News about Survey.
July 29th, 2015
More than two fifths of iPhone 6 and 6 Plus users reported having used Apple Pay between the end of May and mid-June, with 84% making more than three in-store transactions, the bi-monthly Apple Pay…
July 27th, 2015
Almost one in five US consumers (18%) have used a mobile device to make either an in-store or online purchase, up from 16% in 2014 and 12% in 2013, research from Synchrony Financial reveals, based on nearly 7,000 Synchrony Bank cardholders and shoppers nationwide. “Value propositions, including free shipping, loyalty programs and personalised offers, continue to be important,” the company adds.
July 24th, 2015
A quarter of British consumers (25%) expect to make an NFC mobile payment in the next year, research from MasterCard reveals. Seven in 10 of the 1,044 respondents worry that if they lost their phone someone could use it to buy things, while more than half fear their phone could be hacked. Four in 10 plan to wait for others to confirm NFC mobile payments are safe before trying it themselves.
July 24th, 2015
One in six consumers find usernames and passwords “cumbersome” and 77% are interested in using alternatives to protect their security on the internet, research from Accenture reveals. More than half (58%) say they are interested…
July 22nd, 2015
Just under half of UK consumers (47%) either expect or would prefer businesses to offer contactless payments for transactions of less than £20, research conducted by GfK for Lloyds Bank Cardnet reveals. 12% think not…
July 21st, 2015
July 21st, 2015
Some 46% of US diners like the idea of using their mobile phone to pay in restaurants even though they have never done so, while of the 13% that have tried it over half liked the experience, research from restaurant booking service OpenTable finds. “Our research suggest that the majority of consumers will ultimately be interested in paying for restaurant meals on their phone, just as they swipe to pay in other areas of their lives today,” the company says.
July 16th, 2015
More than one in 10 (11%) of UK consumers have made an in-store mobile payment and 18% are interested in doing so, research from nVest Ventures reveals. Millennials — those born after 1981 — are most interested in mobile payments (41%), while one in five consumers find paying with cash inconvenient, rising to 26% among 16- to 24-year-olds.
July 16th, 2015
Some 41% of US consumers have a “high level” of comfort when logging in to a website or mobile app using a thumbprint or face/eye scan, research from Gigya finds. “Consumers are more privacy conscious than ever and this year’s survey results indicate people are taking proactive steps to safeguard their personal data,” the company says.
July 15th, 2015
More than half of US shoppers (54%) would use a mobile wallet if it were accepted everywhere and 20% would stop carrying traditional wallets if mobile payments were accepted everywhere, research from Blackhawk Engagement Solutions reveals. In a survey of 2,500 consumers, 85% use PayPal, 24% use Amazon, 23% use Google Wallet and 19% use Apple Pay.
July 10th, 2015
Some 82% of US consumers have heard of contactless or tap-and-go payments and 69% are now using chip cards or plan to use them soon, research from MasterCard reveals. Three quarters of Americans have also…
July 9th, 2015
Three in 10 fully engaged US customers used their digital wallet every time or almost every time they could in the past 30 days, compared to 12% of indifferent customers and 2% of actively disengaged customers, research from Gallup finds. “Apple Passbook users who are fully engaged (96%) say they are very likely to start using Apple Pay in the next 12 months,” the research reveals. “Users who are fully engaged with a competing digital wallet are very unlikely to switch to Apple Pay.”
July 7th, 2015
Nearly one in four UK consumers (23%) think the country will become a cashless society within 10 years, research from Equifax and Gorkana Surveys reveals. “Apple Pay highlights that consumers are now widely receptive to payment approaches which use biometric technology and contactless methods and are comfortable accepting them as secure payment mechanisms,” says Equifax’s John Marsden.
July 3rd, 2015
Some 14% of Canadian consumers say they are highly interested in making in-store mobile payments and 11% are also interested in using a wearable device such as a smartwatch to do so, research from payment…
July 3rd, 2015
More than a third (38%) of Americans believe biometrics will increase their smartphone security, while 25% are skeptical and 37% don’t know, research from Unisys Security Insights finds. “Apprehension seems to be consistent across all demographic subgroups,” it says. “Awareness about benefits of biometrics as a security measure seems to be low among consumers, and organisations need to educate them to improve adoption.”
July 1st, 2015
A quarter of UK consumers fear that using mobile payment services over cards and cash will see them spend more and make more impulse purchases, research from price comparison service uSwitch has revealed. As a…
June 26th, 2015
Three in ten Australians plan to use their smartphone for all their digital money and financial needs by 2017 and one in five (17%) are already using their smartphones to make in-store payments, research from lender Fair Go Finance reveals. “50% would like to use biometrics instead of PIN codes by 2020,” the survey finds. “One in ten said they would use Facebook to transfer money to friends and family.”
June 17th, 2015
Almost one in six US consumers (15%) have used a mobile wallet in the past six months, up from 9% in the same period in 2013, and an additional 22% are likely to adopt mobile…
June 11th, 2015
Nearly a third (31%) of global payment and banking experts believe mobile payments will go mainstream in their region in the next five years, and 41% believe mass NFC and contactless adoption will occur within the same period, research from retail banking provider Compass Plus has found. However, the findings come despite previous results indicating the technologies should already be mainstream.
June 4th, 2015
One in five Europeans expects to use their mobile phone to make payments on a daily basis by 2020, growing from the one in ten who do so already today, research from Visa Europe has…