News stories featuring Facebook:
April 19th, 2017
Subway, FreshDirect and The Cheesecake Factory have begun rolling out payment bots for Facebook Messenger across the US, allowing their customers to secure and complete payments using Mastercard’s Masterpass digital payment platform without having to leave the instant messaging service.
April 12th, 2017
Facebook Messenger users across the US can now send and receive money between groups of people in a Messenger conversation by selecting the payments icon and then choosing who to send or request money from using a list of conversation participants.
April 10th, 2017
Facebook Messenger users across the US are now being prompted to send and request money transfers by an artificial intelligence-based feature that detects when a payment is being discussed in a conversation on the social media platform and responds with a suggestion designed to help the user complete that payment.
March 22nd, 2017
Customers of Australian bank Westpac will soon be able to use an innovative replacement for the default keyboard found in social messaging apps such as Facebook Messenger and WhatsApp to make P2P money transfers to friends, family and businesses as well as send cardless cash codes to recipients for ATM withdrawals.
January 27th, 2017
Social media giant Facebook has added the Fido Alliance’s Universal Second Factor (U2F) specification to its platform to strengthen its range of two-factor authentication methods which have previously been offered through an SMS service or…
January 17th, 2017
Facebook has obtained a licence to manage money transfers between users in Spain, according to El Pais. “After informing the Bank of Spain, Facebook is now on the financial institution’s registry of electronic money agencies,” the publication reports. “Facebook has yet to explain how it plans to roll out the service.” Facebook was granted an e-money licence to launch Messenger payments in Europe in December 2016.
December 20th, 2016
Domino’s Pizza customers can now order pizza through Google Home, the voice-activated home assistant unveiled by Google in October 2016. “The customer can order their saved Easy Order or recent order,” the fast food chain says, “and can also ask Google to track their order progress with Domino’s Tracker.” The company allowed customers to speak orders into Amazon’s Echo device in February 2016 and enabled Facebook Messenger ordering in September.
December 13th, 2016
American Express has unveiled an Add a Card feature to its Amex bot for Messenger, allowing eligible US Consumer and Open card members to add their card and billing information for purchases on Facebook. “After adding a card to their Facebook accounts, card members can easily make in-game purchases, purchases on the shop sections of business’ Facebook pages and participate in Messenger commerce experiences,” American Express says. The company unveiled its Amex bot for Messenger in June 2016.
December 9th, 2016
Facebook has secured an e-money licence from the Central Bank of Ireland that will allow the company to launch charitable donations and P2P payments through its Messenger service across Europe. “Facebook Payments International Ltd (FBPIL)…
November 15th, 2016
Facebook has introduced a payments update to its Messenger platform that will allow US businesses who are not integrated with Stripe or PayPal to process payments within both messages and webview using tokenization technology. The…
October 25th, 2016
Online payments firm PayPal is to extend its relationship with Facebook and Messenger, becoming a payment option within the messaging app. PayPal customers will be able to link their accounts to Facebook and Messenger at the checkout, while those in the US will also be able to get notifications in Messenger. Bill Ready from PayPal said the deal would “help make mobile commerce smarter, simpler and more secure for consumers as well as merchants”.
September 22nd, 2016
US consumers can now make purchases from Domino’s Pizza through Facebook’s Messenger app using the fast food chain’s new ordering bot. “Make sure you have a Pizza Profile and an Easy Order,” Domino’s says. “Open a new chat with Domino’s Pizza on Facebook Messenger or click the message button on Domino’s Facebook page. Click the get started button or type “hello” to select between placing your Easy Order, placing a recent order or tracking your most recent order.” The chain allowed its customers to speak orders into Amazon’s Echo voice-driven home shopping device in February 2016.
September 13th, 2016
Businesses across the US will now be able to sell products and services through Facebook’s Messenger app. An update to the social network’s recently launched Messenger chatbot platform will enable bots to accept payments without having…
July 26th, 2016
Customers of Africa’s Absa Bank can now conduct banking transactions through Facebook Messenger using the bank’s ChatBanking feature. The service will allow customers to retrieve balances, buy airtime or data for their mobile phone, view statements, buy prepaid electricity and make money transfers. “In a one-time only process, Absa customers who are registered for Absa Online and have access to the Express tab can register for ChatBanking for Facebook Messenger,” Absa says. The feature was made available in May 2016 through Twitter.
July 14th, 2016
Customers of Pizza Hut will soon be able to place orders using Facebook Messenger and Twitter through a new chatbot launched by the pizza chain and technology provider Conversable. “With this service, customers will be able to reorder their favourites or saved orders from any US Pizza Hut location by chatting directly with the Pizza Hut accounts on Facebook Messenger and Twitter as well as get answers to frequently asked questions and receive the latest deals and promotions,” Pizza Hut says.
July 6th, 2016
Banks in Singapore are working on a service that would let consumers make payments using their Facebook ID or Twitter username. “The system will allow electronic transfers between account holders who have registered their social media identities with their banks,” The Financial Times reports. “The service will be based on Singapore’s existing internal fund transfer system, known as FAST, which brings together 20 banks to allow near-instant fund transfers.” A pilot is due to take place in early 2017.
July 1st, 2016
US consumers are testing a new service that lets them send money through Facebook’s Messenger chat app. “The company confirmed it has added a new option in its flagship app’s main navigation titled Send or Request Money,” TechCrunch reports. “The feature will move Facebook users into Messenger in order to manage payments.” The service is only available in the US for “the time being”. Reports that Facebook is also looking at letting users make in-store payments through Messenger emerged in May 2016.
June 24th, 2016
American Express customers will soon be able to get real-time notifications about their purchases through Facebook’s Messenger app after the company demonstrated how card members can “sign up to receive real-time notifications about their purchases and important information about card benefits and services related to those purchases via an Amex bot for Messenger”. Facebook Bots were unveiled in April to bring a range of new functions to the instant messaging app.
March 29th, 2016
Facebook could be looking at letting its users make in-store purchases via its Facebook Messenger chat app, according to The Information. “Tucked inside the code for Facebook’s Messenger are clues for how the chat app plans to become a marketplace, including an unreleased feature that lets people use the app to buy things in stores,” the publication says.
January 28th, 2016
Facebook is open to partnering with Apple Pay and other payment services in order to enable payments on its social media network, Facebook CEO Mark Zuckerberg has revealed. “We’ll partner with everyone who does payment,” he explained during the company’s fourth quarter earnings call. “We look at the stuff that Apple is doing with Apple Pay for example as a really neat innovation in the space that takes a lot of friction out of transactions.”
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