News about ChatBanking.
July 26th, 2016
Customers of Africa’s Absa Bank can now conduct banking transactions through Facebook Messenger using the bank’s ChatBanking feature. The service will allow customers to retrieve balances, buy airtime or data for their mobile phone, view statements, buy prepaid electricity and make money transfers. “In a one-time only process, Absa customers who are registered for Absa Online and have access to the Express tab can register for ChatBanking for Facebook Messenger,” Absa says. The feature was made available in May 2016 through Twitter.
May 30th, 2016
Africa’s Absa Bank has launched ChatBanking, a service that will let customers conduct day-to-day banking on social network Twitter. “In a one-time only process, you will register in a secure environment which will link your Twitter profile to your Absa bank account,” Absa says. Customers can use the service to check their balance, buy airtime or data and view recent transactions. Emirates Islamic Bank also launched a banking service using Twitter in April 2016.