The state of mobile payments in 2019 — Electronic Transactions Association — “In 2018, 55 million people in the US used their smartphone to make a payment at a physical point of sale, whether by loading money into a closed-loop mobile app (like the Starbucks app) or by loading a credit or debit card into an open-loop mobile wallet (like Apple Pay, Google Pay, or Samsung Pay) and using it to pay at the point of sale. These 55 million users account for about 20% of the U.S. population aged 15 and over, and just over 25% of US smartphone users.”
Coffee giant Starbucks has begun rolling out its Starbucks Now mobile-based, pre-order and pay service to 300 stores in Beijing and Shanghai... More
New chain outlets increase Maybank QRPay merchant base to more than 250,000 — Maybank — “More than 250,000 merchants throughout Malaysia now accept payments using Maybank QRPay, its QR code mobile payment platform, following the recent addition of major chain outlets which include TGV Cinemas, KK Super Mart, 99 Speedmart and Big Pharmacy. This is set to increase further as McDonald’s, Mydin and Starbucks are also piloting this mobile payment option at selected stores within Klang Valley.”
Intercontinental Exchange announces Bakkt, a global platform and ecosystem for digital assets — Intercontinental Exchange — “Starbucks will play a pivotal role in developing practical, trusted and regulated applications for consumers to convert their digital assets into US dollars for use at Starbucks,” said Maria Smith, vice president, partnerships and payments for Starbucks. “As a leader in Mobile Pay to our more than 15 million Starbucks Rewards members, Starbucks is committed to innovation for expanding payment options for our customers.”
Razer Pay gains 300,000 users in Malaysia within 48 hours — Razer — “Within 48 hours from the launch of Razer Pay on 4 July 2018, over 300,000 users in Malaysia downloaded and signed up for the Razer e-wallet app designed for youth and millennials… Also within the same 48 hours, over 11,000 transactions were made by first-time Razer Pay users at Berjaya Group stores (such as 7-Eleven and Starbucks).”
Razer Pay launches in Malaysia — Razer — “Razer Pay is the e-wallet designed for youth and millennials… Over 6,000 major retail and F&B outlets will accept Razer Pay, with participating brands such as 7-Eleven, Starbucks, Singer, Cosway, Greyhound Café, Wendy’s, Kenny Rogers, Krispy Kreme, 99 Speedmart, Tealive, Thundermatch, Sweet Hut and more… Razer Pay will roll out in other Southeast Asian countries in the coming months.”
Starbucks to increase number of cashless stores in Korea — Retail News Asia — “Starbucks Coffee Korea Co said Monday it will increase the number of cashless stores to over 100 across South Korea this month amid rising use of credit cards and mobile payment systems in the tech-savvy country… Starbucks said the decision is part of its broader digital innovation drive as cash payment has been constantly declining at stores in South Korea, from 31% of the total in 2010 to 15% in 2013 and 7% last year.”
JPMorgan Chase takes smartphone account ‘Finn’ nationwide — Reuters — “JPMorgan is offering $100 to people who open accounts and complete 10 transactions of certain types, such as sending money to another person or paying a bill. The incentive is designed to make customers familiar with using the app, said Melissa Feldsher, head of Finn. She believes customers will stick with the accounts after seeing they can automatically make deposits to their savings accounts, such as moving $2 from their checking account every time they spend $5 with the app at a Starbucks coffee shop.”
Starbucks and Chase introduce Starbucks Rewards Visa Prepaid Card — Starbucks — “Today, Starbucks and Chase announced the availability of the Starbucks Rewards Visa Prepaid Card, the first prepaid or debit product where you can earn Stars outside of Starbucks.”
23.4 million US consumers aged 14 and over will use Starbucks’ mobile app to make a purchase at the point of sale at least once every six months this year, research from eMarketer has found... More
Starbucks Korea debuts voice ordering through Samsung’s Bixby — Starbucks — “Bixby allows My Starbucks Rewards customers in South Korea to place an order and pay through voice recognition ‘on command’. The feature allows customers to speak just as if they were talking to a barista in-store, including modifying their beverage to meet their personal preference… These features are an extension of Starbucks Siren Order, the company’s mobile order and pay technology, which allows customers in South Korea to order and pay for their purchases before arriving at their store.”
PayPal leads mobile wallet rankings as users forecast to pass 2bn next year — Juniper Research — “Nearly 2.1 billion consumers worldwide will use a mobile wallet to make a payment or send money in 2019, up by nearly 30% on the 1.6 billion recorded at the end of 2017… The report also argued that while QR code-based in-store payments had seen quite astonishing levels of adoption in China, successful use cases in Europe and North America were likely to be limited to ‘closed loop’ wallets such as those deployed by Starbucks and Walmart.”
Starbucks to test cashless stores in S Korea — Yonhap News — “Starbucks Coffee Korea Co, the local unit of the US coffee giant, said Thursday it will begin a test run of cashless stores at three outlets next month amid rising use of credit card and mobile payment systems… It will mark the second trial for the global coffee giant, following its first cashless store under test run in Seattle.”
Starbucks’ Schultz: Blockchain and digital currencies are bringing us into a new age — Yahoo Finance — “I believe that we are heading into a new age, in which blockchain technology is going to provide a significant level of a digital currency that is going to have a consumer application… We think we have something to offer the companies that are chasing this because we are in a position to create the trusted legitimate place in which this could be accepted and possibly take advantage of the mobile payment digital platform that we have created.”
Starbucks tests no-cash policy at downtown Seattle store — Seattle Times — “Starbucks is experimenting with refusing cash at a posh location in downtown Seattle… ‘The test will help us understand how cashless forms of payment may impact our customer experience,’ the spokeswoman said.”
Starbucks now lets you reload store cards with Apple Pay on Apple Watch — 9to5Mac — “Starting today you can reload your Starbucks Card using Apple Pay right on the Apple Watch. Paying with your Starbucks Card was previously supported but… reloading required using the iPhone app.”
Fitness wearable maker Fitbit has launched Ionic, a smartwatch that will combine health and fitness functions with the ability to make contactless Visa, Mastercard and American Express payments as well as payments using the wearer’s Starbucks Card account... More
Google has launched its Android Pay mobile payments service in Russia, allowing those with eligible Visa and Mastercard credit or debit cards issued from 15 supporting banks and financial institutions to make in-store and in-app payments using their compatible mobile devices. More
Apple Pay has launched in Taiwan with support from Mastercard, Visa and seven banks including Taipei Fubon Commercial Bank, Cathay United Bank, E.Sun Commercial Bank, Taishin International Bank, CTBC Bank, Standard Chartered Bank and Union Bank of Taiwan. More
Starbucks customers across the US will soon be able to purchase gift cards using Apple Pay and send them to friends and family within Apple’s iMessage platform. The move comes as the coffee giant reveals it now has approximately nine million mobile paying customers with one in three using Mobile Order & Pay, which accounted for 8% of all transactions made across US stores last month. More
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