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US consumers trust banks most with card data

December 17th, 2014

Three in four online buyers (76%) are dissatisfied with the strength of credit card and personal information security among retailers with some 72% of respondents saying they trust their own bank the most with credit card data and personally identifiable information, US research from Bizrate Insights reveals. 48% trust PayPal with their payment and personal information, 45% trust Amazon, 21% trust Apple, 12% trust American Express, 18% trust eBay, 12% trust Google and 12% trust none of the above.

Half of Brits interested in mobile payments

December 15th, 2014

Almost one in two (47%) UK consumers are interested in mobile payments, research from Oxygen8 has found, with 11% saying they would like to use their mobile phone only, replacing the use of credit and debit cards altogether. 25% of respondents have purchased an item on eBay using their mobile device, 14% have paid bills, 10% have purchased clothes via an app and 9% have bought groceries via an app, the survey found.

US online buyers warm to mobile payments

December 9th, 2014

Two fifths (40%) of US online buyers like the idea of making a mobile payment instead of carrying around a wallet with 76% saying they are dissatisfied with the strength of credit card security among retailers, a survey conducted by Bizrate Insights has found. 19% of respondents also said they were interested in using Apple Pay.

One in four US smartphone owners have paid by mobile

December 8th, 2014

Almost a quarter (24%) of US smartphone owners have now used one or more mobile payment apps, research from PunchTab has found. Starbucks tops the popularity list with 40% of respondents citing it as their most-used mobile payment app. More than half (55%) of millennials say they would like a single mobile payment app that can be used across multiple stores and offers loyalty programs, the research also found.

One in ten US iPhone 6 owners have now used Apple Pay

December 4th, 2014

Apple Pay is yet to gain widespread adoption among iPhone 6 owners due to poor awareness of which stores accept the NFC payments technology and a lack of understanding of how the service works, a survey conducted by InfoScout has found. Those who have used it, however, compare it highly favourably to using a traditional plastic card.  More

Payments security survey finds NFC and HCE are now top priorities

December 4th, 2014

Seven in ten (71%) US IT operations, security, and electronic deployment professionals consider NFC to be essential or very important to their organization’s security, a survey by Ponemon Institute for HP Atalla has found, with… More

Half of UK consumers use digital wallets

December 2nd, 2014

More than half of UK consumers (54%) say that they often or always use digital wallets to pay for goods online, according to research from online payments service Skrill, and 17% of 18-24 year olds are also paying for goods and services in-store with a mobile device. The company defines a digital wallet as a “payment method that enables people to make online transactions conveniently and securely via their mobile, tablet, laptop or PC.”

17% of French consumers make mobile payments

November 28th, 2014

Almost one fifth (17%) of French consumers have now made a mobile payment, with 25% of 16-34 year olds claiming to have done so compared with 13% of 35-75 year olds, research released by telecoms company Prixtel has revealed. Mobile purchase frequency remains low among these buyers, however, with 97% making a purchase with their mobile device less than twice a month.

Swirl reports positive consumer feedback on in-store beacon offers

November 27th, 2014

Six in ten (60%) shoppers who receive a beacon-triggered message while shopping in a store open and engage with the content and 30% redeem beacon-triggered offers at the point of sale, analysis by Bluetooth beacon… More

30% of US smartphone owners to use mobile payments this holiday season

November 21st, 2014

Nearly one in three (30%) US smartphone owners say they plan to use mobile payment offerings such as Apple Pay or Google Wallet for shopping in stores this holiday season, Bluetooth ‘connected card’ maker Stratos’ 2014 Holiday Mobile Payments Survey has found. 17% said they would spend more because of these new payment options and 5% said they felt “more comfortable” paying with their device than using traditional payment cards.

Millennials more open to mobile payments

November 21st, 2014

Among US and UK consumers who have not yet used a mobile wallet, 18-34 year olds are the most enthusiastic when asked about the potential benefits, research from JWT Intelligence has found. “These consumers are more interested than others in using a phone to pay if it makes transactions faster, makes splitting bills easier, can replace cash in low-denomination payments and helps keep track of purchases,” the company reveals.

65% of Canadians plan to make mobile payments

November 20th, 2014

Almost seven in ten Canadian smartphone owners (68%) are aware of NFC or QR codes and 65% are likely to make NFC or QR payments over the next six months, research by Visa Canada has revealed. “Canada is a world leader in mobile NFC and QR payments,” says Visa’s Derek Colfer. “It is very encouraging to see solid awareness of NFC payments as well as that upwards of 26% of Canadians are beginning to use their mobile device for online ecommerce payments.”

White paper quantifies consumer attitudes to wearable payments

November 19th, 2014

A white paper examining the attitudes of consumers to using smartwatches and other wearables for payments, ticketing and other applications is now available to download from the NFC World+ Knowledge Centre. Wearables: Geek Chic or… More

Survey: Contactless adoption requires security proof

November 17th, 2014

Two out of three Americans would consider making mobile or contactless payments more often if they were proven to be secure, a survey of 1,000 US consumers conducted by Kelton Research for Gemalto has found. Currently, however, 69% are concerned about mobile payments security and 62% are worried about the security of contactless payments.

Small US businesses have no POS upgrade plans

November 5th, 2014

Just 4% of independent business owners in the US are aware they have a contactless POS terminal and 14% are not sure, Newtek Business Services’ latest SBA Market Sentiment Survey has revealed — and only 7% say they plan to upgrade so they can make contactless NFC payments like Apple Pay available to their customers, while 93% say they have no plans to do so.

40% of North Americans use mobile payments

November 3rd, 2014

40% of US and Canadian consumers have now used their smartphone to make a payment at a merchant location, up from 16% two years ago, according to Accenture’s 2014 North America Consumer Payments Survey. Millennials (52%) and high-income consumers (55%) are the most “avid adopters” of mobile payments, research based on responses from 4,000 consumers revealed.

Survey finds US consumers willing to switch platforms to get Apple Pay

October 27th, 2014

Almost half (45%) of US smartphone owners with non-iOS devices would be willing to switch to an iOS device in order to gain access to Apple Pay, a study from market research firm Lab42 has… More

23% of Canadians have made a mobile payment

October 21st, 2014

Almost a quarter of Canadians (23%) have now made a mobile payment in-store with nearly a third (29%) having used their device to make an online purchase, new research from PayPal Canada has found. Nearly half (45%) of the respondents also agreed that Canadians are ready to embrace emerging methods of payments such as conducting a mobile payment via a wearable device.

Hilton to let guests unlock their doors with smartphones

July 31st, 2014

Hotel chain Hilton Worldwide has announced a plan to enable guests to use their smartphones as keys at the majority of its properties around the world. “We are developing proprietary technology that is safe and… More

Four in ten mobile wallet users choose mobile as primary mode of payment

July 21st, 2014

While convincing consumers to make use of a mobile wallet remains an issue for many providers, shoppers that do convert to mobile payments make extensive use of the technology, Nielsen’s Q2 2014 Mobile Wallet Report… More

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