new feature called Amazon Pay Places, that allows customers to pay for in-store and order ahead shopping experiences using their Amazon app… Instead of using cash, check, credit or debit while shopping out in the real world, you can just use your Amazon account information. The first implementation of Pay Places involves a partnership with the TGI Friday’s restaurant chain.”


Alibaba challenges Google, Amazon with new Echo-like device

Alibaba challenges Google, Amazon with new Echo-like device — Bloomberg — “Importantly, the gadget — powered by the AliGenie system — may eventually simplify shopping for the Chinese e-commerce giant’s 450 million active buyers who turn to the website for everything from cherries to makeup. It will begin formal sales from August 8 only for China and won’t come with a display.”


In China, Amazon’s ‘store of the future’ is already open

In China, Amazon’s ‘store of the future’ is already open — Tech In Asia — “This is a typical Bingobox store… A shopper opens the door – and registers with the startup – through WeChat, the popular messaging app… The customer has to scan each item’s barcode. And then pay on their phone, either via WeChat or Alibaba’s mobile wallet app, Alipay. As you leave the store, a camera checks you’re taking out only the stuff you paid for.”


Harris Poll: PayPal leads mobile payment brands, yet up-and-comers making brand equity gains

Harris Poll: PayPal leads mobile payment brands, yet up-and-comers making brand equity gains — The Harris Poll — “PayPal — followed closely by Amazon brands — retains its Brand of the Year designation, leading mobile payment brands for the third consecutive year. However, up-and-coming brands Venmo (owned by PayPal), Square, and Apple Pay are making significant gains, according to new research from The Harris Poll’s 29th annual EquiTrend Study.”


Amazon gives 2% rewards back to Prime members who deposit cash via their bank account

Amazon gives 2% rewards back to Prime members who deposit cash via their bank account — GeekWire — “Amazon Prime Reload gives customers 2% back when they reload their Amazon Gift Card Balance with a connected checking account and linked debit card. For example, if you load $100 onto your Gift Card Balance from your checking account, you’ll get an extra $2 in Amazon dollars added within minutes.”


Bango enables new payment option for Amazon customers in Japan

Bango enables new payment option for Amazon customers in Japan — Bango — “Amazon customers with a KDDI (au) or NTT Docomo mobile phone account can now pay for physical goods from Amazon.co.jp, by charging the cost to their mobile phone bill… A KDDI or NTT Docomo subscriber simply adds carrier billing as a payment option in their Amazon.co.jp account and then purchases can be made from any device.”



Control Ikea Home Smart products with Amazon Alexa, Google Assistant and Apple’s Home app

Control Ikea Home Smart products with Amazon Alexa, Google Assistant and Apple’s Home app — Ikea — “Ikea is adding functionality to its smart lighting range by enabling people to voice control their lighting with Amazon Alexa and Google Assistant and to set up and adjust lighting using Apple’s Home app and Siri voice commands. This takes Ikea one step closer to making smart home technology accessible for the many.”


Disconnected experiences put customer loyalty at risk

Disconnected experiences put customer loyalty at risk — MuleSoft — “Nearly half of UK consumers (48 per cent) would be happy for banks to share their banking transaction history with a trusted third-party if it gave them a more personalised banking experience… Nearly a third (30 per cent) of UK respondents would consider using Amazon, Google, Facebook or Apple for banking services if it was offered, rather than using their standard bank.”


American Express brings the card member experience to the connected home with launch of the Amex skill for Amazon Alexa

American Express brings the card member experience to the connected home with launch of the Amex skill for Amazon Alexa — American Express — “By linking their online American Express account to the Amex skill, eligible card members with an Alexa-enabled device can check their account balance, review recent charges, make a payment and more through voice commands. The Amex skill for Alexa also connects with the Amex Offers ecosystem, enabling card members to browse certain available limited-time offers and add offers to their eligible cards.”









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