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    Bots

    News about Bots.

    Mastercard rolls out Messenger payment bots with US retailers

    April 19th, 2017

    Subway, FreshDirect and The Cheesecake Factory have begun rolling out payment bots for Facebook Messenger across the US, allowing their customers to secure and complete payments using Mastercard’s Masterpass digital payment platform without having to leave the instant messaging service. More

    Turkish retailer adds payments to Messenger bot

    March 2nd, 2017

    Istanbul-based mobile retailer Getir has integrated Mastercard’s Masterpass service into its Facebook Messenger bot, enabling customers to choose products, place their order and pay from within a chat window. “Customers simply search for ‘Getir’ in Messenger, chat with an intelligent bot in a natural, conversational way, and make a secure payment with Masterpass,” Getir says.

    PayPal launches Slack payments bot

    February 8th, 2017

    PayPal customers in the US, UK, Australia and Canada can now send money to each other using a PayPal bot on team messaging service Slack. “Install the PayPal bot available on the Slack App Directory,” PayPal says. “Once installed, link your PayPal account and set your preferred transaction settings — sending money from your PayPal account to a friend is as easy as typing ‘/PayPal send $5 to @Dave’.”

    Amex adds card feature for Messenger bot

    December 13th, 2016

    American Express has unveiled an Add a Card feature to its Amex bot for Messenger, allowing eligible US Consumer and Open card members to add their card and billing information for purchases on Facebook. “After adding a card to their Facebook accounts, card members can easily make in-game purchases, purchases on the shop sections of business’ Facebook pages and participate in Messenger commerce experiences,” American Express says. The company unveiled its Amex bot for Messenger in June 2016.

    Facebook update brings tokenization to Messenger payments

    November 15th, 2016

    Facebook has introduced a payments update to its Messenger platform that will allow US businesses who are not integrated with Stripe or PayPal to process payments within both messages and webview using tokenization technology. The… More

    Mastercard to launch artificial intelligence bots for banks and merchants

    October 25th, 2016

    Mastercard has unveiled plans to launch artificial intelligence (AI) bots for its merchant and bank partners, allowing consumers to use chat, messaging and natural language interfaces to shop and manage their finances. Mastercard KAI, the… More

    Amex bot notifies purchases through Facebook Messenger

    June 24th, 2016

    American Express customers will soon be able to get real-time notifications about their purchases through Facebook’s Messenger app after the company demonstrated how card members can “sign up to receive real-time notifications about their purchases and important information about card benefits and services related to those purchases via an Amex bot for Messenger”. Facebook Bots were unveiled in April to bring a range of new functions to the instant messaging app.