News about Research.
August 23rd, 2016
The amount spent by Barclaycard customers using contactless technology in the UK has multiplied 2.7 times so far this year, with usage increasing 173% by value and 112% by volume, the latest Barclaycard Contactless Spending…
August 18th, 2016
More than two thirds of UK consumers (67%) who use contactless payments would prefer the function to be added to something they already own or wear, rather than purchase a brand new wearable payment device.
August 16th, 2016
More than three quarters of US retailers (76%) plan to accept Apple Pay by the end of 2017, research released by the National Retail Federation and Forrester reveals.
August 16th, 2016
A group of students from MIT Media Lab have teamed up with Microsoft Research to develop interactive and customizable on-skin electronics equipped with an NFC chip for transferring information to a mobile device. As well…
August 11th, 2016
Nearly three in ten US consumers (29%) express a willingness to use mobile wallets in the next six months, a survey by Computer Services Inc. (CSI) reveals, with 12% strongly agreeing that they plan to do so. “This willingness was even more prevalent among millennials, with 19% of consumers aged 18-34 planning to use it,” the company says. Only 7% of baby boomers (ages 55+) claimed a strong chance of doing likewise. The study was conducted by Harris Poll.
July 28th, 2016
The majority of US and UK consumers (54%) have now used a mobile wallet, research from Urban Airship reveals, with 30% of respondents using them in the past week.
July 26th, 2016
Almost two thirds of US consumers (62%) expect the country to become a cashless society in their lifetime, research released by Gallup reveals. “Solid majorities in all age groups say they can foresee a US society without cash, including 58% of those 65 and older and 63% of 18-to-29 year olds,” the firm says. “54% still say they like to have cash on them at all times. 42% say they are comfortable not having cash on them.”
July 26th, 2016
The annual use of contactless cards across the UK has risen 250%, with £1.1bn spent in March 2016 alone, research released by the British Bankers Association (BBA) reveals. “Banks issued 15m cards with contactless technology in 2015, up 54% on the year before,” the trade association says. UK consumers are now also using mobile banking apps more than 7,610 times a minute or 4bn times a year.
July 21st, 2016
There were 326.8m chip cards in the US as of the end of June 2016, exceeding the number of people who live in the country, Visa has reported. “The US added more than 100,000 chip-enabled merchant locations in June, bringing the total to 1.3m, or about 28% of the total merchant population,” the payment network says. “More than three-quarters of those chip-ready locations are small and medium-sized businesses. In June, one in four dollars spent in-store on a Visa card was spent with a chip card in a chip terminal.” The number of Visa chip payment transactions hit 483m in June.
July 20th, 2016
More than half of Irish debit and credit card owners (54%) are using contactless payments when purchasing goods and services, research released by payment technology provider BOI Payment Acceptance (BOIPA) reveals, with the average contactless payment standing at €11.33.
July 14th, 2016
More than two thirds (68%) of European consumers want to use biometrics as a method of payment authentication, research from Visa reveals, and 73% see two-factor authentication as a secure way to confirm an account holder’s identity.
July 11th, 2016
Apple Pay captures the greatest proportion of eligible users in the US with 33%, followed by Samsung Pay with 23%, research released by Auriemma Consulting Group (ACG) reveals. However, Samsung Pay users report higher satisfaction levels and fewer issues at the point of sale compared to Apple Pay users, with near equal proportions recommending both mobile payment services.
July 8th, 2016
Customers who pay using NFC mobile payments are more likely to leave a tip, according to a survey by mobile POS provider Square. 73% of customers tipped when using NFC mobile payments compared to 71% who tipped using EMV and 67% who paid using magnetic stripe cards at the point of sale.
July 6th, 2016
A 29-page white paper that explores the payment industry of Bangladesh and includes a detailed examination of its current systems, the evolution of alternative payment methods and the uptake of NFC, tokenization and EMV is now available to download from the NFC World+ Knowledge Centre.
July 5th, 2016
The total value of Bitcoin transactions is expected to exceed US$92bn this year, up from less than $27bn in 2015, Juniper Research predicts. “Transaction volumes continued to be concentrated overwhelmingly on the exchanges, with Bitcoin now trading at values almost 50% higher than at the beginning of the year,” the firm says.
July 5th, 2016
July 4th, 2016
More than 25% of US smartphone owners make use of mobile payment apps at least once a month, research from Parks Associates reveals. “More than 3m retailers combined accept Apple Pay and Android Pay, but consumers currently prefer retailer-specific apps such as the Starbucks payment app,” the firm says. “The most dominant payment app is currently PayPal, which is used by one in five smartphone owners.” Retail branded apps take second place, followed by Google Wallet/Android Pay and Apple Pay in third.
June 27th, 2016
More than two thirds of Indian millennials (67%) have purchased goods online and in-store using their mobile phone, research from ACI Worldwide reveals. “For those who shop using their mobile device, they do so more frequently — and with lower transaction values — than non-millennials,” the research firm says. “More than a third of respondents prefer alternative payments (e.g. PayPal, Alipay) for mobile-initiated purchases.”
June 27th, 2016
Amazon is to announce that it is adding “dozens of new brands” to its Dash push-button ordering devices despite “evidence that consumers are cool to them”, The Wall Street Journal reports. “Fewer than half of people who bought a Dash button since March 2015 have used it to place an actual order, estimates Slice Intelligence,” the publication says. “Those consumers who do order make a purchase roughly once every two months.” The Dash Replenishment Service was launched in January 2016.
June 23rd, 2016
Some 35% of all card-present transactions conducted globally between January and December 2015 used the EMV chip card standard, up from 32% in 2014, standards body EMVCo has revealed. The number of EMV payment cards in global circulation also increased by 1.4bn to 4.8bn over the 12-month period.