News about Survey.
June 27th, 2016
More than two thirds of Indian millennials (67%) have purchased goods online and in-store using their mobile phone, research from ACI Worldwide reveals. “For those who shop using their mobile device, they do so more frequently — and with lower transaction values — than non-millennials,” the research firm says. “More than a third of respondents prefer alternative payments (e.g. PayPal, Alipay) for mobile-initiated purchases.”
June 22nd, 2016
Two out of five US consumers (40%) have or would use in-store mobile payments, up from 34% in 2015, research from Bank of America reveals. “The majority (57%) of consumers would consider or are already using a P2P money transfer service from their bank,” the bank adds. “Nearly two in three (62%) respondents use mobile or online as their preferred method of banking. More than half (54%) of consumers also say they are active users of a mobile banking app, up from 48% last year.”
June 21st, 2016
More than two thirds of UK consumers (68%) believe that cashless technologies will completely replace physical money by 2036, research released by the Mayor of London’s promotional company London & Partners reveals. The figure is higher in London, where three quarters of people believe cash will disappear within 20 years. The research is based on 2,000 respondents and has been released to coincide with London Technology Week, hosted by London & Partners and MasterCard.
June 14th, 2016
Android Pay tops the list of the most popular mobile payment services used by US consumers with 19% saying they have made an in-store payment via the service, research from Walker Sands reveals.
May 31st, 2016
More than a quarter of US consumers (27%) with an eligible smartphone have used Apple Pay, Android Pay or Samsung Pay, according to research released by Auriemma Consulting Group (ACG). 39% say they would use mobile…
May 27th, 2016
One in four British consumers intend to use their mobile phone to make NFC-based mobile payments in the next 12 months, according to research from MasterCard. One in 20 are already making NFC mobile payments once…
May 26th, 2016
More than half of US and UK consumers (52%) prefer to log in to online accounts using “modern authentication methods”, research from Gigya reveals, including 29% who favour two-factor authentication and 20% who prefer biometric authentication.
May 24th, 2016
Half of US adults now use mobile banking, with the number of users increasing by 29m since last year, research released by Javelin reveals. “This dramatic shift in consumers’ channel preferences puts pressure on financial institutions to innovate in the space to meet increased demand for mobile functionality,” the firm says.
May 4th, 2016
Nearly a third of European consumers (32%) have now made an in-store mobile payment, research by Fujitsu shows, while 22% have adopted wearable technologies. 44% still use cash every day, 37% would consider leaving their current bank or insurer if they don’t offer up-to-date technology, 47% would let banks or insurers use their data to recommend relevant products and services and 44% want their data used to keep them informed of their spending habits.
May 4th, 2016
More than 60 contactless transactions took place every second across the UK during the month of February, The UK Cards Association reveals. In total, there were 159.1m contactless transactions, with the average payment sitting at £8.28. “With more than 60 transactions taking place a second, it is clear contactless card payments are becoming ever more popular,” says the organisation’s head of policy Richard Koch.
April 27th, 2016
Almost a quarter of UK adults (24%) have used their mobile phone to make an in-store mobile payment and 12% do so on a regular basis, the Prepaid International Forum (PIF) reports. 49% of 18…
April 26th, 2016
Almost three quarters of UK consumers (73%) do not expect to be using cash in five years’ time in light of the rise of contactless payments and mobile wallets, research released by digital media agency Starcom reveals, and a third believe cash will be extinct within the next 15 years.
April 26th, 2016
Nearly three quarters of European retailers and financial institutions (71%) plan to increase their spending on payments technology in the next 18 to 24 months due to increasing competition and a feeling of being “under siege”, research from ACI Worldwide and Ovum shows. “Banks are seen as the primary provider of payment services by European retailers,” says ACI Worldwide. “87% want to work directly with banks.”
April 25th, 2016
More than four in ten mobile users in the UK (42%) feel that NFC mobile payments are not secure, research from Ofcom reveals. “Mobile users are more likely to say that this activity is not at all secure (24%) than say it is completely secure (10%) — around one in five are unsure,” the communications regulator says. The findings also show that 15% of the 1,841 respondents have used their phone to make a contactless payment.
April 19th, 2016
UK retailer The Co-Op has predicted that 65% of all transactions at its supermarkets and convenience stores will be made using mobile phones by 2025. The forecast follows research released by the company which shows that almost 11m contactless transactions now take place at its 2,800 locations every month.
April 12th, 2016
Nearly nine in ten US merchants using ShopKeep technology (87%) have seen little-to-no adoption of mobile payments at their business in the past six months, research released by the POS system provider reveals. “Despite these findings, 59% of small businesses still predict that, in the next two years, 50% of consumers will be using mobile payments such as Apple Pay as their primary payment method,” ShopKeep adds.
April 12th, 2016
Nearly two thirds of Americans with an Apple Watch (61%) use the device to make payments with Apple Pay, research from Fluent reveals. “With 61% saying they have made a purchase using their watches, there is room for improvement but that’s a healthy number of users right out of the gate and should only grow with future releases,” the firm’s Jordan Cohen writes in a blog post.
April 11th, 2016
Nearly one third (31%) of UK consumer never pay by contactless because “they don’t trust it”, research from Future Thinking reveals. 35% of men never make contactless payments due to lack of trust, compared to 29% of women, while 22% of under 35s never pay by contactless, compared to 43% of over 55s. 14% don’t know if their cards are contactless and 27% think £30 should be the maximum amount for a contactless payment. Only 9% of the 2,315 respondents said they pay with contactless and hope the limit rises.
March 31st, 2016
Nearly a quarter of US adults with a mobile phone (24%) and 28% of those with a smartphone made a mobile payment in the 12 months prior to November 2015, a survey by the Federal Reserve reveals. “For smartphone owners who reported making payments with their phones, the most common types of mobile payments were paying bills, purchasing a physical item or digital content remotely and paying for something in a store,” the organisation says.
March 29th, 2016
More than one third of Americans (36%) don’t feel a need for mobile payment apps, compared to 12% of Mexicans and 13% of Chileans, according to mobile banking service Fintonic. 23% of Americans don’t trust the technology, compared to 4% of Mexicans and 6% of Chileans. “Latin American countries such as Chile and Mexico are much more willing to embrace technological advancements in banking like mobile wallets,” the company says.