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    More than half of Irish consumers now using contactless

    July 20th, 2016

    More than half of Irish debit and credit card owners (54%) are using contactless payments when purchasing goods and services, research released by payment technology provider BOI Payment Acceptance (BOIPA) reveals, with the average contactless payment standing at €11.33. More

    Europeans keen to use biometric authentication for payments, says Visa

    July 14th, 2016

    More than two thirds (68%) of European consumers want to use biometrics as a method of payment authentication, research from Visa reveals, and 73% see two-factor authentication as a secure way to confirm an account holder’s identity. More

    Survey reveals Samsung Pay tops satisfaction list in US

    July 11th, 2016

    Apple Pay captures the greatest proportion of eligible users in the US with 33%, followed by Samsung Pay with 23%, research released by Auriemma Consulting Group (ACG) reveals. However, Samsung Pay users report higher satisfaction levels and fewer issues at the point of sale compared to Apple Pay users, with near equal proportions recommending both mobile payment services. More

    NFC mobile payment users tip more, says Square

    July 8th, 2016

    Customers who pay using NFC mobile payments are more likely to leave a tip, according to a survey by mobile POS provider Square. 73% of customers tipped when using NFC mobile payments compared to 71% who tipped using EMV and 67% who paid using magnetic stripe cards at the point of sale. More

    Walmart Pay completes nationwide rollout

    July 7th, 2016

    US supermarket giant Walmart has completed its nationwide rollout of Walmart Pay, making the service available in more than 4,600 stores across the country. The retailer has also recorded a 45% increase in Walmart Pay transactions in the last week. More

    One in four US smartphone owners use mobile payment apps

    July 4th, 2016

    More than 25% of US smartphone owners make use of mobile payment apps at least once a month, research from Parks Associates reveals. “More than 3m retailers combined accept Apple Pay and Android Pay, but consumers currently prefer retailer-specific apps such as the Starbucks payment app,” the firm says. “The most dominant payment app is currently PayPal, which is used by one in five smartphone owners.” Retail branded apps take second place, followed by Google Wallet/Android Pay and Apple Pay in third.

    ACI reports on mobile payments usage by Indian millennials

    June 27th, 2016

    More than two thirds of Indian millennials (67%) have purchased goods online and in-store using their mobile phone, research from ACI Worldwide reveals. “For those who shop using their mobile device, they do so more frequently — and with lower transaction values — than non-millennials,” the research firm says. “More than a third of respondents prefer alternative payments (e.g. PayPal, Alipay) for mobile-initiated purchases.”

    More US consumers open to mobile payments

    June 22nd, 2016

    Two out of five US consumers (40%) have or would use in-store mobile payments, up from 34% in 2015, research from Bank of America reveals. “The majority (57%) of consumers would consider or are already using a P2P money transfer service from their bank,” the bank adds. “Nearly two in three (62%) respondents use mobile or online as their preferred method of banking. More than half (54%) of consumers also say they are active users of a mobile banking app, up from 48% last year.”

    Brits foresee cashless society by 2036

    June 21st, 2016

    More than two thirds of UK consumers (68%) believe that cashless technologies will completely replace physical money by 2036, research released by the Mayor of London’s promotional company London & Partners reveals. The figure is higher in London, where three quarters of people believe cash will disappear within 20 years. The research is based on 2,000 respondents and has been released to coincide with London Technology Week, hosted by London & Partners and MasterCard.

    Android Pay comes out on top in US survey

    June 14th, 2016

    Android Pay tops the list of the most popular mobile payment services used by US consumers with 19% saying they have made an in-store payment via the service, research from Walker Sands reveals.  More

    Survey reports on use of Apple Pay, Android Pay and Samsung Pay in the US

    May 31st, 2016

    More than a quarter of US consumers (27%) with an eligible smartphone have used Apple Pay, Android Pay or Samsung Pay, according to research released by Auriemma Consulting Group (ACG). 39% say they would use mobile… More

    A quarter of Brits will make NFC mobile payments in the next year

    May 27th, 2016

    One in four British consumers intend to use their mobile phone to make NFC-based mobile payments in the next 12 months, according to research from MasterCard. One in 20 are already making NFC mobile payments once… More

    US and UK consumers warm to biometric authentication

    May 26th, 2016

    More than half of US and UK consumers (52%) prefer to log in to online accounts using “modern authentication methods”, research from Gigya reveals, including 29% who favour two-factor authentication and 20% who prefer biometric authentication. More

    50% of Americans use mobile banking

    May 24th, 2016

    Half of US adults now use mobile banking, with the number of users increasing by 29m since last year, research released by Javelin reveals. “This dramatic shift in consumers’ channel preferences puts pressure on financial institutions to innovate in the space to meet increased demand for mobile functionality,” the firm says.

    A third of Europeans have made a mobile payment

    May 4th, 2016

    Nearly a third of European consumers (32%) have now made an in-store mobile payment, research by Fujitsu shows, while 22% have adopted wearable technologies. 44% still use cash every day, 37% would consider leaving their current bank or insurer if they don’t offer up-to-date technology, 47% would let banks or insurers use their data to recommend relevant products and services and 44% want their data used to keep them informed of their spending habits.

    UK contactless transactions hit 60 per second

    May 4th, 2016

    More than 60 contactless transactions took place every second across the UK during the month of February, The UK Cards Association reveals. In total, there were 159.1m contactless transactions, with the average payment sitting at £8.28. “With more than 60 transactions taking place a second, it is clear contactless card payments are becoming ever more popular,” says the organisation’s head of policy Richard Koch.

    A quarter of Brits have made an in-store mobile payment

    April 27th, 2016

    Almost a quarter of UK adults (24%) have used their mobile phone to make an in-store mobile payment and 12% do so on a regular basis, the Prepaid International Forum (PIF) reports. 49% of 18… More

    Three quarters of Brits expect to be cash-free by 2021

    April 26th, 2016

    Almost three quarters of UK consumers (73%) do not expect to be using cash in five years’ time in light of the rise of contactless payments and mobile wallets, research released by digital media agency Starcom reveals, and a third believe cash will be extinct within the next 15 years. More

    European spend on payments technology to rise

    April 26th, 2016

    Nearly three quarters of European retailers and financial institutions (71%) plan to increase their spending on payments technology in the next 18 to 24 months due to increasing competition and a feeling of being “under siege”, research from ACI Worldwide and Ovum shows. “Banks are seen as the primary provider of payment services by European retailers,” says ACI Worldwide. “87% want to work directly with banks.”

    42% of UK mobile users don’t trust NFC mobile payments

    April 25th, 2016

    More than four in ten mobile users in the UK (42%) feel that NFC mobile payments are not secure, research from Ofcom reveals. “Mobile users are more likely to say that this activity is not at all secure (24%) than say it is completely secure (10%) — around one in five are unsure,” the communications regulator says. The findings also show that 15% of the 1,841 respondents have used their phone to make a contactless payment.

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