Ease of use, data security are priorities for bank and credit card mobile app users, JD Power finds

Ease of use, data security are priorities for bank and credit card mobile app users, JD Power finds — JD Power — “More than two-thirds (69%) of study respondents indicate they have used a mobile payment service in the past 30 days. That number jumps to 76% among Millennials and Gen Z. This evidence suggests that efforts to integrate mobile payments with the mobile banking and credit card app experience would be beneficial.”





Zelle now live! in mobile banking apps today, a new way to pay

Zelle now live! in mobile banking apps today, a new way to pay — Zelle — “Beginning this month, more than 86-million U.S. mobile banking consumers will be able to send and receive money through Zelle… Beginning this week, and continuing on a rolling basis over the next 12 months, Zelle will become available in the mobile banking apps of more than 30 participating financial institutions.”


Orange adds Android Pay to mobile banking app in Poland

Mobile network operator Orange has become “the first Polish telecom operator” to integrate Android Pay into its Orange Finanse mobile banking app, allowing its customers with an active Mastercard debit or credit card to make payments using their Android handsets without having to download the Android Pay app separately... More


Banco Bradesco customers get mobile-only banking

Customers of Brazil’s Banco Bradesco can now open new accounts, send money, split payments with friends, keep track of their spending and manage their finances directly on their mobile phones using a new digital platform that the bank has launched with the aim of introducing a “more intuitive and transparent experience to younger, hyper-connected customers”... More





Chinese mobile payment apps launch in Vancouver, Toronto

Chinese mobile payment apps launch in Vancouver, Toronto — The Globe and Mail — “OTT Financial Inc is working with Chinese Internet giants Tencent and Alibaba to introduce their mobile-payment infrastructure in Canada. The two apps, WeChat Pay and Alipay, are linked with users’ credit cards and allows them to make payments in renminbi, which is then converted to Canadian dollars before it’s transferred to merchants.”



Discover enhances customer service with in-app messaging

Discover enhances customer service with in-app messaging — Discover — “The new feature, which will be rolled out in phases, enables customers to message Discover’s customer service representatives via the Discover mobile app… Messaging allows customers to message back and forth with an agent whenever it is convenient for them, eliminating the need to stay logged in to the app in order to reach a customer service representative.”



Android Pay begins its rollout across Canada

Android Pay has begun rolling out across Canada with support for eligible Visa and Mastercard credit cards from BMO Bank of Montreal, CIBC, Banque Nationale, Scotiabank, Desjardins, President’s Choice Financial, ATB Financial and Canadian Tire Financial Services as well as prepaid Scotiabank and Desjardins cards... More



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