Sydney extends Opal transit card benefits to contactless and mobile payments users

Savings for commuters using contactless payments — Commonwealth Bank of Australia — “Commuters using contactless payments will now also receive Opal travel benefits, including: Daily, weekly and Sunday travel caps in line with Opal caps; Weekly travel reward (half price after eight trips); The Opal transfer discount; Off-peak pricing for train travel… The trial is also extending to the Sydney bus network in a staged roll-out over the coming months.”


CBA builds location tracking security into mobile banking app

CBA app wants your location, biometrics in name of security — CIO Australia — “If we see a transaction coming out of Hong Kong but we know from a customer’s phone they’re in Melbourne or Sydney: straight away that gives us an opportunity to spot a discrepancy and block it straight away… If we’re not sure we’ll pop into the app with a question in real time and we ask the customer to help us, and they can swipe or click to say yep I’m comfortable with this or no this is something I don’t recognise.”


Commonwealth Bank reports ‘dramatic increase’ in mobile payments due to Apple Pay

Digital wallet payments surge on Apple Pay: CBA — The Sydney Morning Herald — “‘Since we’ve introduced Apple Pay, we’ve seen the number of wallet transactions that are linked to a card increase 2.7 times. So it’s really increased quite dramatically since we’ve introduced Apple Pay for our consumer customers,’ said Sam Itzcovitz, CBA’s general manager of commerce solutions, business customer solutions.”





Australian banks launch Beem It P2P payments app

Big bank-backed Beem It launches Aussie payments app — ZDNet — “The Commonwealth Bank, NAB, and Westpac joined forces to create Beem It, allowing the real-time transfer of funds… The app enables sending and receiving money, with an interface reminiscent of a social media app… ‘It’s using Eftpos, and Visa debit card payment rails,’ Beem It chief product and development officer Deepesh Banerji said.”


Commonwealth Bank of Australia adds support for Samsung Pay

Samsung Pay now available for Commonwealth Bank customers — Commonwealth Bank of Australia — “Commonwealth Bank customers will now have access to Samsung’s contactless payments platform, Samsung Pay… Today’s announcement follows CBA’s partnership with Google in November to offer Android Pay on compatible devices at almost 800,000 stores across Australia. CBA customers have also been able to make payments on the go with Fitbit and Garmin’s new payment-enabled smartwatches.”


Commonwealth Bank introduces chatbot that can answer 200 banking and payments questions

Commonwealth Bank launches chatbot named Ceba — Commonwealth Bank of Australia — “Commonwealth Bank has launched its chatbot Ceba to assist customers with more than 200 banking tasks such as activating their card, checking account balance, making payments, or getting cardless cash… Available 24/7, Ceba can recognise approximately 60,000 different ways customers ask for the 200 banking tasks and will eventually be able to tell customers what they are spending their money on.”


Bankwest offers customers a contactless payment ring

Bankwest Halo: Make simpler, faster payments with our wearable payment ring. — Bankwest — “Bankwest Halo is the latest in wearable payment tech. It works exactly like your contactless cards, just grab the things you need, fist-bump the terminal and go… Your personalised ring has a payment device fee of A$39 which is payable for its manufacture, use and setup… There is no fee to register your interest or to receive your free sizing kit.”


Australian merchants to accept payments on their mobile phones — with no additional hardware required

CBA launches hardware-less payments app for SMBs — The Australian Financial Review — “Commonwealth Bank will bring a new mobile payments technology to market in Australia that enables small businesses to accept credit card payments of up to A$100 on their Samsung devices, without any other hardware…. A pilot program is expected to kick off in early 2018, with the smartphone payments platform to be rolled out commercially by mid next year.”


Garmin Pay goes live in US, Switzerland, Russia and Australia

Garmin and NXT-ID subsidiary FitPay announce Garmin Pay now live on Garmin Vivoactive 3 smartwatch — NXT-ID and Garmin International — “The new contactless payment capability is powered by the FitPay payment platform and available initially for Mastercard cardholders from numerous issuing banks and credit unions including BECU, Capital One, First Tech Federal Credit Union, and US Bank in the United States, and internationally through Commonwealth Bank of Australia, Cornèrcard, Sberbank of Russia, and Swiss Bankers Prepaid Services Ltd.”


Commbank adds Face ID to mobile banking app

The new face of banking — Commonwealth Bank of Australia — “From today, iPhone X users will be able to use Face ID to securely log in to the CommBank app. ‘Our customers use secure fingerprint logins on the CommBank app about 30m times a month,’ said Pete Steel, Commonwealth Bank executive general manager of digital. ‘Extending that functionality to Face ID is part of our ongoing work to provide a better banking experience to our customers through simple, easy and secure features.'”


Australian banks form digital payments joint venture

NAB, Westpac and CBA team up with new payments app, Beem — The Sydney Morning Herald — “Three of the country’s banking giants are joining forces to allow instant payments between people or to small businesses via a smartphone, with plans to ultimately roll out a cross-industry ‘digital wallet’… The app will be the first service offered by a new digital payments joint venture that has been formed between CBA, NAB and Westpac… ANZ is not part of the joint venture but it has been involved in some of the discussions with rivals, and it may sign up in the future.”


CBA to support Garmin Pay wearable payments in Australia

Commonwealth Bank announces new ways to pay with Android Pay and Garmin Pay — Commonwealth Bank of Australia — “In June this year we saw weekly transactions across the CommBank app hit A$6.1bn (US$4.89bn) so we know customers love using their phones to make payments and do their banking. Since 2013 our customers have been able to use their smartphones to make payments. By offering customers the ability to pay with Android Pay and with their Garmin smartwatches we are combining choice and convenience.”


Australian banks lose fight to gain access to NFC functionality in Apple iPhones

Apple Australia

The group of Australian banks seeking stronger negotiating powers with Apple over the NFC technology within its iPhone handsets have been denied access to it by the Australian Competition and Consumer Commission (ACCC) on the grounds that the proposed conduct would “reduce or distort competition in a number of markets” and that the benefits are “outweighed by the detriments”. More


Australian banks brand non-NFC alternatives to Apple Pay ‘unrealistic’

iPhone SE

Relying on Android or alternatives to NFC for successful mobile payment services in a country with one of the world’s largest iPhone market shares and high contactless card use is “unrealistic”, the group of Australian banks seeking access to the iPhone’s NFC functionality say in their latest submission to the Australian Competition and Consumer Commission (ACCC)... More



Australia’s retailers join the banks in their battle with Apple Pay

Australian Retailers Association

The Australian Retailers Association (ARA) has come out in support of the group of four Australian banks seeking stronger negotiation powers with Apple over the introduction of Apple Pay in the country, saying they believe access to the NFC functionality in the iPhone would allow retailers to provide “a richer and more convenient customer experience”... More


Apple Pay boss claims Australians will be ‘happy to switch banks’ for the mobile payments service

Apple's Jennifer Bailey

Apple Pay boss Jennifer Bailey says she believes Australians will be “happy to switch banks” in order to use Apple Pay, while the group of four Australian banks wanting the ability to collectively negotiate with Apple over the introduction of the mobile payments service risks “being left behind” in the development of digital wallets by doing so... More


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