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“Highly interested” Canadians ready for mobile payments

July 3rd, 2015

Some 14% of Canadian consumers say they are highly interested in making in-store mobile payments and 11% are also interested in using a wearable device such as a smartwatch to do so, research from payment… More

38% of Americans back biometrics

July 3rd, 2015

More than a third (38%) of Americans believe biometrics will increase their smartphone security, while 25% are skeptical and 37% don’t know, research from Unisys Security Insights finds. “Apprehension seems to be consistent across all demographic subgroups,” it says. “Awareness about benefits of biometrics as a security measure seems to be low among consumers, and organisations need to educate them to improve adoption.”

25% of British consumers fear mobile payments will make them spend more

July 1st, 2015

A quarter of UK consumers fear that using mobile payment services over cards and cash will see them spend more and make more impulse purchases, research from price comparison service uSwitch has revealed. As a… More

One in five Australians make in-store mobile payments

June 26th, 2015

Three in ten Australians plan to use their smartphone for all their digital money and financial needs by 2017 and one in five (17%) are already using their smartphones to make in-store payments, research from lender Fair Go Finance reveals. “50% would like to use biometrics instead of PIN codes by 2020,” the survey finds. “One in ten said they would use Facebook to transfer money to friends and family.”

Almost one in six US consumers are using mobile wallets

June 17th, 2015

Almost one in six US consumers (15%) have used a mobile wallet in the past six months, up from 9% in the same period in 2013, and an additional 22% are likely to adopt mobile… More

Mobile payments mainstream by 2020

June 11th, 2015

Nearly a third (31%) of global payment and banking experts believe mobile payments will go mainstream in their region in the next five years, and 41% believe mass NFC and contactless adoption will occur within the same period, research from retail banking provider Compass Plus has found. However, the findings come despite previous results indicating the technologies should already be mainstream.

One in five Europeans expect to make daily mobile payments by 2020

June 4th, 2015

One in five Europeans expects to use their mobile phone to make payments on a daily basis by 2020, growing from the one in ten who do so already today, research from Visa Europe has… More

Kantar: 13% of US iPhone 6 owners have used Apple Pay

June 4th, 2015

Some 13% of iPhone 6 and 6 Plus owners in the US have used Apple Pay and 11% are planning to do so, a survey conducted by Kantar Worldpanel has revealed. Only 2% choose not… More

Four in ten UK smartphone owners willing to make NFC mobile payments

June 4th, 2015

Almost two fifths (38%) of UK smartphone owners are willing to make NFC mobile payments, research carried out by YouGov on behalf of business process management company Firstsource Solutions has revealed. More than half (55%) of… More

Four in ten UK consumers willing to switch banks for mobile payments

May 22nd, 2015

Some 44% of UK consumers are prepared to switch bank accounts to access mobile payments if their current bank is unable or has no plans to offer the service, while a third (33%) of these consumers… More

Nearly half of iPhone 6 owners successfully using Apple Pay

May 22nd, 2015

Nearly half (46%) of US iPhone 6 owners have now successfully used Apple Pay, up from 42% two months ago, and 63% of those are using the mobile payments service on a weekly basis, the… More

84% of banks and retailers plan to invest in mobile payment technology

May 1st, 2015

The “overwhelming majority” of financial institutions and retailers are currently investing or planning to invest in new payment technologies within the next 18 to 24 months, with online (86%) and mobile payment technologies (84%) topping… More

Apple Pay is top choice among US consumers as mobile payment security concerns fade

April 22nd, 2015

Apple Pay has become the top choice of services among US consumers planning on using mobile payments in the next 90 days, a survey conducted by 451 Research has found — and consumers increasingly think mobile payments are more secure than credit cards. More

Europeans back banks for mobile payments

April 10th, 2015

Some 185m Europeans will use a mobile payment app this year, up 51% on 2014, a survey of 14,000 consumers for ING has revealed, and respondents say they are far more likely to use apps… More

Apple Pay users report merchant POS problems

March 31st, 2015

Two in three Apple Pay users have encountered a problem when attempting to pay with the mobile payment service in a store, a survey from Phoenix Marketing International reveals. Most issues related to terminals not… More

Four in ten US iPhone 6 owners have now used Apple Pay

March 13th, 2015

Apple Pay has been tried at least once by 42% of iPhone 6 and 6 Plus owners in the US, a survey by Auriemma Consulting Group (ACG) has found — and almost half the owners who haven’t yet tried… More

Most iPhone 6 owners yet to use Apple Pay

March 11th, 2015

Four in five iPhone 6 and 6+ owners in the US are yet to make use of Apple Pay (79%), a Trustev survey has found. Of the 21% who have tried it, 80% are using it less than three times a week, 62% use it either not at all or once in a typical week and 30% say they “never” use it in an average week. Just 2.1% use it 10 times or more a week.

White paper identifies clear consumer preference for NFC

February 23rd, 2015

NFC Technology: How Changing Consumer Preferences Create New Opportunities For Retailers, a 26-page white paper that presents the results of a Strategy Analytics and NFC Forum study into US consumer attitudes to NFC, QR codes and Bluetooth beacons in retail, is now available to download from the NFC World+ Knowledge Centre. “In five of six use cases identified, more than twice as many consumers preferred NFC to the leading alternative,” the survey found.

Lloyds Bank to push customer rewards to mobile phones and smartwatches

February 19th, 2015

Lloyds Bank is to start sending push notifications about special deals with selected retailers to customers’ smartwatches and smartphones. The launch of push notifications for the UK bank’s Everyday Offers service – which allows customers… More

NFC gets 75% approval rating from US consumers

February 13th, 2015

The speed, convenience and control of NFC have made it a clear winner with the American public in a study conducted by Strategy Analytics for the NFC Forum. “Once you get the technology into the… More

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