News about Research.
May 29th, 2015
The number of UK contactless transactions has risen by nearly 50% in the last six months from 16.33m in November 2014 to 24.4m in April this year, representing an increase of 964% in the last two…
May 22nd, 2015
More than one in four UK consumers are more likely to shop somewhere if it offers a greater range of — and more innovative — payment methods, a survey conducted for Sage Pay has revealed….
May 22nd, 2015
Nearly half (46%) of US iPhone 6 owners have now successfully used Apple Pay, up from 42% two months ago, and 63% of those are using the mobile payments service on a weekly basis, the…
May 20th, 2015
More than four million customers have now signed up for Visa Checkout since its launch in July last year, and more than 125,000 merchants are now accepting the online checkout service along with 260 financial…
May 19th, 2015
Some 41% of US millennials aged between 18 and 34 are now using mobile payments, compared to 18% of 35- to 44-year-olds, 14% of 45- to 54-year-olds, 10% of 55- to 64-year-olds and 8% of those aged over 65, research from POS supplier Harbortouch has revealed. One in four of the 1,000 respondents surveyed also believes the restaurant industry is the most likely to widely adopt mobile payments in the near future.
May 15th, 2015
The number of contactless transactions in the UK has risen 150% in the last six months, with the average transaction now valued at £7.24, payments processor Worldpay has revealed. Credit and debit card transaction volumes are also on the rise across the country, with card payments up 9.3% in London, followed by Leeds (8.9%), Reading (8%), Southampton (7.9%), and Liverpool (7.7%).
May 13th, 2015
Two thirds of Australians are now aware they own a contactless payment card and 53% have made a contactless transaction, research released by RFi Group has revealed, taking the country to the top of a leaderboard…
May 11th, 2015
Mobile proximity payments — those made by consumers at the physical point of sale using a mobile device — in the US will total US$54bn by 2019, Javelin Strategy and Research has projected. Today, mobile proximity payments make up 1% of all retail transactions says Javelin, with almost one in six iOS smartphone owners making a proximity purchase within a 30 day period, nearly double the rate of Android smartphone owners.
May 1st, 2015
EMV payments on plastic cards won’t achieve broad adoption in the US until 2020, Forrester Research predicts, due to the rise of “more secure” mobile and contactless payment alternatives. “Forrester expects that more secure, encrypted and tokenized transactions on digital wallets, mobile device-based NFC virtual cards and EMV contactless payments will prove strong competitors to plastic EMV chip and signature and chip and PIN payments in the US,” the company says.
April 24th, 2015
Some 100m Apple Pay-capable smartphones will be available in the US in 2020, up from 53m this year, according to Mercator Advisory Group. The company is also forecasting that the future of the mobile payment service…
April 22nd, 2015
Apple Pay has become the top choice of services among US consumers planning on using mobile payments in the next 90 days, a survey conducted by 451 Research has found — and consumers increasingly think mobile payments are more secure than credit cards.
April 17th, 2015
More than one in two digital tickets will be bought using a mobile handset by 2019, Juniper Research has forecast. Global ticket purchases via mobile and desktop devices, including smartphones, tablets and PCs, will reach 32bn in the same period, up from an estimated 16.2bn this year. Findings also reveal that one in three airline boarding passes will be issued via mobile devices by the same year.
April 14th, 2015
A total of 4.7bn SIMs were shipped in 2014 by members of the SIMalliance, an organisation that represents suppliers responsible for 86% of the global SIM market, including 132m NFC SIMs, up 69% on 2013 and taking the total number of NFC SIMs shipped by alliance members over the past four years to 256m.
April 10th, 2015
Some 185m Europeans will use a mobile payment app this year, up 51% on 2014, a survey of 14,000 consumers for ING has revealed, and respondents say they are far more likely to use apps…
March 31st, 2015
Two in three Apple Pay users have encountered a problem when attempting to pay with the mobile payment service in a store, a survey from Phoenix Marketing International reveals. Most issues related to terminals not…
March 27th, 2015
22% of US mobile phone users made a mobile payment last year, up from 17% in 2013, research from the Federal Reserve Board reveals. The most common type of mobile payment was paying bills through an online system or mobile app, followed by online and in-app purchases, with in-store payments in third place, the Consumers and Mobile Financial Services 2015 (PDF) report found.
March 11th, 2015
More than 1.5bn airline boarding passes will be delivered via mobile by 2019, up from 745m this year, Juniper Research predicts. The figure will represent one in three of all passes issued.
March 5th, 2015
The number of victims of identity fraud in the US decreased 3% to 12.7 million in 2014 and total fraud losses declined to US$16 billion — a decrease of 11% from 2013 — a study from Javelin Strategy & Research has found. However, a series of high-profile card data breaches had a great impact on consumer purchasing decisions, with 28% of fraud victims saying they avoided affected merchants after the fraud, say the authors of the 2015 Identity Fraud study.
March 2nd, 2015
Active mobile money accounts worldwide grew 41% to more than 100 million in 2014, a report from the GSMA’s Mobile Money for the Unbanked programme has found. State of the Industry 2014: Mobile Financial Services for the Unbanked also reports that mobile money services are now available in 61% of developing markets — 84 out of 139 — with 255 services running in 89 countries worldwide. “Mobile is a key enabling tool for financial inclusion and over the last year we’ve seen significant growth in mobile financial services,” says GSMA chief regulatory officer Tom Phillips.
February 27th, 2015
The Bank of England is consulting external experts on research designed to help set future policy which includes considering the effects of issuing its own Bitcoin-like digital currency. The One Bank Research Agenda discussion document, which aims to transform the way research is done at the bank, explains that the rise of digital currencies “has potentially profound implications for a financial system whose payments mechanism depends on bank deposits that need to be created through credit,” and goes on to ask what the impact on existing payment and settlement systems would be should it introduce its own digital currency in future.