News about Research.
March 31st, 2015
Two in three Apple Pay users have encountered a problem when attempting to pay with the mobile payment service in a store, a survey from Phoenix Marketing International reveals. Most issues related to terminals not…
March 27th, 2015
22% of US mobile phone users made a mobile payment last year, up from 17% in 2013, research from the Federal Reserve Board reveals. The most common type of mobile payment was paying bills through an online system or mobile app, followed by online and in-app purchases, with in-store payments in third place, the Consumers and Mobile Financial Services 2015 (PDF) report found.
March 11th, 2015
More than 1.5bn airline boarding passes will be delivered via mobile by 2019, up from 745m this year, Juniper Research predicts. The figure will represent one in three of all passes issued.
March 5th, 2015
The number of victims of identity fraud in the US decreased 3% to 12.7 million in 2014 and total fraud losses declined to US$16 billion — a decrease of 11% from 2013 — a study from Javelin Strategy & Research has found. However, a series of high-profile card data breaches had a great impact on consumer purchasing decisions, with 28% of fraud victims saying they avoided affected merchants after the fraud, say the authors of the 2015 Identity Fraud study.
March 2nd, 2015
Active mobile money accounts worldwide grew 41% to more than 100 million in 2014, a report from the GSMA’s Mobile Money for the Unbanked programme has found. State of the Industry 2014: Mobile Financial Services for the Unbanked also reports that mobile money services are now available in 61% of developing markets — 84 out of 139 — with 255 services running in 89 countries worldwide. “Mobile is a key enabling tool for financial inclusion and over the last year we’ve seen significant growth in mobile financial services,” says GSMA chief regulatory officer Tom Phillips.
February 27th, 2015
The Bank of England is consulting external experts on research designed to help set future policy which includes considering the effects of issuing its own Bitcoin-like digital currency. The One Bank Research Agenda discussion document, which aims to transform the way research is done at the bank, explains that the rise of digital currencies “has potentially profound implications for a financial system whose payments mechanism depends on bank deposits that need to be created through credit,” and goes on to ask what the impact on existing payment and settlement systems would be should it introduce its own digital currency in future.
February 24th, 2015
An estimated 9.5m NFC-ready point-of-sale (POS) terminals were shipped worldwide in 2014, research from Berg Insight has revealed, and the company forecasts that the global installed base of NFC-ready POS terminals will grow at a…
February 23rd, 2015
NFC Technology: How Changing Consumer Preferences Create New Opportunities For Retailers, a 26-page white paper that presents the results of a Strategy Analytics and NFC Forum study into US consumer attitudes to NFC, QR codes and Bluetooth beacons in retail, is now available to download from the NFC World+ Knowledge Centre. “In five of six use cases identified, more than twice as many consumers preferred NFC to the leading alternative,” the survey found.
February 19th, 2015
About 59% of US point-of-sale (POS) terminals will be EMV-enabled by the end of this year, research by Aite Group has revealed, with NFC distribution projected to “ramp at the same rate as EMV distribution,”…
February 13th, 2015
The speed, convenience and control of NFC have made it a clear winner with the American public in a study conducted by Strategy Analytics for the NFC Forum. “Once you get the technology into the…
February 6th, 2015
Ten contactless transactions took place in the UK every second in 2014, The UK Cards Association has revealed, and total spending on contactless cards more than trebled to reach a record £2.32bn. In total, 319.2m…
February 5th, 2015
PARTNER NEWS: Fast growing mobile payments platform provider Mozido has made a US$2.5m investment in SimplyTapp, bringing the total amount raised in the host card emulation (HCE) specialist’s Series B financing round to US$10.1m. The new…
February 4th, 2015
By 2020, smart mobile devices will include embedded biometric sensors as standard, according to research conducted by Acuity Market Intelligence, creating a US$33.3bn a year market for biometric products and services. Authentication fees from 825bn…
February 3rd, 2015
More than six in ten (61%) US ATM operators expect “the vast majority” of their network will be capable of handling EMV transactions by the end of 2016, the ATM Industry Association has revealed. “As of the end of 2014, 65% of respondents report having at least one ATM capable of handling EMV transactions,” the survey found.
January 30th, 2015
Over a quarter (25.8%) of the world’s online transactions now take place on a mobile device, up from 23.3% in the third quarter of 2014 and 37% up on the 18.8% recorded in the fourth quarter of 2013, Adyen’s quarterly Mobile Payments Index has revealed. “December showed the highest proportion of mobile payments at 26.6%, followed closely by November at 26.1%,” the study found.
January 22nd, 2015
More than half of all US retailers (55%) are still not fully prepared for the migration to EMV despite the impending October deadline, a survey for ACI Worldwide has revealed. Some 14% still have work to do, 19% are not prepared and 22% are still evaluating their options. “Just 12% of retailer respondents are already compliant, while 19% are confident they will meet the October deadline,” the survey found.
January 22nd, 2015
More than 770m mobile apps that make use of biometric authentication will be downloaded annually by 2019, up from 6m this year, Juniper Research predicts. “Fingerprint authentication would account for the overwhelming majority of such apps in the medium term, driven by increasing deployment of fingerprint scanners within mid-range smartphones,” the researchers say.
January 20th, 2015
Almost one third of German consumers (31%) would use mobile payments if it meant they could do away with a purse or wallet completely, a survey by TNS Infratest for mobile payments provider Yapital has…
January 14th, 2015
In-store mobile payments will increase by more than 1,000% worldwide this year with 5% of the world’s smartphones being used to make a payment in a store at least once a month, up from under…
January 13th, 2015
More than half (53%) of US consumers think it is important for more retailers to install devices that enable them to pay with their smartphones, a Verifone survey conducted by Wakefield Research has revealed, with…