News about Survey.
October 26th, 2016
A task force set up by the Federal Reserve is calling on the payment and banking industry for comments on its efforts to enhance payment identity management, data protection and information sharing related to payments risk and fraud. The Secure Payments Task Force has set up an online survey to gather views which will go towards its plan to ensure “solutions being pursued will meet industry needs”. The survey is open until November 8.
October 25th, 2016
PARTNER NEWS: Contactless payment systems remain largely unfamiliar to US consumers despite a high level of satisfaction with the technology. Adoption of contactless payments, meanwhile, is high in Australia and the UK, but mobile payments…
October 25th, 2016
Consumers like the majority of mobile payment apps on the market and expectations of digital banking and payments are rising, according to a survey of user reviews of America’s flagship apps. ARC — the research arm of digital experience testing company Applause — found Chase leads the mobile banking industry, taking both top spots across banking and payment apps, while Citi and Capital One improved dramatically.
October 20th, 2016
PARTNER NEWS: A 17-page survey that reveals key insights into the expectations of end users when it comes to app usage and mobile security is now available from digital security company Gemalto. “Overall, the insights revealed similar trends in attitude that transcend regional/cultural differences,” Gemalto says. “In this report, we use these insights to offer a series of recommendations to help build greater trust in the mobile ecosystem, and deliver a secure and convenient experience for users.”
October 19th, 2016
Nearly six in 10 North American consumers (56%) are now aware of mobile payment services — a 4% increase from this time last year, research from Accenture has revealed. However, the regular use of mobile…
October 18th, 2016
More than 2bn consumers around the world will have used their mobile devices for banking purposes by the end of 2021, compared to 1.2bn this year, Juniper Research reveals. “The number of mobile banking logins are now exceeding that of internet banking logins in many markets,” the firm says. “Growth in mobile banking is being driven by consumer adoption of banking apps and the changing way consumers manage their finances.”
October 18th, 2016
Nearly one in five US smartphone owners (18%) have now used a mobile payment app, research released by Parks Associates reveals, with PayPal proving to be the most popular among all US smartphone users with…
October 12th, 2016
Some 54% of European consumers are using a mobile device to make payments for a range of activities in-store, in-app and online, compared to 18% at this time last year, Visa’s 2016 Digital Payments Study…
October 11th, 2016
A quarter of UK consumers are making NFC mobile purchases or would like to do so in the future, research by Mastercard reveals, with the figure increasing to 45% for those aged 25 to 34. More than two in five are ready to give up carrying cash completely, with 40% attributing their reduced use of traditional currency to wider acceptance of contactless payments. “Some 44% of consumers claim they would ditch notes and coins altogether if card payments were accepted everywhere,” Mastercard says.
September 27th, 2016
Nearly two fifths of Western European consumers (38%) are ready to pay using their smartphones while more than 70% of those in Africa and the Middle East are prepared to do so, research by Mastercard reveals. Consumers…
September 21st, 2016
Cash purchases will make up only 10% of money spent in Canada by 2030, claims research released by Moneris. Compared to 35% of overall transactions in 2014, the 70% decline in cash usage will see…
September 19th, 2016
More than three in five European consumers (62%) believe using biometric forms of payment authentication will be faster and easier than passwords and PINs, research by Visa reveals, with 42% believing that the procedure could completely…
September 7th, 2016
UK consumers collectively save an average of 34 years of time every month by paying with contactless cards, research from Card Cutters reveals. “It takes the average person less than five seconds to transact when using a contactless payment card, with this timespan doubling for payments using a chip and PIN card,” the company says. “Women pay quicker using contactless than men (71% versus 65% taking under five seconds), while 53% of those using chip and PIN cards take longer than 10 seconds to pay.”
September 5th, 2016
Nearly half of US millennials (45%) have made an NFC mobile payment, compared to 26% of non-millennials (those aged over 35), research from mobile POS provider Square reveals. “The consumers who use NFC are really into it — most cite it as their ideal payment method above credit cards,” Square says in a blog post. 77% of the 1,000 consumers surveyed have not yet tried NFC mobile payments. Nearly 75% of cards processed on Square now contain a chip, up from around 40% in September 2015.
September 5th, 2016
Nearly nine in ten US consumers with Apple Pay compatible devices (89%) are now aware of the mobile payment service, research released by First Annapolis Consulting reveals. 64% of those owning Android Pay compatible devices…
August 25th, 2016
More than two thirds of the UK’s 16-34 year olds (67%) have used their mobile phone to make an in-store payment, research released by Worldpay reveals.
August 18th, 2016
More than two thirds of UK consumers (67%) who use contactless payments would prefer the function to be added to something they already own or wear, rather than purchase a brand new wearable payment device.
August 11th, 2016
Nearly three in ten US consumers (29%) express a willingness to use mobile wallets in the next six months, a survey by Computer Services Inc. (CSI) reveals, with 12% strongly agreeing that they plan to do so. “This willingness was even more prevalent among millennials, with 19% of consumers aged 18-34 planning to use it,” the company says. Only 7% of baby boomers (ages 55+) claimed a strong chance of doing likewise. The study was conducted by Harris Poll.
July 28th, 2016
The majority of US and UK consumers (54%) have now used a mobile wallet, research from Urban Airship reveals, with 30% of respondents using them in the past week.
July 26th, 2016
Almost two thirds of US consumers (62%) expect the country to become a cashless society in their lifetime, research released by Gallup reveals. “Solid majorities in all age groups say they can foresee a US society without cash, including 58% of those 65 and older and 63% of 18-to-29 year olds,” the firm says. “54% still say they like to have cash on them at all times. 42% say they are comfortable not having cash on them.”