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    Virtual assistant

    News about Virtual assistant.

    Orange to launch mobile-only bank with NFC payments and AI

    April 21st, 2017

    Mobile network operator Orange is to launch a mobile-only bank in France in July this year that will offer customers NFC mobile payments, P2P mobile transfers using SMS and an artificial intelligence-based virtual assistant that will eventually be able to complete tasks including making transfers and putting funds in savings. More

    Barclaycard: Realising the potential of conversational commerce is crucial

    April 4th, 2017

    Having information about how, when and why consumers seek to contact organisations through digital assistants and chatbots and understanding why they are gravitating towards doing so is critical to achieving the full potential of conversational commerce, according to Barclaycard’s managing director of future payments Nick Kerigan and director of future payments Sanjaya Shrestha. More

    Samsung reveals S8 with multi-biometrics, Samsung Pay reaches quarter of a billion transactions and adds online payments

    March 30th, 2017

    Samsung has unveiled its latest Galaxy S8 and S8 Plus flagship devices, with support for iris and facial recognition technology and a fingerprint sensor which is now located on the back of the phone. Samsung Pass deals with major banks, an expansion of Samsung Pay to include online payments and details of its Bixby virtual assistant have also been announced. More

    Starbucks to add gift cards to iMessage as Mobile Order & Pay grows

    March 24th, 2017

    Starbucks customers across the US will soon be able to purchase gift cards using Apple Pay and send them to friends and family within Apple’s iMessage platform. The move comes as the coffee giant reveals it now has approximately nine million mobile paying customers with one in three using Mobile Order & Pay, which accounted for 8% of all transactions made across US stores last month. More

    Samsung Galaxy S8 to feature Bixby virtual assistant

    March 21st, 2017

    A virtual assistant called Bixby will come preinstalled on a “subset” of applications on Samsung’s upcoming Galaxy S8 flagship smartphone, Samsung has confirmed. “This set will continue to expand over time,” the company says. “Our plan is to eventually release a tool (in SDK) to enable third-party developers to make their applications and services Bixby-enabled easily.” Reports that Bixby will be compatible with Samsung Pay emerged in January 2017. The Galaxy S8 will be unveiled on 29 March.

    MSC Cruises passengers to get onboard mobile payments and tailored holidays with NFC, beacons and biometrics

    March 13th, 2017

    Holidaymakers aboard ships belonging to MSC Cruises will soon be able to make onboard payments, tailor their individual holiday preferences and access features such as a digital personal advisor through facial recognition technology, NFC and… More

    Royal Bank of Canada adds Siri money transfers

    March 9th, 2017

    Customers of Royal Bank of Canada (RBC) can now send money using Apple’s Siri voice assistant using the latest version of the RBC Mobile iOS app. “Once you give the voice command, the Siri feature will confirm the name from your payee list and the RBC Mobile app automatically debits your chequing account and sends the payment,” the bank says.

    Google Assistant comes to more Android phones

    February 27th, 2017

    Google Assistant will be made available to all phones running Android 7.0 Nougat and Android 6.0 Marshmallow operating systems, Reuters reports. The virtual assistant will roll out this week to English speakers in the US, followed by Australia, Canada, the UK and German speakers in Germany. The company “is working on support for additional languages”, the news service adds. Google Assistant had previously only been available on Google’s own Pixel brand phones.

    Amazon and Google to add phone calls for virtual assistants?

    February 17th, 2017

    Consumers with Amazon Echo or Google Home could use the virtual assistant devices to make or receive phone calls later this year, the Wall Street Journal reports. Despite security concerns, sources told the publication that turning the assistants into home phones was the “logical next step for the artificial intelligence-powered speakers”.

    Galaxy S8 to get iris scanner for payments authentication?

    January 27th, 2017

    Samsung’s upcoming flagship smartphone will come with an iris scanner to allow owners to unlock their devices and authenticate purchases with their eyes, according to The Guardian. The technology was first made available on the company’s Galaxy Note 7 device unveiled in August 2016. “The Galaxy S8 will also come with an artificial intelligence assistant, which can perform tasks such as object recognition,” the publication reports.

    One in 10 UK consumers have used mobile payments, survey reveals

    January 16th, 2017

    More than one in 10 (11%) of UK consumers have made an in-store mobile payment and do so occasionally, with 2% doing so “wherever possible”, research from price comparison service uSwitch reveals. 6% of Britons… More

    Samsung Pay to get AI assistant?

    January 12th, 2017

    Samsung is to add a virtual assistant called Bixby to Samsung Pay, a Samsung Pay Beta page seen by Galaxy Club reveals. “It’s unclear how exactly it’ll work, but we’re hoping you’ll be able to say something along the lines of, ‘Bixby, send $30 to Carlos’,” Sammobile reports. The beta page also hints at the upcoming launch of the Samsung Pay Mini online payments app that was unveiled in May 2016.

    Domino’s offers pizza orders with Google Home

    December 20th, 2016

    Domino’s Pizza customers can now order pizza through Google Home, the voice-activated home assistant unveiled by Google in October 2016. “The customer can order their saved Easy Order or recent order,” the fast food chain says, “and can also ask Google to track their order progress with Domino’s Tracker.” The company allowed customers to speak orders into Amazon’s Echo device in February 2016 and enabled Facebook Messenger ordering in September.

    Apple patent reveals plans to add Siri to iMessage for P2P payments

    November 21st, 2016

    Apple is investigating the possibility of adding the functionality of its Siri virtual assistant to its iMessage service that would enable iPhone users to perform P2P payment transactions, a recent patent published by the US… More