Ratings and reviews
News about Ratings and reviews.
June 23rd, 2015
Swedish gesture recognition firm Crunchfish has developed an interactive screen that can be placed in shop windows to encourage passersby to browse deals, read reviews and compare products with a swipe, push or grab of…
February 2nd, 2015
Shop owners and service providers could in future get real-time feedback on the service delivered by individual members of their staff, and thus improve the experience delivered to customers, thanks to a new mobile app…
August 5th, 2014
Video game retailer GameStop is deploying Shelfbucks beacons in test markets including Austin and College Station, Texas this month to deliver offers and relevant data to a shopper’s smartphone running a mobile app developed by BestFit Mobile. “We can deliver personalisation at a much higher level, ensuring customers always have access to relevant product offers, including product ratings and reviews, when and where it matters to them most,” says GameStop’s Charlie Larkin.
July 31st, 2014
Hotel chain Hilton Worldwide has announced a plan to enable guests to use their smartphones as keys at the majority of its properties around the world. “We are developing proprietary technology that is safe and…
June 27th, 2014
LevelUp has added in-app surveys to its mobile payments platform, enabling restaurant owners to collect feedback from customers and respond straight away to any complaints. The idea, LevelUp says, is to give merchants a way…
June 24th, 2014
An instant customer feedback platform developed by DropThought has been added to POS maker Clover’s app market, enabling customers to interact with merchants via their digital or printed receipt. In the near future, customers will…
May 30th, 2014
GE Lighting and US startup Bytelight have unveiled a marketing platform that lets merchants use LED lighting installed in and around their stores to send offers, directions to particular products and information services to shoppers,…
May 7th, 2014
Upmarket UK supermarket chain Waitrose is working on a new app that will use Bluetooth LE beacons to welcome customers to its stores and push promotional messages to shoppers. A mobile payments app to replace Waitrose’s existing QuickCheck self-scanning service is also under development, along with a barcode scanning option that would allow customers to read reviews and get more information about individual items.
February 27th, 2014
Hotels, bars, pubs and restaurants listed on Tripadvisor can now let customers leave reviews with a tap of their NFC phone, using a new service from Wooshping that connects customers directly to the venue’s Tripadvisor page. A range of posters, table tents, stickers and keyfobs can be used to promote the service. QR codes can also be offered for those without an NFC phone.
July 25th, 2013
An exhibition at Seoul’s Savina Museum of Contemporary Art is to use NFC to allow visitors to download high definition images, delve into the stories behind each photograph and write and share reviews on Facebook….
July 16th, 2013
A library in the city of Hannō, Japan, is using NFC tags attached to bookshelves to provide readers with access to a range of services, designed to transform it from the traditional concept of a…
June 19th, 2013
Sporting goods giant Adidas is adding a “lace jewel” with an embedded NFC chip to its Boost running shoes, enabling shoppers with an NFC phone to tap it for detailed product information and to see…
March 6th, 2013
“I think that it is very important for us, as retailers around the world, to reinvent the way customers shop in store,” says the CEO of fashion retailer Hointer, which uses NFC, QR codes and self-checkout to replace traditional shop assistants. “It has lost its edge and has fallen behind online shopping and what it needs is an infusion of sorts; an infusion of technology that I found in NFC.”
November 14th, 2012
1,553 restaurants in 133 towns across France, voted by users of restaurant reviews site Cityvox as their favourites throughout the country, are being provided with interactive window stickers that let diners access Cityvox customer reviews via…
August 8th, 2012
Apple has been granted US patent number 8,239,276, entitled ‘On-the-go shopping list’. Originally filed in September 2008, the patent references NFC extensively. The abstract describes the system as follows: Systems and methods for providing shopping-related information…
February 29th, 2012
Customer interaction solutions specialist The Logic Group has signed a deal with Vivotech to introduce integrated NFC solutions to retailers in Europe. The Logic Group provides retailers with managed services for multichannel payments, couponing, loyalty…
January 27th, 2012
Canadian start up ZapTap is using NFC tags instore to give product information to shoppers. By tapping tags on a shelf using a smartphone, consumers will be able to see further information, reviews and offers for the products on display. The service can also offer live customer service and feedback and a merchant ‘dashboard’ gives retailers real-time data on usage of the service.
December 6th, 2011
A new survey from KPMG has found that 41% of shoppers now use their phone to research products and services in-store and consumers are increasingly willing to share data with advertisers if it saves them money — but concerns over mobile payments security and privacy issues remain.
May 26th, 2011
The internet giant is set to announce its NFC mobile payments strategy at noon on 26 May in New York. Here are the key things to look for to work out if the company’s strategy will succeed — and what it means for the payments industry, the mobile network operators, phone manufacturers, the firm’s competitors and the future of Google’s own advertising business.