News stories featuring Citi:
April 19th, 2017
Subway, FreshDirect and The Cheesecake Factory have begun rolling out payment bots for Facebook Messenger across the US, allowing their customers to secure and complete payments using Mastercard’s Masterpass digital payment platform without having to leave the instant messaging service.
January 10th, 2017
December 16th, 2016
Paypal has announced new partnerships with US bank Citi and financial technology services provider Fidelity National Information Services (FIS). The deal with Citi will see Citi cardholders able to use their card through PayPal at the point of sale, where Visa or Mastercard contactless payments are accepted. PayPal adds working with FIS would allow them to “provide a more seamless way for their thousands of bank issuers to drive more digital spend with their customers through PayPal accounts”.
December 12th, 2016
An update to US bank Citi’s mobile banking app allows customers to log in using a range of biometric authentication methods, including fingerprint, voice and facial recognition. “Citigold and Citi Priority clients may choose among five modes of authentication,” Citi says, including traditional PIN and password options.
November 17th, 2016
Six retail branches of Citi bank in Australia are to stop dealing with cash because of falling demand from customers who prefer to manage their money digitally, the Sydney Morning Herald reports. Citi’s head of retail banking Janine Copelin said less than 4% of the bank’s customers had made cash transactions through a branch in the last year. The move comes as Australian Reserve Bank data shows cash was used in 78% of payments worth less than A$10 (US$7.46) in 2013, down from 95% in 2007.
November 11th, 2016
Citi has launched a global API Developer Hub to give developers access to APIs across eight usage categories including account management, peer-to-peer payments, money transfer to institutions, Citi rewards, investment purchases and account authorisation. “The release of Citi APIs marks the evolution of Citi’s technology to open architecture, which will facilitate collaboration and partnerships with fintech companies and consumer brands to benefit customers,” Citi says. Additional categories will be added over time.
November 9th, 2016
Citi credit card owners can now dispute charges within the bank’s iPhone app in the US. Customers can use the app to dispute damaged items, returned goods or duplicate charges, among others. Once the dispute is submitted, they will be notified via the app that Citi is taking action, the status of the case and what to expect next. Citi has also extended the app to allow customers to increase their credit limit, view recurring charges and enrol for paperless statements.
October 25th, 2016
Consumers like the majority of mobile payment apps on the market and expectations of digital banking and payments are rising, according to a survey of user reviews of America’s flagship apps. ARC — the research arm of digital experience testing company Applause — found Chase leads the mobile banking industry, taking both top spots across banking and payment apps, while Citi and Capital One improved dramatically.
October 24th, 2016
America’s biggest banks have launched a money-transfer app to compete with PayPal, Venmo and Square Cash, Reuters reports. Zelle, developed by bank-owned Early Warning Services, is built on top of a payments network that connects the country’s five biggest banks — and others — including Chase, Citi and Bank of America. Another 20 banks will be added early next year. “This is about creating a wide, and inclusive, alternative to cash and checks for everyone,” says Early Warning Services chief executive Paul Finch.
October 3rd, 2016
US bank Citi has become the latest to join Early Warning’s bank-led digital payments network ClearXChange. The move will enable its customers to send or receive real-time P2P payments to or from users of participating financial institutions. The service was made available to all member financial institutions in June 2015 and is reportedly in the process of rebranding as Zelle. Citi will introduce the P2P functionality in early 2017.
July 18th, 2016
Mastercard has unveiled an enhanced version of its Masterpass digital payment platform, adding in-store NFC mobile payment capability to the service that has so far only been available for online and in-app payments.
June 16th, 2016
Samsung is extending its global collaboration with Citi to deliver Samsung Pay within the Asia Pacific region, specifically in Singapore and Australia. “The partnership marks a new addition to Samsung Pay’s extensive portfolio of major payment networks and banks,” Samsung says. “Further additional markets will be added to the network in the coming months.” Samsung Pay launched in Australia earlier this week and began rolling out across Singapore this month.
October 27th, 2015
Citi has begun testing a screenless, cardless ATM concept developed by Diebold that lets customers make transactions using their mobile device instead of a plastic card and authenticate themselves using NFC, QR or an iris…
October 1st, 2015
Six in ten US payment cards (60%) will include an EMV chip by the end of 2015, research from the Payment Security Task Force shows, and that number will grow to 98% by the end of 2017. Task Force members include Bank of America, Capital One, Chase, Citi, Discover, First Data, MasterCard, Visa, US Bank and Wells Fargo.
September 28th, 2015
Samsung Pay has launched in the US today after going live in Korea in August 2015, where it racked up a total 1.5m transactions in its first month. It launches with support from American Express, Bank of America, Citi, US Bank, MasterCard and Visa, with mobile network operators Sprint, US Cellular, AT&T and T-Mobile on board. Verizon Wireless has yet to announce its support.
September 10th, 2015
Google has begun rolling out its Android Pay mobile payment platform across the US today. In-store NFC mobile payments using the system will be possible at more than one million locations within the next few days, with in-app payments and loyalty expected later this year.
October 29th, 2014
Samsung will launch a mobile money transfer service in Korea at the end of this year in partnership with mobile payment service provider Yelopay and six banks, Korea Bizwire reports. “Samsung Wallet, which used to be used only for coupon services and app cards, is now transformed into [a] fintech service platform,” the article says, noting that users can send up to 100,000 won at a time through the service. “The six financial institutions including Kookmin, Shinhan, Woori, Nonghyup, Citi and Korea Post Office reportedly have announced collaboration with the electronics company, but it plans to expand to all financial organisations.”
September 9th, 2014
UPDATED The new iPhone 6 and iPhone 6 Plus will include support for NFC, Apple has announced. The NFC functionality will let users make Apple Pay mobile payments in stores.
August 27th, 2014
Financial services giant Citi has launched a digital wallet that uses MasterCard’s MasterPass technology to let US credit card holders “more quickly and conveniently make purchases at thousands of online merchants”. Customers who sign up for Citi Wallet will “no longer have to enter their credit card, billing and shipping information when making purchases,” the bank says.
August 21st, 2014
More than 575million EMV payment cards will have been issued by the end of 2015 by nine leading US card issuers who are members of the Payments Security Task Force (PST), an organisation set up in March 2014 “to drive executive level discussion that will enhance payments system security”. Members of the PST include Bank of America, Capital One, Chase, Citi, Discover, First Data, MasterCard, Visa, US Bank and Wells Fargo.
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