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    USA

    News about the NFC market in USA — trials, pilots, tests and live services.

    Samsung Pay goes live in Malaysia

    February 24th, 2017

    Samsung Pay has begun rolling out in Malaysia with support from CIMB, Citibank and Standard Chartered, with Hong Leong Bank coming soon. The banks join existing support for the mobile payment service from Maybank, Mastercard… More

    US banks launch money-transfer app

    February 23rd, 2017

    Nineteen US banks have launched Zelle, the mobile P2P money transfer service unveiled last October to compete with the likes of Venmo, allowing users to send money directly to each other’s bank accounts within minutes. Bank of America says it is the first to incorporate Zelle into its own app, with a standalone Zelle app available later this year for anyone with a debit card.

    Gulf Oil unveils Gulf Pay for mobile payments and special offers at fuel stations

    February 22nd, 2017

    Customers at Gulf Oil fuel stations across select New England and New York markets in the US are to pilot a new mobile payment service that will enable drivers to navigate to the nearest station,… More

    EMV card shipments grow less than 1% in 2016

    February 20th, 2017

    Global EMV payment card shipments increased by less than 1% year-on-year in 2016, reaching nearly 3bn, ABI Research says. “Between 2012 and 2015, the market became accustomed to annual growth rates in the 20% to 35% range, as first China and then the US began their respective migration programs,” the research firm adds. “But, as overstocking paired with near saturation points hit both countries simultaneously, orders significantly slowed.”

    Google Home owners get voice commands for grocery shopping

    February 17th, 2017

    Owners of the Google Home speaker powered by Google Assistant can now buy groceries using voice commands. “Order from participating Google Express retailers, including Costco, Whole Foods Market, Walgreens, PetSmart, Bed Bath & Beyond and more than 50 other national and locally available retailers,” Google says. “Over the coming months, we’ll add new features and enable purchases for other apps and services.”

    Citi and Wells Fargo cards ‘not supported’ by Android Wear

    February 15th, 2017

    Credit cards provided by US banks Citi and Wells Fargo are not supported by Android Wear 2.0, Google’s new version of its wearables operating system which brings host card emulation (HCE) based NFC payments to smartwatches. “At this time, these cards aren’t supported on Android Wear,” Google says, with no further details as to when support for the cards will be offered.

    Mobile wallet providers ‘failing to realise full potential of loyalty programs’

    February 15th, 2017

    Mobile financial service providers are failing to fully realise the potential of loyalty programs to drive revenue growth, a survey by customer experience solutions provider Amdocs and consultancy firm Ovum says, while those who employ… More

    Half of US and UK consumers want more chatbots

    February 14th, 2017

    Nearly half of mobile users in the US and UK (49%) say they would like more conversational chatbot and/or SMS messaging options with brands, research released by OpenMarket says. “Chatbots are more than a short-lived fad,” says the company’s Jay Emmet. “They are an untapped mobile engagement solution that consumers and businesses could benefit from both from a convenience and financial perspective.”

    US mobile payment transactions to reach $282bn by 2021

    February 9th, 2017

    The total volume of mobile payment transactions in the US will reach US$282.9bn by 2021, Forrester estimates. “Mobile in-person payment will grow the fastest, increasing to 6.8 times its size between 2015 and 2021,” the research firm says. Mobile remote payments, including in-app, will grow 2.7 times its current size by 2021, while mobile P2P payments “will continue to have the smallest market share despite quadrupling during the next five years”.

    Google unveils Android Wear 2.0 and new watch with support for NFC mobile payments

    February 9th, 2017

    Google has officially unveiled Android Wear 2.0, the new version of its operating system for smartwatches, and two new watches from LG — one of which comes with NFC to support HCE mobile payments using… More

    PayPal launches Slack payments bot

    February 8th, 2017

    PayPal customers in the US, UK, Australia and Canada can now send money to each other using a PayPal bot on team messaging service Slack. “Install the PayPal bot available on the Slack App Directory,” PayPal says. “Once installed, link your PayPal account and set your preferred transaction settings — sending money from your PayPal account to a friend is as easy as typing ‘/PayPal send $5 to @Dave’.”

    Apple Pay most popular mobile payment service among US retailers, survey finds

    February 7th, 2017

    Apple Pay has the largest percentage of supporting US merchants with 36% accepting the mobile payment service today, up from 16% last year, research released by Boston Retail Partners (BRP) reveals. Some 22% of retailers… More

    Eight in 10 US consumers would prefer an Amazon Go automated store to traditional shopping

    February 7th, 2017

    Some 84% of US consumers say they would enjoy shopping at an Amazon Go automated store more than a traditional grocery store, but a fifth think they would lose out on traditional shopping experiences by… More

    Google to shut down Hands Free mobile payments pilot

    February 2nd, 2017

    Google is ending its Hands Free mobile payments pilot in one week’s time in order to focus its efforts on “bringing the best of the Hands Free technology to a wider audience,” according to the… More

    Tostitos tortilla chip bags use NFC to order an Uber when consumers are too drunk to drive

    February 1st, 2017

    US consumers can now order a discounted Uber ride by tapping their NFC smartphone against a bag of Tostitos tortilla chips when they have had too much to drink. The bag detects the presence of alcohol on a person’s breath and shows either a green or red steering wheel to alert the consumer of whether or not they are safe to drive home. More

    Starbucks customers get voice ordering as mobile orders and payments continue to grow

    January 31st, 2017

    US consumers can now place orders from coffee giant Starbucks by speaking into the Starbucks iOS mobile app or to Amazon’s virtual assistant Alexa. The move comes as the company reveals that mobile orders made up 7% of all its US transactions in the last quarter, with mobile payments now accounting for 27%. More

    Square cuts processing costs to promote Apple Pay

    January 31st, 2017

    Mobile POS provider Square is encouraging small traders across the US to promote Apple Pay to customers by letting them process more than US$12,000 worth of Apple Pay payments for free — a saving of $350 in processing costs. “Sellers can request a free Apple Pay marketing kit with collateral encouraging customers to pay with their iPhone or Apple Watch and staff training materials to educate employees about accepting Apple Pay,” Square says.

    One fifth of global consumers have made an in-store mobile payment as China leads the way

    January 31st, 2017

    Nearly one fifth of global consumers (18%) have made an in-store mobile payment in the past six months, representing an increase of 10% from the same period in 2014, research released by trade body Mobile Ecosystem Forum (MEF) reveals. Chinese consumers lead the way, with 38% of them having paid with their phone at the point of sale — nearly double the global average. More

    BMO Harris Bank adds P2P mobile payments

    January 26th, 2017

    Customers of BMO Harris Bank in the US can now send and receive money through People Pay, a mobile P2P payments service added to its mobile banking app. “Recipients are not required to bank with BMO Harris Bank, and they are notified via email once the payment has been sent so they can quickly claim the money,” the bank says.

    Apple Pay records 50% growth in 2016, as mobile apps and websites prove most popular

    January 26th, 2017

    The number of monthly US Apple Pay credit card transactions conducted in-app, online and at the in-store point of sale grew by 50% between December 2015 and December 2016, research released by consumer spending analytics… More

    Full list of NFC trials, pilots, tests and live services around the world...

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