News about Research.
January 30th, 2015
Over a quarter (25.8%) of the world’s online transactions now take place on a mobile device, up from 23.3% in the third quarter of 2014 and 37% up on the 18.8% recorded in the fourth quarter of 2013, Adyen’s quarterly Mobile Payments Index has revealed. “December showed the highest proportion of mobile payments at 26.6%, followed closely by November at 26.1%,” the study found.
January 22nd, 2015
More than half of all US retailers (55%) are still not fully prepared for the migration to EMV despite the impending October deadline, a survey for ACI Worldwide has revealed. Some 14% still have work to do, 19% are not prepared and 22% are still evaluating their options. “Just 12% of retailer respondents are already compliant, while 19% are confident they will meet the October deadline,” the survey found.
January 22nd, 2015
More than 770m mobile apps that make use of biometric authentication will be downloaded annually by 2019, up from 6m this year, Juniper Research predicts. “Fingerprint authentication would account for the overwhelming majority of such apps in the medium term, driven by increasing deployment of fingerprint scanners within mid-range smartphones,” the researchers say.
January 20th, 2015
Almost one third of German consumers (31%) would use mobile payments if it meant they could do away with a purse or wallet completely, a survey by TNS Infratest for mobile payments provider Yapital has…
January 14th, 2015
In-store mobile payments will increase by more than 1,000% worldwide this year with 5% of the world’s smartphones being used to make a payment in a store at least once a month, up from under…
January 13th, 2015
More than half (53%) of US consumers think it is important for more retailers to install devices that enable them to pay with their smartphones, a Verifone survey conducted by Wakefield Research has revealed, with…
January 5th, 2015
Apple Pay accounted for 1% of all US digital spend in November 2014 just a month after its launch, research from ITG has revealed. The top five Apple Pay retailers included Whole Foods Market with 20% of all transactions made using Apple Pay, Walgreens (19%), McDonald’s (11%), Panera Bread (6%) and Subway (3%).
December 17th, 2014
Three in four online buyers (76%) are dissatisfied with the strength of credit card and personal information security among retailers with some 72% of respondents saying they trust their own bank the most with credit card data and personally identifiable information, US research from Bizrate Insights reveals. 48% trust PayPal with their payment and personal information, 45% trust Amazon, 21% trust Apple, 12% trust American Express, 18% trust eBay, 12% trust Google and 12% trust none of the above.
December 15th, 2014
Almost one in two (47%) UK consumers are interested in mobile payments, research from Oxygen8 has found, with 11% saying they would like to use their mobile phone only, replacing the use of credit and debit cards altogether. 25% of respondents have purchased an item on eBay using their mobile device, 14% have paid bills, 10% have purchased clothes via an app and 9% have bought groceries via an app, the survey found.
December 8th, 2014
Almost a quarter (24%) of US smartphone owners have now used one or more mobile payment apps, research from PunchTab has found. Starbucks tops the popularity list with 40% of respondents citing it as their most-used mobile payment app. More than half (55%) of millennials say they would like a single mobile payment app that can be used across multiple stores and offers loyalty programs, the research also found.
December 4th, 2014
Apple Pay is yet to gain widespread adoption among iPhone 6 owners due to poor awareness of which stores accept the NFC payments technology and a lack of understanding of how the service works, a survey conducted by InfoScout has found. Those who have used it, however, compare it highly favourably to using a traditional plastic card.
December 2nd, 2014
More than half of UK consumers (54%) say that they often or always use digital wallets to pay for goods online, according to research from online payments service Skrill, and 17% of 18-24 year olds are also paying for goods and services in-store with a mobile device. The company defines a digital wallet as a “payment method that enables people to make online transactions conveniently and securely via their mobile, tablet, laptop or PC.”
November 28th, 2014
Almost one fifth (17%) of French consumers have now made a mobile payment, with 25% of 16-34 year olds claiming to have done so compared with 13% of 35-75 year olds, research released by telecoms company Prixtel has revealed. Mobile purchase frequency remains low among these buyers, however, with 97% making a purchase with their mobile device less than twice a month.
November 21st, 2014
Nearly one in three (30%) US smartphone owners say they plan to use mobile payment offerings such as Apple Pay or Google Wallet for shopping in stores this holiday season, Bluetooth ‘connected card’ maker Stratos’ 2014 Holiday Mobile Payments Survey has found. 17% said they would spend more because of these new payment options and 5% said they felt “more comfortable” paying with their device than using traditional payment cards.
November 21st, 2014
Among US and UK consumers who have not yet used a mobile wallet, 18-34 year olds are the most enthusiastic when asked about the potential benefits, research from JWT Intelligence has found. “These consumers are more interested than others in using a phone to pay if it makes transactions faster, makes splitting bills easier, can replace cash in low-denomination payments and helps keep track of purchases,” the company reveals.
November 20th, 2014
Almost seven in ten Canadian smartphone owners (68%) are aware of NFC or QR codes and 65% are likely to make NFC or QR payments over the next six months, research by Visa Canada has revealed. “Canada is a world leader in mobile NFC and QR payments,” says Visa’s Derek Colfer. “It is very encouraging to see solid awareness of NFC payments as well as that upwards of 26% of Canadians are beginning to use their mobile device for online ecommerce payments.”
November 18th, 2014
Mobile in-store marketing solution provider inMarket’s iBeacon platform now reaches 31.5m monthly active consumers, the equivalent of 18% of all US mobile users, according to research conducted by Comscore. “Our beacon program works because we reach shoppers in stores via the shopping apps they already use and love,” says CEO Todd Dipaola. “Ultimately, success in beacons comes down to scale, context, and user experience.”
November 17th, 2014
Two out of three Americans would consider making mobile or contactless payments more often if they were proven to be secure, a survey of 1,000 US consumers conducted by Kelton Research for Gemalto has found. Currently, however, 69% are concerned about mobile payments security and 62% are worried about the security of contactless payments.
November 5th, 2014
Just 4% of independent business owners in the US are aware they have a contactless POS terminal and 14% are not sure, Newtek Business Services’ latest SBA Market Sentiment Survey has revealed — and only 7% say they plan to upgrade so they can make contactless NFC payments like Apple Pay available to their customers, while 93% say they have no plans to do so.
November 3rd, 2014
Toronto-based in-store marketing specialist Aislelabs has published an online comparison examining Bluetooth Low Energy (BLE) beacon hardware from 16 different vendors including Estimote, Kontakt and Gimbal. “Over the past three months, we have stress tested the beacons under many conditions, examining every aspect of them,” the company says. “This is the first and most comprehensive report of its kind.”