Mobile financial service providers are failing to fully realise the potential of loyalty programs to drive revenue growth, a survey by customer experience solutions provider Amdocs and consultancy firm Ovum says, while those who employ loyalty programs are “better placed” to increase usage and adoption of their mobile wallet service... More
Nearly three quarters of European retailers and financial institutions (71%) plan to increase their spending on payments technology in the next 18 to 24 months due to increasing competition and a feeling of being “under siege”, research from ACI Worldwide and Ovum shows... More
A total of 1.09bn people will be making mobile proximity payments globally by 2019, of which 939.10m will be made through NFC, Ovum’s new m-payments forecast reveals. The total transaction value of mobile proximity payments will grow from US$4.77bn to $141.21bn over the same time period. More
Nearly half (44%) of payment executives globally cite reducing the number of fee collectors in the payments value chain as their “top opportunity”, ranking higher than targeted offers (41%) and mobile (39%), ACI Worldwide and Ovum reveal... More
The “overwhelming majority” of financial institutions and retailers are currently investing or planning to invest in new payment technologies within the next 18 to 24 months, with online (86%) and mobile payment technologies (84%) topping the list, a survey by payments provider ACI and IT consultants Ovum has found... More
Some 53% of consumers globally report they have either used or are interested in redeeming offers and coupons with their phones, while 44% have used or are interested using their mobile device to pay for things in stores and restaurants, according to new research from Ovum... More
News in brief from the NFC world and beyond: M-Pesa revenues soar • Google Offers trial gets underway • Tyfone expands team • NXP’s partner programme • SVB picks EMV • British consumers ‘not comfortable’ with location-based services • SCM launches plug-in NFC reader • Elephant Talk to unveil NFC mobile wallet platform • and more… More
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