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JPMorgan Chase CEO outlines mobile wallet strategy

October 20th, 2014

JPMorgan Chase plans to make its debit and credit cards available in a wide array of mobile wallets — including one of its own to be launched later this year — even if that means cutting current margins, CEO Jamie Dimon has told analysts during the bank’s third quarter earnings call. More

MasterCard backs Zwipe fingerprint payment card

October 20th, 2014

MasterCard has partnered with Zwipe, maker of a contactless payment card that includes an integrated fingerprint biometric sensor, for the commercial launch of the technology following a pilot with Norway’s Sparebanken DIN. More

US bank tests NFC Wave add-on

September 24th, 2014

“One of the largest financial institutions in North America” is conducting an NFC mobile payments pilot that uses the Wave NFC device developed by On Track Innovations (OTI) in combination with provisioning and mobile wallet technology provided by ABnote. Wave is certified by both Visa and MasterCard and has also been selected by Hong Kong’s Joint Electronic Teller Services (Jetco) for an NFC payments service it is to offer consumers via its 30 member banks.

Apple hires Visa Europe NFC lead

September 24th, 2014

Mary Carol Harris, Visa Europe’s high profile director of mobile, has joined Apple Europe to work on Apple Pay. Harris has been involved in commercializing NFC mobile payments since 2006 when she led the team that launched the O2 Wallet NFC initiative in the UK — one of the world’s first NFC pilots — and has worked on NFC for Visa Europe since 2008.

Tesco pilots QR payments

September 18th, 2014

UK-based supermarket giant Tesco is trialling a mobile payments service based on QR codes, Marketing Week reports. “The PayQwiq service is currently available at 16 of Tesco’s smaller Express stores in London, as well as at 26 of its Express, Metro and Superstore store formats in Edinburgh. It is currently only available to a small number of staff members as part of a trial, although there are plans to extend that to customers in October,” the article says.

Macy’s unveils mobile payments and customer marketing plans

September 17th, 2014

Macy’s Inc, owner of the Macy’s and Bloomingdale’s department store chains, has unveiled plans to implement a range of new technologies designed to provide an omnichannel shopping service to its customers. The plans include Bluetooth… More

Subway to accept mobile payments in 26,000 US locations

September 17th, 2014

Subway restaurants across the US are to begin accepting NFC mobile payments on 1 October, using new POS terminals that carry branding from mobile network operator-owned commerce venture Softcard. The terminals will enable the 26,000… More

Apple to offer rewards to mobile payment users?

September 9th, 2014

Apple is to pilot a merchant partnership program that “may be related to Apple launching a loyalty/rewards program”, Bank Innovation reports, citing “multiple sources with knowledge of the program”. While retailers will be part of the program, the report adds, “it may extend to other types of companies as well” with hotel chain Intercontinental Hotels Group believed to be among those involved in talks with Apple on the plan.

Retailer-owned payments venture MCX unveils CurrentC brand

September 3rd, 2014

Merchant Customer Exchange (MCX), the mobile payments venture co-owned by US retail chains with collective revenues of more than US$1 trillion annually, has announced that its payments, loyalty and offers platform is to be called… More

Aruba Airport to test biometric tokens

August 21st, 2014

Air France-KLM is to test a single biometric passenger token concept at Aruba Airport, Future Travel Experience reports. “When a passenger checks-in, their e-passport will be validated and either a photo of their face, an iris scan or their fingerprint or a combination of two or more will be collected. This information will then be used as the identifier at all other checkpoints, ranging from bag drop to boarding.”

American Express tests HCE for NFC payments

July 31st, 2014

American Express is working with Croatia’s Privredna Banka Zagreb (PBZ), part of the Italy-based Intesa Sanpaolo banking group, to pilot an NFC payments service that makes use of host card emulation (HCE) technology. The pilot… More

Vodafone Italia pilots smart shopping posters

July 29th, 2014

Vodafone Italia is working with high-end Italian food market chain Eataly on a pilot project that lets 2,500 staff tap their NFC phone or scan a QR code on a smart poster to order and pay for groceries that are then delivered to their home or office. The posters come in a range of sizes and can be applied to various surfaces, enabling them to be placed in a wide range of locations, the partners say.

Pepsi tests NFC for shopper marketing

July 29th, 2014

Pepsi has tested a new NFC shopper marketing solution developed by logistics optimisation solutions provider Rehrig Pacific that uses NFC chips and QR codes on display trays to “increase the opportunity for consumer interaction, at the point of sale, without increased merchandising or delivery costs”. The pilot at the Pepsi Bottling branch in Burnsville, Minneapolis resulted in a 48% click-through conversion rate, 2.8% engagement rate and 1.34% response rate. A full case study is available here (PDF).

Starbucks now processes six million mobile payments a week

July 28th, 2014

Coffee chain giant Starbucks now has 12 million active users of its mobile app in the US and Canada alone. Customers make six million mobile payments a week — representing more than 15% of all… More

London Underground to accept NFC payments

July 25th, 2014

Users of mobile network operator EE’s Cash on Tap NFC payments service will be able to use their mobile phone to pay for travel on the London Underground, Docklands Light Railway and London Overground services… More

Waitrose showcases QR payments

July 25th, 2014

Upmarket UK supermarket chain Waitrose has shown off a proof-of-concept mobile shopping service, based on Ensygnia’s Onescan technology, that “allows customers to complete a payment in-store using a mobile phone app, completing a purchase direct from any iPad screen in the store, without the need to head to the till point”.

Westpac trials HCE mobile payments in New Zealand

July 22nd, 2014

Westpac has begun a host card emulation (HCE) pilot in New Zealand, enabling customers’ credit and debit card details to be securely stored in the cloud and then used at the point of sale to… More

Facebook tests buy button

July 18th, 2014

Facebook is testing a ‘buy’ button which allows consumers to purchase products through the social media platform. “With this feature, people on desktop or mobile can click the ‘buy’ call-to-action button on ads and page posts to purchase a product directly from a business, without leaving Facebook,” says the social network.

Alpha Bank launches NFC in Greece

July 15th, 2014

Greece’s Alpha Bank has officially launched its Tap n Pay NFC mobile payment service. The move follows successful pilots which began in February this year. The service works with a Vodafone SIM card that stores Alpha Bank-issued Visa cards and can be used to make payments at any of the 5,500 contactless POS terminals in Greece.

Japan Airlines combines beacons and smartwatches to improve customer service at airports

July 15th, 2014

Japan Airlines staff at Tokyo’s Haneda airport are being provided with smartwatches that work in conjunction with Bluetooth Low Energy beacons, to give management a way to assign staff more efficiently and respond more swiftly to customer requests. More

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