Disconnected experiences put customer loyalty at risk

Disconnected experiences put customer loyalty at risk — MuleSoft — “Nearly half of UK consumers (48 per cent) would be happy for banks to share their banking transaction history with a trusted third-party if it gave them a more personalised banking experience… Nearly a third (30 per cent) of UK respondents would consider using Amazon, Google, Facebook or Apple for banking services if it was offered, rather than using their standard bank.”


What's New in Payments

Contactless retail payments to exceed $1 trillion in transaction value by 2019

Contactless retail payments to exceed $1 trillion in transaction value by 2019 — Juniper Research — “The global value of contactless transactions made via payment cards, mobile and wearables will reach $1.3 trillion by 2019, more than doubling from an estimated $590 billion in 2017 … contactless card levels will continue to dominate transaction values, accounting for 80% of total contactless transactions in 2019.”



What's New in Payments

Apple Pay sees double-digit growth, ties with PayPal

Apple Pay sees double-digit growth, ties with PayPal — Branding Brand — “New shopping data from Branding Brand shows in-app purchases with Apple Pay increased 17% from March 2017 to April 2017… When asked to rank their favorite in-app payment systems, PayPal and Apple Pay tied for first place. Overall, 70% of Apple Pay users want more retailers to offer the service.”





What's New in Payments

Thailand to get standardised QR code payments in move towards cashless society

Bank of Thailand

Mastercard, Visa and UnionPay International have introduced a standardised QR code platform for payments in Thailand that will let consumers make a transaction with their mobile device at any supporting location. The service has been designed to support the Bank of Thailand’s cashless agenda which aims to “drive innovation, interoperability and security in payments” across the country. More










What's New in Payments

WeChat Pay and offline mobile payments see “incredibly high” uptake in China

Tencent China survey

Nine in ten Chinese mobile internet users (92%) choose mobile payment apps such as WeChat Pay as their primary offline payment method today, research released by Tencent Online Media Group’s newly launched research project China Tech Insights reveals, while “smartphone built-in payment tools” such as Apple Pay are currently used by approximately 12%. More



What's New in Payments

More than 150m people to use Apple Pay, Samsung Pay and Android Pay by end of 2017

Juniper OEM Pay forecast

The number of consumers using OEM Pays — mobile payment services delivered by handset manufacturers — such as Apple Pay, Samsung Pay and Android Pay will exceed 100m for the first time during the first half of 2017 and is expected to surpass 150m by the end of the year, Juniper Research reveals, while host card emulation (HCE) adoption is set to rise five-fold over the next four years. More


What's New in Payments

Low uptake of SIM-based mobile payments leads to decrease in NFC SIM shipments in 2016

SIMalliance

The global number of NFC SIM card shipments decreased in 2016 due in part to a “lower than anticipated” consumer uptake of SIM-based mobile payments and the impact of the closure of the Softcard mobile wallet in the US, the SIMalliance has revealed, despite reporting growth in NFC SIM shipments in key countries across Europe and the CIS regions, highlighting the demand in specific markets. More