News about Research.
October 12th, 2016
Some 54% of European consumers are using a mobile device to make payments for a range of activities in-store, in-app and online, compared to 18% at this time last year, Visa’s 2016 Digital Payments Study…
October 7th, 2016
Only one in ten iPhone owners have used Apple Pay and, among those who haven’t done so, 63% said it’s because their preferred merchants don’t support it as a payment option, research from Parks Associates reveals. “Only 19% of US smartphone owners and 15% of smartwatch owners have used a mobile payment app,” the firm adds.
September 21st, 2016
Cash purchases will make up only 10% of money spent in Canada by 2030, claims research released by Moneris. Compared to 35% of overall transactions in 2014, the 70% decline in cash usage will see…
September 19th, 2016
More than three in five European consumers (62%) believe using biometric forms of payment authentication will be faster and easier than passwords and PINs, research by Visa reveals, with 42% believing that the procedure could completely…
September 8th, 2016
The total number of global card purchases increased by 15% in 2015 to 270bn, almost double the 8% rise in card numbers, RBR’s Global Payment Cards Data and Forecasts to 2021 reveals. “The number of card payments worldwide is projected to rise by 55% between 2015 and 2021 to reach 417bn. This compares to growth of 28% in card numbers over the same period,” the firm says. “The research indicates that consumers around the world are increasingly turning to cards to make purchases.”
September 7th, 2016
UK consumers collectively save an average of 34 years of time every month by paying with contactless cards, research from Card Cutters reveals. “It takes the average person less than five seconds to transact when using a contactless payment card, with this timespan doubling for payments using a chip and PIN card,” the company says. “Women pay quicker using contactless than men (71% versus 65% taking under five seconds), while 53% of those using chip and PIN cards take longer than 10 seconds to pay.”
September 5th, 2016
Nearly nine in ten US consumers with Apple Pay compatible devices (89%) are now aware of the mobile payment service, research released by First Annapolis Consulting reveals. 64% of those owning Android Pay compatible devices…
August 23rd, 2016
The amount spent by Barclaycard customers using contactless technology in the UK has multiplied 2.7 times so far this year, with usage increasing 173% by value and 112% by volume, the latest Barclaycard Contactless Spending…
August 18th, 2016
More than two thirds of UK consumers (67%) who use contactless payments would prefer the function to be added to something they already own or wear, rather than purchase a brand new wearable payment device.
August 16th, 2016
More than three quarters of US retailers (76%) plan to accept Apple Pay by the end of 2017, research released by the National Retail Federation and Forrester reveals.
August 16th, 2016
A group of students from MIT Media Lab have teamed up with Microsoft Research to develop interactive and customizable on-skin electronics equipped with an NFC chip for transferring information to a mobile device. As well…
August 11th, 2016
Nearly three in ten US consumers (29%) express a willingness to use mobile wallets in the next six months, a survey by Computer Services Inc. (CSI) reveals, with 12% strongly agreeing that they plan to do so. “This willingness was even more prevalent among millennials, with 19% of consumers aged 18-34 planning to use it,” the company says. Only 7% of baby boomers (ages 55+) claimed a strong chance of doing likewise. The study was conducted by Harris Poll.
July 28th, 2016
The majority of US and UK consumers (54%) have now used a mobile wallet, research from Urban Airship reveals, with 30% of respondents using them in the past week.
July 26th, 2016
Almost two thirds of US consumers (62%) expect the country to become a cashless society in their lifetime, research released by Gallup reveals. “Solid majorities in all age groups say they can foresee a US society without cash, including 58% of those 65 and older and 63% of 18-to-29 year olds,” the firm says. “54% still say they like to have cash on them at all times. 42% say they are comfortable not having cash on them.”
July 26th, 2016
The annual use of contactless cards across the UK has risen 250%, with £1.1bn spent in March 2016 alone, research released by the British Bankers Association (BBA) reveals. “Banks issued 15m cards with contactless technology in 2015, up 54% on the year before,” the trade association says. UK consumers are now also using mobile banking apps more than 7,610 times a minute or 4bn times a year.
July 21st, 2016
There were 326.8m chip cards in the US as of the end of June 2016, exceeding the number of people who live in the country, Visa has reported. “The US added more than 100,000 chip-enabled merchant locations in June, bringing the total to 1.3m, or about 28% of the total merchant population,” the payment network says. “More than three-quarters of those chip-ready locations are small and medium-sized businesses. In June, one in four dollars spent in-store on a Visa card was spent with a chip card in a chip terminal.” The number of Visa chip payment transactions hit 483m in June.
July 20th, 2016
More than half of Irish debit and credit card owners (54%) are using contactless payments when purchasing goods and services, research released by payment technology provider BOI Payment Acceptance (BOIPA) reveals, with the average contactless payment standing at €11.33.
July 14th, 2016
More than two thirds (68%) of European consumers want to use biometrics as a method of payment authentication, research from Visa reveals, and 73% see two-factor authentication as a secure way to confirm an account holder’s identity.
July 11th, 2016
Apple Pay captures the greatest proportion of eligible users in the US with 33%, followed by Samsung Pay with 23%, research released by Auriemma Consulting Group (ACG) reveals. However, Samsung Pay users report higher satisfaction levels and fewer issues at the point of sale compared to Apple Pay users, with near equal proportions recommending both mobile payment services.
July 8th, 2016
Customers who pay using NFC mobile payments are more likely to leave a tip, according to a survey by mobile POS provider Square. 73% of customers tipped when using NFC mobile payments compared to 71% who tipped using EMV and 67% who paid using magnetic stripe cards at the point of sale.