HSBC uses face recognition to authenticate payments in China

Selfies are the latest way to pay — HSBC — “The customer simply blinks into their camera using the ‘selfie mode’. Their identity is then checked against a photo held on a database. If the pictures match, and the customer enters the correct passcode into their banking app, they can transfer up to RMB50,000 (about US$7,600) a day. Previously, they had to use a token device for authenticating and making transfers.”


SocGen picks sound-based payments for mobile banking in Africa

Société Générale launches Yup, a new alternative to the traditional banking model in Africa — Société Générale — “Based on an agency banking model, ie a network of third-party agents with whom the bank has formed partnerships (service stations, distribution trade, etc), Yup is accessible via an expanded network of distributors equipped with adapted terminals and, of course, via the mobile banking app of Société Générale’s different banks throughout Africa.”



Standard Chartered turns merchants into ATMs

No ATM needed: Standard Chartered partners startup SoCash on 400 cash withdrawal points — The Straits Times — “Instead of having to look for an ATM, Standard Chartered Bank customers now have the option of getting cash through SoCash, which has been integrated into the SC Mobile app… They simply key in the amount they want to withdraw and collect the cash from any outlet of a participating merchant. Withdrawals can range anywhere from S$20 (US$14.84) to a maximum of S$500 (US$371.09) daily.”



Citi Bot to answer customer queries via Facebook Messenger

Citi launches first Facebook Messenger banking chatbot in Singapore that provides customer account information — Citigroup — “Citi Bot will be able to address a range of common customer needs, including account-specific enquiries such as checking of account balances and transactions, providing credit card bill summaries, rewards and points balances and answering frequently asked questions… The second phase of the Citi Bot will introduce more new features such as card activation, ability to lock and unlock credit cards and transaction alerts for cards.”



Bank of America rolls out cardless ATM withdrawals

Bank of America debuts new mobile tools focused on personalization — Bank of America — “Customers can now start an ATM withdrawal directly from their mobile banking app. Customers simply log into the app and select the desired amount to withdraw. When they arrive at the ATM, they can either use their smartphone or debit card, enter their pin, and a personalized screen will display asking the customer if they are here to complete the withdrawal, which eliminates four steps at the ATM.”


ANZ first Australian bank to roll out voice ID for mobile banking

ANZ first Australian bank to roll out voice ID for mobile banking — ANZ — “This is a significant security update that will make it easier for our customers to complete high-value transactions on their smartphones… Customers can now make ‘Pay Anyone’ payments of more than A$1,000 on their mobile without needing to log into internet banking, or remember additional passwords or pins.”


OCBC Bank launches mobile keyboard to enable cashless payments directly from any mobile app

OCBC Bank launches mobile keyboard to enable cashless payments directly from any mobile app — OCBC — “The OCBC Keyboard can be used within any mobile app or browser – for instance, within Facebook, Whatsapp, Instagram or Chrome – to send money instantly to anyone with a bank account in Singapore… Payments are completely secure as they are authenticated with the sender’s mobile banking credentials.”


From the high street to the handset: How banks can stay connected to consumers in the smartphone era

Dejamobile's Lorcan Burke

While banks may no longer need a presence on every high street to stay connected with their customers, they do need to remain very visible, especially on the smart device, to avoid being relegated to the place of a utility, payments technology provider Dejamobile’s Lorcan Burke tells NFC World readers in an in-depth article that explores the changing role of banks in the smartphone era... More



Orange reports on the opportunities and challenges in mobile-only banking

Orange's Marc Rennard

“When we look at the future of the banking and payments ecosystem, it is clear that operators will continue to play a prominent part in the space for many years to come as they evolve from their traditional business to new non-core areas, as we have done,” the deputy CEO of mobile financial services at Orange explains in an in-depth article on mobile-only banks that is now available to download from the NFC World Knowledge Centre... More





Over 20 financial institutions in the US, Europe add support for Apple Pay

Over 20 financial institutions in the US, Europe add support for Apple Pay — Apple Insider — “Apple added another 22 banks and credit unions to its roster of Apple Pay-supporting institutions in the United States, with the new additions to the collection joined by a number of European institutions… The latest batch of institutions to join the Apple Pay support page are, like the last update, made up of regional banks and credit unions.”


Open Banking launches account information and payment initiation API specifications

Open Banking launches account information and payment initiation API specifications — Open Banking — “The payments initiation API will enable third parties to set up secure payments on behalf of customers and, once authorised by the customer, submit the payment for processing. The specification currently caters for the submission of a single, immediate, domestic payment from UK personal and business current accounts and is payment scheme agnostic.”


ACCC to question Apple on Westpac chat app payments ban

ACCC to question Apple on Westpac chat app payments ban — Australian Financial Review — “Technology giant Apple’s controversial decision to order Westpac Banking Corporation to disable a mobile banking feature that let customers make payments in chat apps such as WhatsApp and Facebook Messenger has caught the attention of Australia’s competition watchdog, amid concerns it could be attempting to remove rivals to its own upcoming service.”


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