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Loyalty

News about Loyalty.

Korea’s SK Planet buys US BLE offers platform Shopkick

September 29th, 2014

Mobile offers platform Shopkick, which is working with a number of high profile US retailers to roll out a network of Bluetooth Low Energy (BLE) beacons, has been acquired by SK Planet (SKP), operator of… More

China Mobile picks Gemalto for NFC ticketing in Beijing

September 25th, 2014

China Mobile, the world’s largest mobile network operator, has chosen Gemalto to supply it with NFC-enabled SIMs “to protect consumer credentials used for mobile contactless applications​, starting with mass transit services in Beijing.” The SIMs… More

Barclaycard to add wearable ticketing to bPay contactless wristband

September 23rd, 2014

Barclaycard is to extend the functionality of its bPay contactless wristband to include access control as well as payments, the card issuer has revealed, beginning with the introduction of branded bPay bands for fans of… More

Panasonic takes NFC to the air

September 18th, 2014

Panasonic Avionics is to add NFC to the in-flight entertainment (IFE) systems it supplies to airlines, providing a way for passengers and crew to make contactless payments and for passengers to access a range of… More

Macy’s unveils mobile payments and customer marketing plans

September 17th, 2014

Macy’s Inc, owner of the Macy’s and Bloomingdale’s department store chains, has unveiled plans to implement a range of new technologies designed to provide an omnichannel shopping service to its customers. The plans include Bluetooth… More

Subway to accept mobile payments in 26,000 US locations

September 17th, 2014

Subway restaurants across the US are to begin accepting NFC mobile payments on 1 October, using new POS terminals that carry branding from mobile network operator-owned commerce venture Softcard. The terminals will enable the 26,000… More

Apple to offer rewards to mobile payment users?

September 9th, 2014

Apple is to pilot a merchant partnership program that “may be related to Apple launching a loyalty/rewards program”, Bank Innovation reports, citing “multiple sources with knowledge of the program”. While retailers will be part of the program, the report adds, “it may extend to other types of companies as well” with hotel chain Intercontinental Hotels Group believed to be among those involved in talks with Apple on the plan.

23 Apple patents related to NFC and mobile payments

September 8th, 2014

Apple has been steadily building a portfolio of patents related to NFC and mobile payments over recent years, from as far back as 2009. NFC World+ has reported on these as they have been published and links are provided here to details of 23 patents covering technical innovations and use cases in payments, mobile marketing, coupon delivery, gifting, event ticketing, content sharing, travel and beyond.  More

Retailer-owned payments venture MCX unveils CurrentC brand

September 3rd, 2014

Merchant Customer Exchange (MCX), the mobile payments venture co-owned by US retail chains with collective revenues of more than US$1 trillion annually, has announced that its payments, loyalty and offers platform is to be called… More

NTT Docomo picks Gemalto for NFC

August 26th, 2014

NTT Docomo, Japan’s largest mobile phone carrier, is to use Gemalto’s Allynis trusted service management (TSM) service and its UpTeq SIMs for the rollout of its NFC platform. “The launch will deliver a rich variety of contactless services encompassing mobile payments, loyalty programs, e-ticketing and access control,” Gemalto says.

Amazon Wallet teams up with Blackhawk

August 1st, 2014

Amazon is working with prepaid specialist Blackhawk Network on its new Amazon Wallet service, which lets Android and Fire users store gift cards and loyalty cards on their mobile phone. “Blackhawk Network’s expertise in gift card management provides our customers with access to the retailers they want and the digital experience that Amazon is committed to delivering,” says Amazon Local Commerce director Charlie Kindel.

Starbucks now processes six million mobile payments a week

July 28th, 2014

Coffee chain giant Starbucks now has 12 million active users of its mobile app in the US and Canada alone. Customers make six million mobile payments a week — representing more than 15% of all… More

Hillshire sells more sausages with BLE beacons

July 28th, 2014

A national in-store mobile marketing campaign that used Bluetooth Low Energy (BLE) beacons and geofencing technology to drive sales and awareness of American Craft Link Sausages has seen a 20-fold increase in purchase intent by those… More

Jamba Juice gives away 1m NFC smoothies

July 28th, 2014

One million free juices and smoothies have been given out free of charge by Jamba Juice to Isis NFC mobile wallet users since the ‘Million Free Juice or Smoothie Giveaway’ promotion launched in October 2013. Jamba has also signed up one million members for its Insider Rewards loyalty program, developed in partnership with Spendgo. Launched five months ago, the program lets customers type their phone number into a POS terminal to “receive rewards, personalized offers and free Jamba product”.

Amazon releases mobile wallet app for Android

July 22nd, 2014

Amazon Wallet, an Android app that lets users store gift cards and loyalty cards on their mobile phone, is now available to download from Google Play and the Amazon Appstore. Amazon Wallet also ships with… More

Westpac trials HCE mobile payments in New Zealand

July 22nd, 2014

Westpac has begun a host card emulation (HCE) pilot in New Zealand, enabling customers’ credit and debit card details to be securely stored in the cloud and then used at the point of sale to… More

GSMA publishes NFC coupon and loyalty technical proposal

July 21st, 2014

The GSMA has published Mobile Commerce, NFC Coupons and Loyalty Acceptance, a technical proposal based on open standards that aims to provide “the tools, knowledge and methodology for mobile operators and the wider retail ecosystem… More

Nintendo adds NFC payments

July 21st, 2014

Nintendo Wii U users in Japan can now use the NFC interface built into their GamePad controller to purchase games with a Suica contactless payment card. The plan to offer contactless payments was detailed by Nintendo president Satoru Iwata in May this year. Gamers that use the service will receive Suica loyalty rewards at the rate of one point for every ¥200 they spend.

Four in ten mobile wallet users choose mobile as primary mode of payment

July 21st, 2014

While convincing consumers to make use of a mobile wallet remains an issue for many providers, shoppers that do convert to mobile payments make extensive use of the technology, Nielsen’s Q2 2014 Mobile Wallet Report… More

PayPal offers loyalty rewards

July 18th, 2014

PayPal has introduced a rewards program for “our most active and enthusiastic customers who use PayPal online, in store, or on mobile devices”. PayPal Select, which launched in the US this week, will give frequent users “access to our best offers from leading online retailers” and “dibs to be first in line for the amazing PayPal Customer Service team when they have questions” says PayPal’s Gary Marino.

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