Shoppers forecast to spend $45bn a year using self-checkout in stores

‘Just Walk Out’ shopping and other smart checkout tech to reach over $45bn transactions by 2023, as retailers strive to eliminate lines — Juniper Research — “Retail spend at frictionless payment stores like Amazon Go will grow from an estimated US$253m in 2018 to over US$45bn by 2023. Juniper expects most of these transactions to be in convenience and general stores, with an average transaction value around US$30 per visit… Self-scanning apps, an alternative to ‘Just Walk Out’ technologies, will be used by over 32 million shoppers by 2023.”


OEM Pays forecast to dominate mobile contactless payments market for next five years

Contactless payments to represent 1 in 3 in-store transactions globally by 2020 — Juniper Research — “Juniper forecasts that OEM Pay wallets will enable over $300 billion in transactions by 2020, representing 15% of the total contactless in-store transactions… OEM Pay wallet users will reach 450 million by 2020, with Apple accounting for one in two OEM Pay users globally… ‘We believe that growth over the next five years will continue to be dominated by offerings from the major OEM players.'”


Juniper predicts gains in market share for OEM Pays

Apple Pay accounts for 1 in 2 OEM Pay users globally, reaching 200 million by 2020 — Juniper Research — “The global number of mobile contactless users will exceed 760 million by 2020, up from an estimated 440 million in 2018… The combined market share of Apple, Samsung and Google will reach 60% of global mobile contactless users by 2023, up from an estimated 50% in 2018. Other OEM Pay users, including the likes of Huawei Pay, Xiaomi Pay, Fitbit Pay and Garmin Pay, will exceed 20 million by 2020.”


mPOS terminals to account for one in four POS transactions

Mobile point-of-sale devices to account for almost 1 in 4 POS transactions by 2023 — Juniper Research — “The adoption of mPos (mobile point-of-sale) devices connecting wirelessly or via mobile devices, such as those from iZettle and Square, will drive annual mPos transactions to over 87bn by 2023. This will represent a threefold increase over an estimated 28bn transactions in 2018.”


Juniper predicts 2.1bn mobile wallet users in 2019

PayPal leads mobile wallet rankings as users forecast to pass 2bn next year — Juniper Research — “Nearly 2.1 billion consumers worldwide will use a mobile wallet to make a payment or send money in 2019, up by nearly 30% on the 1.6 billion recorded at the end of 2017… The report also argued that while QR code-based in-store payments had seen quite astonishing levels of adoption in China, successful use cases in Europe and North America were likely to be limited to ‘closed loop’ wallets such as those deployed by Starbucks and Walmart.”


Juniper forecasts 375m NFC ticketing users by 2022

NFC mobile ticketing users to reach 375 million users by 2022, despite a slow start — Juniper Research — “The number of mobile users adopting NFC ticketing will exceed 375 million by 2022, up from an estimated 122 million in 2017. While there is rapid growth in NFC ticketing in European markets, Juniper has scaled back NFC ticketing adoption in many other markets, such as the US, India, and Africa, due to the lack of available services and infrastructure.”


Chatbots to issue over 1bn coupons a year by 2022

Digital coupon redemptions to surpass $90bn by 2022 — Juniper Research — “Juniper has quantified the volume of chatbot coupons as 25m this year, with this set to reach 1.1bn by 2022. The technology will enable greater personalisation of offers; particularly through use via social media, and at a fraction of the cost of using human operatives, and will aid in driving commerce transactions both online and in-store… Mobile will account for nearly 80% of all coupon redemptions by 2022.”


US iPhone users ‘unlikely’ to use Face ID for payments

40% of Apple users to spurn facial recognition, according to Juniper survey — Juniper Research — “A new survey conducted by Juniper Research has found that over 40% of iOS users in the US consider themselves unlikely to use facial recognition as a payment security technology… Contactless payment users considered fingerprint sensors and voice recognition more appealing authentication methods, with 74% and 62% respectively saying they are likely to use these technologies.”


Contactless to account for more than one in two POS transactions globally by 2022

Contactless to account for more than one in two POS transactions globally by 2022 — Juniper Research — “A new study from Juniper Research has found more than half (53%) of global transactions at POS (point of sale) will be contactless within five years, compared to just 15% this year… Adoption in the US would rise sharply over the period, with contactless rising from less than 2% of transactions this year to 34% by 2022.”



Contactless retail payments to exceed $1 trillion in transaction value by 2019

Contactless retail payments to exceed $1 trillion in transaction value by 2019 — Juniper Research — “The global value of contactless transactions made via payment cards, mobile and wearables will reach $1.3 trillion by 2019, more than doubling from an estimated $590 billion in 2017 … contactless card levels will continue to dominate transaction values, accounting for 80% of total contactless transactions in 2019.”



More than 150m people to use Apple Pay, Samsung Pay and Android Pay by end of 2017

Juniper OEM Pay forecast

The number of consumers using OEM Pays — mobile payment services delivered by handset manufacturers — such as Apple Pay, Samsung Pay and Android Pay will exceed 100m for the first time during the first half of 2017 and is expected to surpass 150m by the end of the year, Juniper Research reveals, while host card emulation (HCE) adoption is set to rise five-fold over the next four years. More









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