Sam’s Club to make it easier for shoppers to add products to Scan & Go mobile self-checkout basket

Sam’s Club files patent for next-level Scan & Go test — Sam’s Club — “With the upcoming test, we’ll enhance the experience with the launch of a technology using computer vision and machine learning. Rather than having to locate the barcode and scan it just right, the camera in the app will identify the product with a simple hover and add it to the member’s shopping list.”




7-Eleven to open unmanned convenience stores in Japan

7-Eleven opens trial store in Tokyo using facial recognition payment system — The Mainichi — “Convenience store giant Seven-Eleven Japan Co launched a trial 7-Eleven store with a self-checkout system using facial recognition technology here on Dec 17 as it aims to promote labour-saving measures and introduce cashless payments amid concerns of labour shortages… Seven-Eleven Japan Co plans to install the system at small-scale 7-Eleven outlets, such as those inside office buildings, making it the first convenience store chain of its kind in Japan.”



Tesco lets shoppers self-checkout with their mobile phone at new Jack’s discount chain

Tesco spin-off Jack’s opens its doors with free mobile ‘Smart Shop’ app — Internet Retailing — “With the app, shoppers can scan the item’s barcode or shelf-front price code and then pay by simply tapping their phone on a self-service checkout terminal before leaving. The app also helps the shopper log what they have bought and how much they have paid.”


Target begins accepting NFC payments in San Francisco

Target appears to be testing in-store Apple Pay in San Francisco — 9to5Mac — “On Twitter this week, users have reported that they are able to check out with Apple Pay at a Target store in San Francisco, specifically the Metreon location. Users say that despite Target’s resistance to the feature in the past, the terminals at this San Francisco store are NFC-enabled and work with Apple Pay. Additionally, another user reports that they were able to use a contactless card at the same Target store during the self-checkout process.”




M&S rolls out mobile self-checkout in London food stores

M&S rolls out checkout free checkout as part of digital first strategy — Marks & Spencer — “M&S has today announced the launch of its scan and pay service, Mobile, Pay, Go, which will be available for customers in six London stores ahead of Christmas… The pacey roll out follows a successful trial of the service at Waterside Simply Food over the summer. The store now sees 20% of its sales from Mobile, Pay, Go with an average of 170 items being purchased through the app every hour.”


Shoppers forecast to spend $45bn a year using self-checkout in stores

‘Just Walk Out’ shopping and other smart checkout tech to reach over $45bn transactions by 2023, as retailers strive to eliminate lines — Juniper Research — “Retail spend at frictionless payment stores like Amazon Go will grow from an estimated US$253m in 2018 to over US$45bn by 2023. Juniper expects most of these transactions to be in convenience and general stores, with an average transaction value around US$30 per visit… Self-scanning apps, an alternative to ‘Just Walk Out’ technologies, will be used by over 32 million shoppers by 2023.”


Dollar General lets customers check out on their mobile phones

Dollar General pilots mobile checkout app — Progressive Grocer — “Tennessee-based Dollar General is the latest food retailer and first dollar-store chain to move into mobile checkout… Users will receive a receipt immediately via the app and via email. Any digital coupons are applied automatically when customers scan items, and the app alerts users regarding any additional discounts or promotions.”


McDonald’s to roll out self-service kiosks across the US

McDonald’s to add self-order kiosks to 1,000 stores each quarter — CNBC — “McDonald’s will upgrade 1,000 stores with kiosk and mobile order technology every quarter for the next eight to nine quarters. International markets like Canada, Australia and the UK are already fully integrated with kiosk service and mobile ordering. McDonald’s has also been exploring delivery in the US in an attempt to meet customer demand and changes in how consumers want to get their food.”



Macy’s brings mobile self-checkout to department stores

Macy’s to add mobile checkout to all stores by year’s end — CNBC — “The platform allows shoppers to scan barcodes on items (apparel, home goods, etc) with their phones, as they add merchandise to their baskets in stores. Relevant discounts and rewards will also be applied, via a shopper’s loyalty account, throughout. When customers are finished shopping, they will head to a special counter for mobile checkout, where an associate will remove security tags and make sure the number of items scanned adds up to those paid for. Then, they’re ready to go.”


Auchan lets Italian supermarket shoppers scan and pay on their mobile phone

Auchan launches mobile payment app In Italy — European Supermarket Magazine — “Through the use of the AuchanSpeedy app, customers can scan products in-store and pay for them on their phone. The service, available to the members of the retailer’s customer loyalty programme LaTua!, is in addition to the traditional and self-checkout systems, and aims to provide more payment solutions for shoppers.”


Walmart expands Scan & Go mobile self-checkout pilot to 100 more stores

Why We’re Helping More Customers Scan and Go — Walmart — “The app allows customers to scan and bag items, including produce, while they shop and pay directly with their phones… Once customers are done shopping and have paid for their items, they simply walk through the Mobile Express lane on their way out… Customers see the price of individual items as they scan them along with a running total.”



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