More than eight in ten consumers have used “an NFC contactless card or mobile payment wallet” (85%) and contactless payment card usage has increased by 30% over the past two years, according to a survey of consumers in nine countries around the world that has been conducted for the NFC Forum... More
Survey
More than one in three UK consumers now use a digital wallet
Just over a third of UK consumers now have a digital wallet (34%), but that proportion rises to more than two thirds among 18-34 year olds (64%) compared with just 18% among 54-65 year olds, a survey has found... More
Visa survey identifies capped contactless fare payments as key driver of more frequent public transportation usage
More than nine in ten public transport users worldwide expect transit services to offer contactless fare payment options (91%) and just under half prefer to make contactless payments for their transit fares (45%), according to Visa’s 2022 Future of Urban mobility survey... More
One in five Chinese consumers have now downloaded China’s digital currency app
Nearly one in five Chinese consumers have downloaded the country’s official digital yuan wallet app (19%), with the majority of them mainly using the central bank digital currency (CBDC) for ecommerce purchases (72%) and payments for public services such as transportation (67%), a survey by US research firm Morning Consult has found... More
Ireland tops survey of contactless and cashless payments usage across 14 markets
Nearly two-thirds of consumers in Ireland now make contactless payments with a mobile phone, smartwatch or other device (65%) at least once a month compared with an average of just over half of consumers in other countries (55%), a survey has found... More
Six in ten Germans now make contactless payments
Six in ten consumers in Germany now make contactless payments with their smartphone or a contactless card (60%), an increase from 56% in 2021 and 47% in 2020, according to a survey conducted by Postbank... More
Federal Reserve reports sharp drop in US cash use during Covid-19 pandemic
The total number of payments in the USA made using cash fell from just over one in four in 2019 (26%) to under one in five in 2020 (19%) before increasing slightly to 20% in 2021, the Federal Reserve reports... More
Global survey finds more than half of consumers continue to prefer using a physical payment card for in-person purchases
More than one in two consumers worldwide prefer using a physical payment card to using cash or a digital wallet when making in-person purchases (53%), a survey has revealed... More
Apple Pay is most popular payments app with Generation Z in US
Apple Pay is the most popular payments app with Generation Z teenagers in the USA, followed by Venmo in second place, Square’s Cash App in third and PayPal fourth, according to a survey published by Piper Sandler investment bank... More
Covid-19 pandemic drives mobile room key and contactless check-in adoption across hospitality industry
Nearly two thirds of branded and independent hotels will be offering mobile room keys (64.1%) and more than three quarters will have implemented self-service check-in options including contactless kiosks and mobile check-in (75.4%) by the end of 2022, according to a survey by New York University (NYU)... More
One in four consumers expect to switch to being cashless within two years
One in four consumers globally expect to switch to making cashless payments only within the next two years (25%), while one in two say it will happen in the next 10 years (53%) and 16% say they already solely make digital payments, a survey of consumers and merchants in nine markets worldwide has found... More
Banks to pilot biometric payment cards in India, Poland, Iraq, Mexico, Lebanon and Egypt
Banks in India, Poland, Iraq, Mexico, Lebanon and Egypt are among those set to trial biometric payment cards that enable customers to authenticate contactless payments with their fingerprints... More
Survey reveals ‘sharp difference’ between consumer attitudes to CBDCs in emerging and developed markets
More than nine in 10 consumers in Nigeria (91%) and six in 10 consumers in Indonesia (60%) would be likely to use a central bank digital currency (CBDC) compared with less than 24% in the US and 14% in Germany, according to a report by Giesecke+Devrient and the Official Monetary and Financial Institutions Forum (OMFIF)... More
More than half of Asia Pacific consumers make digital payments at least once a week
Nine in 10 consumers in the Asia Pacific region have used mobile payment apps at least once during the past 12 months, while more than half have used digital payment methods at least once a week and a sixth have made a digital payment for the first time since the beginning of the Covid-19 pandemic (15%), according to research published by Kaspersky... More
Majority of Europeans would be happy with contactless transaction limits of up to €150
The majority of European consumers would feel comfortable with contactless transaction limits of up to €150 (US$169), three times the current European Union limit of €50 (US$56), according to Payments Europe research... More
Three in four airline passengers support the use of biometrics to speed up airport processes
Nearly three quarters of airline passengers (73%) say they are willing to share their biometric data in order to speed up airport processes and reduce queuing at security, border control and boarding gates, according to an International Air Transport Association (IATA) survey... More
Nine in ten transit agencies plan to introduce new smart ticketing options to aid post-pandemic recovery
More than nine in ten transit agencies (92%) are planning to introduce new mobile and contactless fare payment solutions to help support a return to pre-pandemic passenger levels, a survey has found... More
One in two UK consumers would consider a payments chip implant
Just over one in two (51%) UK consumers would consider making payments using a chip implanted in their hand provided it met certain criteria including medical safety and privacy protection, a new survey reveals... More
Digital wallet transaction volumes to top US$10tn globally by 2025
The global transaction volume of in-store and ecommerce digital wallet payments will exceed US$10tn by 2025, according to a forecast commissioned by Discover Global Network... More
Three in four UK consumers want to set their own contactless spending limit
Nearly three-quarters of UK consumers (73.1%) want the option to set their own contactless spending limit rather than it being set automatically when the country increases that limit to £100 (US$136) in October, according to a survey by KIS Finance... More