Chatbots to issue over 1bn coupons a year by 2022

Digital coupon redemptions to surpass $90bn by 2022 — Juniper Research — “Juniper has quantified the volume of chatbot coupons as 25m this year, with this set to reach 1.1bn by 2022. The technology will enable greater personalisation of offers; particularly through use via social media, and at a fraction of the cost of using human operatives, and will aid in driving commerce transactions both online and in-store… Mobile will account for nearly 80% of all coupon redemptions by 2022.”


Amex applies for personalized blockchain rewards patent

American Express eyes blockchain for customer rewards systems — CoinDesk — “A new patent application published last week by the US Patent and Trademark Office details a concept for offering customer-specific types of rewards (including points, a virtual currency or specific items tied to a product). The filing indicates the financial giant would make these offers by compiling personalized data about the customer, such as their historic spending patterns.”


Premier Food Service adds rewards to contactless vending machines

Premier Food Service selects USA Technologies as a strategic partner as they move toward connecting 100% of their machines to cashless payment — USA Technologies — PARTNER NEWS — “‘As personalization becomes more common in the marketplace, we wanted to be one step ahead of the trend with customer loyalty and reward programs being at the center of our go-to-market strategy,’ said Gary Kurth, chief operations officer, Premier Food Service… ‘USAT has made it easy for companies like ours to quickly deploy innovative cashless payment technologies across our business so that we can better engage consumers at the point-of-sale and build in customer loyalty programs.’”





Rabobank launches embedded NFC payments service

Rabobank's Rabo Wallet service

Customers of Dutch financial institution Rabobank with a Samsung Galaxy S4 or Galaxy Note 3 can now use a mobile wallet app that works with the secure element embedded in their mobile device to make NFC payments, check balances, store loyalty cards and redeem vouchers... More






Carta adds HCE to mobile payments platform

Carta Worldwide logo

Transaction technology provider Carta Worldwide has added support for host card emulation (HCE) to its mobile payments platform — and is currently “supporting market trials in Europe and North America” that are expected to lead to large scale HCE deployments in late 2014... More


CaixaBank picks Morpho TSM

La Caixa

Spain’s CaixaBank has chosen Morpho as its trusted service manager (TSM) for the rollout of the largest commercial NFC mobile payment deployment in Europe to date in terms of customer coverage and number of contactless payments... More


Placard picks Bell for NFC

Australian card manufacturer Placard has chosen Bell ID’s trusted service manager solution to enable it to personalise and securely provision NFC applications for its customer base over the air... More






Inside Secure launches multi-owner secure element

Inside Secure's Pierre Garnier

“With the availability of the VaultSecure IC, smartphone manufacturers, mobile network operators and other trusted third parties can co-own the SE and install, personalize and administer their own open- or closed-loop payment, access control, transit, loyalty or other secure applets,” says Inside’s Pierre Garnier. More



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