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    WeChat Pay and offline mobile payments see “incredibly high” uptake in China

    April 26th, 2017

    Nine in ten Chinese mobile internet users (92%) choose mobile payment apps such as WeChat Pay as their primary offline payment method today, research released by Tencent Online Media Group’s newly launched research project China Tech Insights reveals, while “smartphone built-in payment tools” such as Apple Pay are currently used by approximately 12%. More

    Kiwi millennials want biometrics for payments

    April 19th, 2017

    Some 62% of New Zealand’s millennials would like to use a fingerprint or retina scan to make payments, viewing biometrics as “secure and convenient and having the cool factor”, research released by Visa reveals. “61% say they already use their smartphone to pay for everyday items,” the payment network adds.

    UK consumers want more biometric security options for online banking

    March 27th, 2017

    More than half of UK consumers (56%) would prefer to use a biometric security method over traditional options like passwords to log into their financial accounts online, research released by Equifax reveals. 33% would prefer to use fingerprint recognition, 31% would like to use iris scanners, 7% facial recognition and 3% voice recognition. More

    Study reveals US attitudes to authentication methods

    March 27th, 2017

    Nearly half of US millennials (48%) are willing to switch from passwords to another identification method to access their bank accounts, research released by Aite Group shows. This compares to 40% of generation X, 29% of baby boomers and 16% of seniors. More

    US Payments Forum offers card-not-present fraud advice

    March 24th, 2017

    The US Payments Forum has published a survey of card-not-present (CNP) fraud worldwide to help the US payments industry assemble “layered, effective and systematic” mitigation strategies. “While many attribute the rise in CNP fraud seen in other countries to the implementation of EMV chip technology, there are other factors such as the rapid growth of online sales and the fact that fraud prevention tools have not been fully adopted and implemented by all stakeholders,” says the trade body’s Randy Vanderhoof.

    Chinese millennials rush to pay by mobile in stores

    March 20th, 2017

    More than eight in ten Chinese millennials (85.6%) use in-store mobile payments at least once a week compared to 44.7% of US millennials, research released by branding agency Labbrand reveals. The findings are based on a survey of 20- to 35-year-olds in both countries.

    Australian banks brand non-NFC alternatives to Apple Pay ‘unrealistic’

    March 15th, 2017

    Relying on Android or alternatives to NFC for successful mobile payment services in a country with one of the world’s largest iPhone market shares and high contactless card use is “unrealistic”, the group of Australian… More

    Security fears hit confidence in mobile payments

    March 15th, 2017

    More than two thirds of global consumers (70%) fear hackers could steal their personal information when they use a mobile wallet, and 67% worry their money could be stolen, a report from Oxford Economics and Charney Research says. “We found companies underestimate consumers’ enthusiasm for mobile payments, and businesses must do more to address their customers’ security concerns,” adds Oxford Economics, following the survey of 2,000 consumers and 300 business executives around the world.

    Offers increase US mobile payment transaction frequency in stores by 50%

    March 8th, 2017

    Transaction-based incentives are driving the use of mobile payments both in-store and in-app across the US, research from Auriemma Consulting Group (ACG) shows, with those who received an incentive to use mobile payments in-store over… More

    Millennials not giving up on cash and checks

    March 2nd, 2017

    Millennials have “one foot firmly planted in both the future and the past” when it comes to mobile payments, a study by Accel and Qualtrics says. The report reveals that 42% still write checks, while five times more millennials pay with cash than use mobile payments platforms.

    Mobile World Congress survey: IoT and mobile payments ‘biggest business opportunities’ for 2017

    March 1st, 2017

    The Internet of Things (IoT) is seen as the biggest business opportunity of 2017 by nearly half of visitors and exhibitors at Mobile World Congress surveyed by the GSMA (48.2%), followed by mobile payments (14.5%) and artificial intelligence (14%). More

    UK sees 250% rise in NFC mobile payments in stores

    February 28th, 2017

    The number of mobile transactions as a percentage of all in-store transactions has grown by 247% in the UK over the last year, analysis of transaction data and a consumer survey conducted by payments processor Worldpay has found. Workers paying for lunch on the go and payments for drinks in bars are the main drivers of the increase in transaction volume. More

    Consumers show more trust in mobile wallet security

    February 23rd, 2017

    Global consumers are “more concerned” with protecting their financial and payments information on a computer than protecting the same data in a mobile wallet, ACI Worldwide and Aite Group research reveals, with more than 80% believing their mobile wallet data is secure. 75% of the 6,000 consumers across 20 countries surveyed are “very interested” in receiving a call or SMS to help mitigate fraud.

    Mobile wallet providers ‘failing to realise full potential of loyalty programs’

    February 15th, 2017

    Mobile financial service providers are failing to fully realise the potential of loyalty programs to drive revenue growth, a survey by customer experience solutions provider Amdocs and consultancy firm Ovum says, while those who employ… More

    Eight in 10 US consumers would prefer an Amazon Go automated store to traditional shopping

    February 7th, 2017

    Some 84% of US consumers say they would enjoy shopping at an Amazon Go automated store more than a traditional grocery store, but a fifth think they would lose out on traditional shopping experiences by… More

    One fifth of global consumers have made an in-store mobile payment as China leads the way

    January 31st, 2017

    Nearly one fifth of global consumers (18%) have made an in-store mobile payment in the past six months, representing an increase of 10% from the same period in 2014, research released by trade body Mobile Ecosystem Forum (MEF) reveals. Chinese consumers lead the way, with 38% of them having paid with their phone at the point of sale — nearly double the global average. More

    One in 10 UK consumers have used mobile payments, survey reveals

    January 16th, 2017

    More than one in 10 (11%) of UK consumers have made an in-store mobile payment and do so occasionally, with 2% doing so “wherever possible”, research from price comparison service uSwitch reveals. 6% of Britons… More

    Korean central bank to put small change on cards

    January 9th, 2017

    The Bank of Korea (BOK) is to pilot a service that allows merchants to give customers change in the form of a top-up onto a prepaid card instead of coins. The project forms part of… More

    600m mobile devices to include biometrics by 2021

    December 2nd, 2016

    More than 600m mobile devices worldwide will include biometric authentication within the next five years, up from 190m in 2016, with demand for methods that involve less hardware raising the profile of solutions such as… More

    Growth in millennials’ mobile commerce use

    November 29th, 2016

    Eighty-eight percent of US millennials are conducting transactions from their mobile device with 15% doing so multiple times a day, research from mobile capture and identity verification firm Mitek shows. Nearly half of older millennials have made a decision on where to spend money or switched companies based upon the mobile experience, the survey of more than 3,000 people aged between 18 and 34 in the US, Canada and the UK adds.

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