News about Survey.
September 27th, 2016
Nearly two fifths of Western European consumers (38%) are ready to pay using their smartphones while more than 70% of those in Africa and the Middle East are prepared to do so, research by Mastercard reveals. Consumers…
September 21st, 2016
Cash purchases will make up only 10% of money spent in Canada by 2030, claims research released by Moneris. Compared to 35% of overall transactions in 2014, the 70% decline in cash usage will see…
September 19th, 2016
More than three in five European consumers (62%) believe using biometric forms of payment authentication will be faster and easier than passwords and PINs, research by Visa reveals, with 42% believing that the procedure could completely…
September 7th, 2016
UK consumers collectively save an average of 34 years of time every month by paying with contactless cards, research from Card Cutters reveals. “It takes the average person less than five seconds to transact when using a contactless payment card, with this timespan doubling for payments using a chip and PIN card,” the company says. “Women pay quicker using contactless than men (71% versus 65% taking under five seconds), while 53% of those using chip and PIN cards take longer than 10 seconds to pay.”
September 5th, 2016
Nearly half of US millennials (45%) have made an NFC mobile payment, compared to 26% of non-millennials (those aged over 35), research from mobile POS provider Square reveals. “The consumers who use NFC are really into it — most cite it as their ideal payment method above credit cards,” Square says in a blog post. 77% of the 1,000 consumers surveyed have not yet tried NFC mobile payments. Nearly 75% of cards processed on Square now contain a chip, up from around 40% in September 2015.
September 5th, 2016
Nearly nine in ten US consumers with Apple Pay compatible devices (89%) are now aware of the mobile payment service, research released by First Annapolis Consulting reveals. 64% of those owning Android Pay compatible devices…
August 25th, 2016
More than two thirds of the UK’s 16-34 year olds (67%) have used their mobile phone to make an in-store payment, research released by Worldpay reveals.
August 18th, 2016
More than two thirds of UK consumers (67%) who use contactless payments would prefer the function to be added to something they already own or wear, rather than purchase a brand new wearable payment device.
August 11th, 2016
Nearly three in ten US consumers (29%) express a willingness to use mobile wallets in the next six months, a survey by Computer Services Inc. (CSI) reveals, with 12% strongly agreeing that they plan to do so. “This willingness was even more prevalent among millennials, with 19% of consumers aged 18-34 planning to use it,” the company says. Only 7% of baby boomers (ages 55+) claimed a strong chance of doing likewise. The study was conducted by Harris Poll.
July 28th, 2016
The majority of US and UK consumers (54%) have now used a mobile wallet, research from Urban Airship reveals, with 30% of respondents using them in the past week.
July 26th, 2016
Almost two thirds of US consumers (62%) expect the country to become a cashless society in their lifetime, research released by Gallup reveals. “Solid majorities in all age groups say they can foresee a US society without cash, including 58% of those 65 and older and 63% of 18-to-29 year olds,” the firm says. “54% still say they like to have cash on them at all times. 42% say they are comfortable not having cash on them.”
July 20th, 2016
More than half of Irish debit and credit card owners (54%) are using contactless payments when purchasing goods and services, research released by payment technology provider BOI Payment Acceptance (BOIPA) reveals, with the average contactless payment standing at €11.33.
July 14th, 2016
More than two thirds (68%) of European consumers want to use biometrics as a method of payment authentication, research from Visa reveals, and 73% see two-factor authentication as a secure way to confirm an account holder’s identity.
July 11th, 2016
Apple Pay captures the greatest proportion of eligible users in the US with 33%, followed by Samsung Pay with 23%, research released by Auriemma Consulting Group (ACG) reveals. However, Samsung Pay users report higher satisfaction levels and fewer issues at the point of sale compared to Apple Pay users, with near equal proportions recommending both mobile payment services.
July 8th, 2016
Customers who pay using NFC mobile payments are more likely to leave a tip, according to a survey by mobile POS provider Square. 73% of customers tipped when using NFC mobile payments compared to 71% who tipped using EMV and 67% who paid using magnetic stripe cards at the point of sale.
July 7th, 2016
US supermarket giant Walmart has completed its nationwide rollout of Walmart Pay, making the service available in more than 4,600 stores across the country. The retailer has also recorded a 45% increase in Walmart Pay transactions in the last week.
July 4th, 2016
More than 25% of US smartphone owners make use of mobile payment apps at least once a month, research from Parks Associates reveals. “More than 3m retailers combined accept Apple Pay and Android Pay, but consumers currently prefer retailer-specific apps such as the Starbucks payment app,” the firm says. “The most dominant payment app is currently PayPal, which is used by one in five smartphone owners.” Retail branded apps take second place, followed by Google Wallet/Android Pay and Apple Pay in third.
June 27th, 2016
More than two thirds of Indian millennials (67%) have purchased goods online and in-store using their mobile phone, research from ACI Worldwide reveals. “For those who shop using their mobile device, they do so more frequently — and with lower transaction values — than non-millennials,” the research firm says. “More than a third of respondents prefer alternative payments (e.g. PayPal, Alipay) for mobile-initiated purchases.”
June 22nd, 2016
Two out of five US consumers (40%) have or would use in-store mobile payments, up from 34% in 2015, research from Bank of America reveals. “The majority (57%) of consumers would consider or are already using a P2P money transfer service from their bank,” the bank adds. “Nearly two in three (62%) respondents use mobile or online as their preferred method of banking. More than half (54%) of consumers also say they are active users of a mobile banking app, up from 48% last year.”
June 21st, 2016
More than two thirds of UK consumers (68%) believe that cashless technologies will completely replace physical money by 2036, research released by the Mayor of London’s promotional company London & Partners reveals. The figure is higher in London, where three quarters of people believe cash will disappear within 20 years. The research is based on 2,000 respondents and has been released to coincide with London Technology Week, hosted by London & Partners and MasterCard.