Rise of the technophobe – education key to tech adoption, says HSBC

Rise of the technophobe – education key to tech adoption, says HSBC — HSBC — “The study of more than 12,000 people in 11 countries reveals four in every five people (80%) believe that technology makes their lives easier but less than half (46%) trust fingerprint recognition to replace their password, despite it being recognised to be at least five times more secure and significantly more convenient than traditional passwords.”


7 in 10 mobile payment users cite security concerns: report

7 in 10 mobile payment users cite security concerns: report — Yonhap News — “Nearly seven out of 10 South Koreans using mobile payment services cited security concerns… According to the report by market researcher DMC Media, 68.8% of the users were satisfied with using financial services via mobile platforms… 88% of the adults had used some sort of mobile payment tool in the past six months, up 8.8% from a survey conducted a year earlier.”




Disconnected experiences put customer loyalty at risk

Disconnected experiences put customer loyalty at risk — MuleSoft — “Nearly half of UK consumers (48 per cent) would be happy for banks to share their banking transaction history with a trusted third-party if it gave them a more personalised banking experience… Nearly a third (30 per cent) of UK respondents would consider using Amazon, Google, Facebook or Apple for banking services if it was offered, rather than using their standard bank.”











UK consumers want more biometric security options for online banking

Equifax research

More than half of UK consumers (56%) would prefer to use a biometric security method over traditional options like passwords to log into their financial accounts online, research released by Equifax reveals. 33% would prefer to use fingerprint recognition, 31% would like to use iris scanners, 7% facial recognition and 3% voice recognition. More





Australian banks brand non-NFC alternatives to Apple Pay ‘unrealistic’

iPhone SE

Relying on Android or alternatives to NFC for successful mobile payment services in a country with one of the world’s largest iPhone market shares and high contactless card use is “unrealistic”, the group of Australian banks seeking access to the iPhone’s NFC functionality say in their latest submission to the Australian Competition and Consumer Commission (ACCC)... More



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