Customers using a combined Starbucks Pickup and Amazon Go outlet in Manhattan, New York City, can now collect beverages purchased via the Starbucks app and then opt to enter a checkout-free “contactless market” and lounge area by scanning an “in-store code” in their Amazon Shopping app or their credit card... More
Just over one in two (51%) UK consumers would consider making payments using a chip implanted in their hand provided it met certain criteria including medical safety and privacy protection, a new survey reveals... More
Amazon is promoting its Amazon One in-store biometric access and payments system by offering customers US$10 credit when they register their palm to gain access to and make payments in stores equipped with the company’s contactless palm scanning technology... More
Customers at a Whole Foods Market store in Seattle in the USA can now gain access to the supermarket and pay for their purchases using Amazon’s contactless palm scanning device... More
Amazon has opened its first cashierless grocery store outside the US on London’s Ealing Broadway, enabling consumers to access the store and pay for their purchases by downloading a QR code to their mobile device and scanning it at the shop entrance... More
Amazon is enabling customers at three more of its Amazon Go outlets in Seattle, USA, to use a contactless palm scanning device to gain access to the store and pay for their purchases with their palm print... More
Customers shopping at two Amazon Go outlets in Seattle, USA, can now gain access to the convenience stores and pay for their purchases by simply placing their palm over a contactless palm scanning device installed at the entrance... More
Amazon is making the cashierless store technology it uses in its Amazon Go stores available to other retailers under a new Just Walk Out brand name... More
Amazon is using the cashierless store technology that powers its Amazon Go convenience stores to provide a checkout-free experience in a full-size grocery store for the first time... More
Amazon is in talks to bring its cashierless Go technology to airports and movie theaters — CNBC — “Amazon is in talks to bring the cashierless technology that runs its Go stores to other retailers like airport shops and movie theatres, according to people familiar with the matter… The idea is to start installing the technology working for customers in the first quarter of 2020 and have hundreds of these stores working by the end of 2020, two of the people said. One person said Amazon hopes to have the upgrade process take just two weeks.”
‘Just Walk Out’ shopping and other smart checkout tech to reach over $45bn transactions by 2023, as retailers strive to eliminate lines — Juniper Research — “Retail spend at frictionless payment stores like Amazon Go will grow from an estimated US$253m in 2018 to over US$45bn by 2023. Juniper expects most of these transactions to be in convenience and general stores, with an average transaction value around US$30 per visit… Self-scanning apps, an alternative to ‘Just Walk Out’ technologies, will be used by over 32 million shoppers by 2023.”
Tesco trials cashless ‘shop and go’ store at HQ — Essential Retail — “Tesco staff are trialling a completely cashless store at the grocer’s headquarters in Welwyn Garden City, including ‘shop and go’ technology similar to that used in the Amazon Go store in Seattle… The technology allows customers to scan and pay for their products via their smartphone before walking out of the store without visiting a traditional till point.”
Amazon plans to open as many as six more cashier-less Amazon Go stores this year — Recode — “Some of the new high-tech stores are likely to open in Amazon’s hometown of Seattle, where the first location is based, as well as Los Angeles… It’s not clear if Amazon will open up Go stores in any other cities this year.”
Amazon Go cashierless convenience store opening to the public — The Seattle Times — “The store requires customers to scan their smartphone on the way in, tracks them with cameras and other sensors as they browse, and, when they take an item off the shelf, adds it to a virtual cart. Groceries are charged to the customer’s Amazon account when they leave with their goods.”
Amazon’s cashierless store is almost ready for prime time — Bloomberg — “For the past year, Amazon employees have been test driving Amazon Go, an experimental convenience store in downtown Seattle. The idea is to let consumers walk in, pick up items and then pay for them without ever standing in line at a cashier… In a sign that the concept is almost ready for prime time, hiring for the Amazon Go team has shifted from the engineers and research scientists needed to perfect the platform to the construction managers and marketers who would build and promote the stores to consumers.”
A survey of consumer attitudes to emerging technologies has found that the majority of both US and European consumers now believe that using fingerprint scanning to pay for purchases is ‘cool’ — but UK and European consumers are divided on the idea of contactless shopping services like Amazon Go, with 40% considering the technology to be ‘cool’ and 31% seeing it as ‘creepy’... More
Some 84% of US consumers say they would enjoy shopping at an Amazon Go automated store more than a traditional grocery store, but a fifth think they would lose out on traditional shopping experiences by doing so, the results of a survey of 1,000 shoppers released by packaging solutions provider Shorr Packaging show... More
Online retail giant Amazon has begun trials in the UK of a package delivery system using autonomous drones, which aims to deliver goods to customers within 30 minutes... More
Amazon employees in the US are testing a physical grocery store format that will use technology developed for self-driving cars to allow consumers with a dedicated mobile app to walk in, pick up the items they want and leave without going through a traditional checkout... More