What's New in Payments

Bank of America adds face recognition to mobile banking app

Bank of America updates Android app to support Pixel 4 face unlock — 9to5Google — “Release notes for version 8.3.11 of Bank of America for Android prominently mentions the ‘Ability to sign in with face unlock (Pixel 4 only)’… After updating, you’ll need to enter your password one more time, and select the ‘Set up biometric sign-in’ checkbox. After completing BofA’s process, Pixel 4 face unlock will work on all subsequent sign-in attempts.”



What's New in Payments

Bank of America to issue contactless cards in New York, Boston and San Francisco

BofA jumps on tap-to-pay bandwagon as NYC’s subway moves forward — Bloomberg — “The lender will send 4m contactless cards this month to customers in New York, Boston and San Francisco who have Visa debit or credit cards… It plans to measure usage in those markets before deciding on a broader rollout at the beginning of next year.”


Bank of America links its mobile apps to let customers access multiple services without re-authenticating

Bank of America unveils new mobile capabilities — Bank of America — “Bank of America today announced that it is introducing a new feature that will allow clients to move seamlessly between the Bank of America, Merrill Lynch, Merrill Edge and US Trust mobile apps without having to re-authenticate… The new app-linking feature will be available at Bank of America, Merrill Lynch, and Merrill Edge today and at US Trust in November.”




Bank of America adds AI assistant to mobile banking app

Bank of America delivers first widely available AI–driven virtual financial assistant — Bank of America — “Bank of America is rolling out the first widely available AI-driven virtual assistant of its kind in financial services, Erica, to its 25 million mobile clients… Erica is designed to learn from clients’ behaviours over time, helping them accomplish simple to complex tasks within the mobile banking app with easy-to-follow prompts. Clients can interact with Erica any way they choose, including texting, talking or tapping options on their screen.”


What's New in Payments

Bank of America reports 84% rise in P2P payment transactions

Zelle takes cashless payments to new heights — Bank of America — “Bank of America saw total Zelle transactions for 2017 hit nearly 68 million, an 84% growth rate from the previous year. In Q4 alone, Bank of America processed over 23 million transactions, totaling nearly US$7bn, up 91% from the prior year… Currently, Bank of America has nearly three million active Zelle users, and continues to add thousands of new users every day.”


What's New in Payments

Garmin Pay adds support for Visa credit, debit and prepaid cards

Garmin and NXT-ID subsidiary FitPay expand Garmin Pay to Visa accountholders — Garmin and NXT-ID — “Garmin Pay is now available to Visa accountholders from numerous participating issuing banks including Bank of America, Capital One, and US Bank in the United States, and BonusCard, Cornér Bank, ANZ and NAB (National Australia Bank) internationally… Garmin Pay was initially launched in November 2017 for Mastercard accountholders.”


PayPal tops US survey of most trusted financial services brands

Landor Pulse: PayPal leads as most trusted financial services brand — Landor — “Approximately 30% of consumers rank PayPal as trustworthy, compared with 25% for Visa, 23% for Mastercard, and 17% for American Express… Apple Pay and Google Wallet are trusted by only 13% of consumers… Just 17% think Capital One and Chase are trustworthy, with Bank of America one point below at 16%… Bitcoin has the lowest rating of all, with only 6% of consumers believing it to be trustworthy.”


What's New in Payments

Bank of America reports $4bn in P2P payments

A big bank Is catching up to PayPal and Square — Barron’s — “Bank of America released its third quarter earnings on Friday morning and executives spoke confidently about Zelle, the payments platform used by several big banks. The total number of peer-to-peer payments made over the Zelle network by Bank of America customers jumped 68% on a year-over-year basis to 13.6m, and the total payment volume jumped 40% to US$4bn, the bank said. Earlier this year, Bank of America integrated Zelle into its mobile app.”


HSBC to let customers view accounts from multiple banks in one app

HSBC to let UK customers manage different bank accounts on one screen with new app — CNBC — “Customers can add accounts from up to 21 different banks, including Barclays, Lloyds and Bank of America. When a new account is added, login details for each account are tailored to that bank’s interface… The bank has spent US$2bn globally to work on its digital banking platform.”


What's New in Payments

Bank of America rolls out cardless ATM withdrawals

Bank of America debuts new mobile tools focused on personalization — Bank of America — “Customers can now start an ATM withdrawal directly from their mobile banking app. Customers simply log into the app and select the desired amount to withdraw. When they arrive at the ATM, they can either use their smartphone or debit card, enter their pin, and a personalized screen will display asking the customer if they are here to complete the withdrawal, which eliminates four steps at the ATM.”




What's New in Payments

Bank of America and PayPal partner to enable in-store payments and account linking

Bank of America and PayPal partner to enable in-store payments and account linking — Bank of America — “Bank of America will partner with PayPal to tokenize Bank of America cards for customers wishing to use PayPal for in-store purchases, across MasterCard and Visa portfolios in the US. This will support PayPal’s forthcoming NFC mobile wallet experience to enable in-store tap-to-pay purchases and reflects Bank of America’s open wallet strategy.”


Bank of America enhances customer choice: Provides secure and reliable access to data

Bank of America enhances customer choice: Provides secure and reliable access to data — Bank of America — “Bank of America is making updates to its Security Center and working with multiple financial data aggregators to provide customers the ability to simply and securely connect data from their Bank of America accounts to third-party financial management applications.”



What's New in Payments

Android Pay links to mobile banking apps to simplify setup process

Android Pay mobile banking

Android Pay has been integrated into the mobile banking apps of “several banks around the world” so that users can add their cards to the mobile payment service with “just the click of a button”. The feature will also work for those who have not installed Android Pay on their handset, giving them access to “the capabilities of Android Pay” without having to leave their mobile banking app. More


What's New in Payments

Samsung reveals S8 with multi-biometrics, Samsung Pay reaches quarter of a billion transactions and adds online payments

Samsung Galaxy S8

Samsung has unveiled its latest Galaxy S8 and S8 Plus flagship devices, with support for iris and facial recognition technology and a fingerprint sensor which is now located on the back of the phone. Samsung Pass deals with major banks, an expansion of Samsung Pay to include online payments and details of its Bixby virtual assistant have also been announced. More