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    Facebook Messenger

    News about Facebook Messenger.

    Facebook update brings tokenization to Messenger payments

    November 15th, 2016

    Facebook has introduced a payments update to its Messenger platform that will allow US businesses who are not integrated with Stripe or PayPal to process payments within both messages and webview using tokenization technology. The… More

    PayPal to be payment option in Messenger app

    October 25th, 2016

    Online payments firm PayPal is to extend its relationship with Facebook and Messenger, becoming a payment option within the messaging app. PayPal customers will be able to link their accounts to Facebook and Messenger at the checkout, while those in the US will also be able to get notifications in Messenger. Bill Ready from PayPal said the deal would “help make mobile commerce smarter, simpler and more secure for consumers as well as merchants”.

    Mastercard to launch artificial intelligence bots for banks and merchants

    October 25th, 2016

    Mastercard has unveiled plans to launch artificial intelligence (AI) bots for its merchant and bank partners, allowing consumers to use chat, messaging and natural language interfaces to shop and manage their finances. Mastercard KAI, the… More

    Domino’s Pizza enables Messenger ordering

    September 22nd, 2016

    US consumers can now make purchases from Domino’s Pizza through Facebook’s Messenger app using the fast food chain’s new ordering bot. “Make sure you have a Pizza Profile and an Easy Order,” Domino’s says. “Open a new chat with Domino’s Pizza on Facebook Messenger or click the message button on Domino’s Facebook page. Click the get started button or type “hello” to select between placing your Easy Order, placing a recent order or tracking your most recent order.” The chain allowed its customers to speak orders into Amazon’s Echo voice-driven home shopping device in February 2016.

    Facebook updates Messenger bots to enable payment

    September 13th, 2016

    Businesses across the US will now be able to sell products and services through Facebook’s Messenger app. An update to the social network’s recently launched Messenger chatbot platform will enable bots to accept payments without having… More

    Absa Bank comes to Facebook Messenger

    July 26th, 2016

    Customers of Africa’s Absa Bank can now conduct banking transactions through Facebook Messenger using the bank’s ChatBanking feature. The service will allow customers to retrieve balances, buy airtime or data for their mobile phone, view statements, buy prepaid electricity and make money transfers. “In a one-time only process, Absa customers who are registered for Absa Online and have access to the Express tab can register for ChatBanking for Facebook Messenger,” Absa says. The feature was made available in May 2016 through Twitter.

    Pizza Hut enables orders on social media

    July 14th, 2016

    Customers of Pizza Hut will soon be able to place orders using Facebook Messenger and Twitter through a new chatbot launched by the pizza chain and technology provider Conversable. “With this service, customers will be able to reorder their favourites or saved orders from any US Pizza Hut location by chatting directly with the Pizza Hut accounts on Facebook Messenger and Twitter as well as get answers to frequently asked questions and receive the latest deals and promotions,” Pizza Hut says.

    Facebook tests Messenger payments

    July 1st, 2016

    US consumers are testing a new service that lets them send money through Facebook’s Messenger chat app. “The company confirmed it has added a new option in its flagship app’s main navigation titled Send or Request Money,” TechCrunch reports. “The feature will move Facebook users into Messenger in order to manage payments.” The service is only available in the US for “the time being”. Reports that Facebook is also looking at letting users make in-store payments through Messenger emerged in May 2016.

    Amex bot notifies purchases through Facebook Messenger

    June 24th, 2016

    American Express customers will soon be able to get real-time notifications about their purchases through Facebook’s Messenger app after the company demonstrated how card members can “sign up to receive real-time notifications about their purchases and important information about card benefits and services related to those purchases via an Amex bot for Messenger”. Facebook Bots were unveiled in April to bring a range of new functions to the instant messaging app.

    Facebook Messenger to add in-store payments?

    March 29th, 2016

    Facebook could be looking at letting its users make in-store purchases via its Facebook Messenger chat app, according to The Information. “Tucked inside the code for Facebook’s Messenger are clues for how the chat app plans to become a marketplace, including an unreleased feature that lets people use the app to buy things in stores,” the publication says.

    Facebook bots to enable Messenger commerce

    January 6th, 2016

    Facebook has given some developers access to an as yet unannounced Chat SDK that allows them to build interactive experiences and “bots” in Messenger for shopping, booking travel and more, according to TechCrunch. “The Chat SDK allows developers to create bots that users can send text messages to directly and that automatically respond with information, images, location services, product prices, buy buttons and more,” the publication reports. “The Chat SDK can also tap into Messenger’s built-in payments system to let users make purchases via bots.”

    Facebook Messenger to launch in-app taxi booking and payments

    December 17th, 2015

    Facebook Messenger users across the US will soon be able to order and pay for an Uber taxi from within the chat app. “Within a conversation, tap the more menu and choose transportation,” Facebook says. “You can also search directly for Uber and tap the car icon to request a ride. For a limited time, you’ll get a free ride the first time you use this feature.” Payments are being processed by PayPal’s Braintree.

    Facebook rolls out Messenger mobile payments across US

    July 1st, 2015

    Facebook has made its Messenger mobile payments service available across the US following its launch in New York City in May. The service was first unveiled in March as a way for users to send and receive money for free through the Messenger app. “Add your debit card and pay anyone on Messenger in a few taps,” the social network says.

    Facebook rolls out Messenger payments to New York

    May 28th, 2015

    Facebook is to roll out its mobile payments service to New York City and surrounding metro areas and will add additional functionality to make it “easier to send and receive money”, an email sent out by the social network and seen by VentureBeat reveals. The service was first unveiled in March as a way for users to send and receive money for free through the Messenger app. New features include hyperlinked dollar amounts and the possibility to send payments to a single person when part of a group conversation.

    Facebook rolls out payments with Messenger app

    March 18th, 2015

    Facebook users in the US will soon be able to make and receive secure mobile payments for free via the social network’s Messenger app. The service is rolling out “over the coming months”, Facebook says…. More

    Messenger to add payments

    October 6th, 2014

    The ability to make payments from within Facebook Messenger is on its way, according to screenshots and video footage spotted by Techcrunch. “Messenger’s payment option lets users send money in a message similar to how they can send a photo,” the report explains. “Users can add a debit card in Messenger, or use one they already have on file with Facebook. An in-app pincode also exists for added security around payments.”

    Zuckerberg: Facebook is working on payments but it will take time to get it right

    July 28th, 2014

    Facebook is looking into the potential of adding payments capabilities across its business, CEO Mark Zuckerberg has explained during the company’s first earnings call following the hiring of PayPal boss David Marcus to head its… More

    PayPal CEO joins Facebook as head of messaging products

    June 10th, 2014

    PayPal CEO David Marcus is leaving the online payments provider at the end of June to take up a new role at Facebook, as vice president of messaging products — prompting speculation that he will oversee… More