Trust, convenience and ease of use will be key to enabling the full potential of voice-assisted conversational commerce, Mastercard explains in a new paper which is now available to download from the NFC World Knowledge Centre... More
PARTNER NEWS: A 40-page magazine featuring articles about conversational commerce, national ID-based payment systems using India’s Aadhaar biometrics ID system as a case study, and the financial gender gap in relation to mobile money is now available to download from the Knowledge Centre... More
Facebook Messenger users across the US are now being prompted to send and request money transfers by an artificial intelligence-based feature that detects when a payment is being discussed in a conversation on the social media platform and responds with a suggestion designed to help the user complete that payment. More
Having information about how, when and why consumers seek to contact organisations through digital assistants and chatbots and understanding why they are gravitating towards doing so is critical to achieving the full potential of conversational commerce, according to Barclaycard’s managing director of future payments Nick Kerigan and director of future payments Sanjaya Shrestha. More
Istanbul-based mobile retailer Getir has integrated Mastercard’s Masterpass service into its Facebook Messenger bot, enabling customers to choose products, place their order and pay from within a chat window... More
Senior executives from Starbucks, Pizza Hut, Barclaycard, Swatch and CaixaBank are among 12 leading payments innovators who have contributed to What’s New in Payments, a 104-page special report that is now available to download free of charge from the NFC World Knowledge Centre... More
Nearly half of mobile users in the US and UK (49%) say they would like more conversational chatbot and/or SMS messaging options with brands, research released by OpenMarket says... More
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