News about Survey.
February 12th, 2016
One fifth of iPhone 6 owners in the US (20%) have used Apple Pay at least once, research from First Annapolis Consulting reveals, down from 22% in spring last year. 15% say they use it regularly — more than once per month — down from 19% in the 2015 survey.
February 10th, 2016
More than four in ten New Zealanders (41%) would consider using NFC mobile payments today and 44% believe mobile payments will be the next thing to take off, followed by biometrics/facial recognition/fingerprints (21%) and wearable technology (18%), research from MasterCard reveals. 49% expect they will not use cash in ten years’ time, with more than a third believing retailers need to do more to embrace new payment technologies.
January 27th, 2016
A 16-page study that presents findings from research into how companies approach payment data security is now available to download from the NFC World Knowledge Centre. The study also reveals why IT professionals believe the risk…
January 25th, 2016
Nearly a third of US consumers (32%) are currently using a mobile wallet such as Apple Pay or Android Pay, research from Vibes reveals. 94% are likely to save personalised mobile wallet offers and coupons while 59% say their opinion of a retailer would become more positive if they started to receive coupons and offers that could be saved on their smartphones.
January 21st, 2016
One in six South Korean consumers (15.8%) have used a mobile to pay for in-store or online purchases, research by The Bank of Korea shows. “44.4% said they used their mobile devices for shopping up to three times per month,” Yonhap News Agency reports. “49.5% said they used the mobile banking services twice a week, followed by 36.4% who have tried the service at least once over the past six months.”
January 13th, 2016
More than half of UK consumers (54%) are willing to authorise payments using biometric technology, research from Experian shows. Accessing online accounts (64%) topped the list of services people are most willing to use biometric…
January 12th, 2016
More than nine in ten users of Apple Pay in the US (91%) have now made an in-store payment using a credit card stored on their mobile device and two thirds (67%) have made an…
January 4th, 2016
Contactless transaction volumes have risen sharply since the UK transaction limit increased from £20 (US$30) to £30 (US$46) in September 2015, research from Barclaycard reveals. Service stations, pubs and bars, supermarkets and fast food outlets have seen the biggest increases.
January 4th, 2016
Contactless card transactions now account for one in ten card payments made in the UK, research from The UK Cards Association shows. 120.5m contactless payments were made in October 2015, representing 10.3% of all card transactions that month, a rise from 3.7% in October 2014. A total of £929.8m was spent using contactless in October 2015, with the average value of a contactless payment standing at £7.72.
December 22nd, 2015
More than half of US online shoppers (56%) are interested in storing gift cards on their mobile phone, according to research from CashStar. “Residents of Western states expressed the most interest in mobile options (59%) and also are most interested in receiving digital gift cards versus plastic (22%),” the company says. “Younger shoppers are far more interested in storing gift cards on their mobile phones — 74% of 18-24 year olds vs. just 34% of those aged 66 and older.”
December 17th, 2015
43% of US consumers have used a mobile device such as a smartphone, tablet or smartwatch to make an in-store purchase, up from 36% last year, research from location-based mobile platform Retale shows. PayPal takes the number…
December 15th, 2015
Half of consumers in mature markets including North America, Japan and parts of Western Europe expect to be using smartphones or wearables to make payments by 2018, research from Gartner shows. “Any mobile payment wallets that are tied to the device will have limited adoption,” says the firm’s Annette Jump. “Cloud-based solutions will have a better chance to succeed as they can reach a wider audience and can support many use cases beyond face-to-face or in-store options.”
December 11th, 2015
More than a quarter of UK shoppers (28%) prefer contactless payments because they are easier and 29% prefer paying via contactless because it’s speedy, research from mobile network operator EE shows. “Almost 13m shoppers have been forced to abandon transactions due to lack of card and contactless payment facilities, and four in five expect to be able to pay by card everywhere they shop,” the carrier says.
December 11th, 2015
The use of in-store mobile payments increased nearly four-fold across the US this year, from 5% in 2014 to 18% in 2015, research from Deloitte reveals, with approximately one in five consumers using their phone…
December 2nd, 2015
Almost two thirds of Australian consumers (64%) prefer contactless payments to cash and 66% prefer using tap and go to entering their PIN for transactions under $100, research from MasterCard reveals. “Shoppers in West Australia have the highest preference for contactless payments in the country (72%), followed by shoppers in New South Wales (67%), Victoria and Tasmania (66%),” the payment network says.
November 30th, 2015
More than half of UK shoppers (51%) believe that wearable devices including smartwatches, wristbands, fobs, stickers and smart clothing will be commonplace for in-store payments within two to five years, a survey by Vista Retail…
November 30th, 2015
21% of US consumers have now used an EMV card, with the highest adoption rates among 25-34 year olds (25.3%), research from Harbortouch shows. “One in five consumers consider transaction time as their top concern,” the company says. “67% of people still believe that traditional swipe cards are the fastest method available. Nearly four times as many survey respondents are more worried about speedy processing times over chip card security or availability of EMV terminals.”
November 23rd, 2015
More than one in four UK shoppers (28%) would like retailers to know exactly who they are when they walk in using location-based technologies such as iBeacon, research by Harris Interactive for Salesforce UK reveals. “39% of high street shoppers would be willing to share data around their personal preferences with a retailer to receive a faster and more convenient service,” Salesforce UK says.
November 11th, 2015
Nearly nine in ten (86%) financial institution clients of The Members Group (TMG) plan to make Samsung Pay and Android Pay available to their customers. 75% are live or have a project underway with Apple Pay. “54% surveyed expected Samsung Pay to be more attractive to their cardholders; 40% answered Apple Pay,” TMG says. “From January to October of this year, the number of Apple Pay transactions processed by TMG increased by a factor greater than 10.”
November 6th, 2015
One in five US consumers (20%) with an iPhone that supports Apple Pay have tried the mobile payment service while 14% of those with a Samsung Galaxy S5 or S6 have tried Samsung Pay or…