Aeon to identify customers with face recognition at 80 self-serve stores

Aeon to use facial recognition at 80 China self-serve stores — Nikkei Asian Review — “Aeon, Japan’s largest retailer by sales, will soon debut a chain of self-serve smart stores in China that can anticipate what a customer will buy upon entering the establishment… Facial recognition technology installed in the stores will identify shoppers. Customers’ smartphones will then display recommended items and coupons based on purchasing habits and digital payment history.”


Sainsbury’s: Mobile self-checkout drives higher shopper spending

Behind Sainsbury’s in-store Mobile Pay solution — Essential Retail — “We have an average basket spend in store and we were expecting it to be slightly lower than that, but actually it’s coming out higher… If they go into store and see a queue, they want to be quick and grab two things to get into the queue as quickly as possible. But now they take their time and buy three or four things.”





Sam’s Club to make it easier for shoppers to add products to Scan & Go mobile self-checkout basket

Sam’s Club files patent for next-level Scan & Go test — Sam’s Club — “With the upcoming test, we’ll enhance the experience with the launch of a technology using computer vision and machine learning. Rather than having to locate the barcode and scan it just right, the camera in the app will identify the product with a simple hover and add it to the member’s shopping list.”




7-Eleven to open unmanned convenience stores in Japan

7-Eleven opens trial store in Tokyo using facial recognition payment system — The Mainichi — “Convenience store giant Seven-Eleven Japan Co launched a trial 7-Eleven store with a self-checkout system using facial recognition technology here on Dec 17 as it aims to promote labour-saving measures and introduce cashless payments amid concerns of labour shortages… Seven-Eleven Japan Co plans to install the system at small-scale 7-Eleven outlets, such as those inside office buildings, making it the first convenience store chain of its kind in Japan.”



Tesco lets shoppers self-checkout with their mobile phone at new Jack’s discount chain

Tesco spin-off Jack’s opens its doors with free mobile ‘Smart Shop’ app — Internet Retailing — “With the app, shoppers can scan the item’s barcode or shelf-front price code and then pay by simply tapping their phone on a self-service checkout terminal before leaving. The app also helps the shopper log what they have bought and how much they have paid.”


Target begins accepting NFC payments in San Francisco

Target appears to be testing in-store Apple Pay in San Francisco — 9to5Mac — “On Twitter this week, users have reported that they are able to check out with Apple Pay at a Target store in San Francisco, specifically the Metreon location. Users say that despite Target’s resistance to the feature in the past, the terminals at this San Francisco store are NFC-enabled and work with Apple Pay. Additionally, another user reports that they were able to use a contactless card at the same Target store during the self-checkout process.”




M&S rolls out mobile self-checkout in London food stores

M&S rolls out checkout free checkout as part of digital first strategy — Marks & Spencer — “M&S has today announced the launch of its scan and pay service, Mobile, Pay, Go, which will be available for customers in six London stores ahead of Christmas… The pacey roll out follows a successful trial of the service at Waterside Simply Food over the summer. The store now sees 20% of its sales from Mobile, Pay, Go with an average of 170 items being purchased through the app every hour.”


Shoppers forecast to spend $45bn a year using self-checkout in stores

‘Just Walk Out’ shopping and other smart checkout tech to reach over $45bn transactions by 2023, as retailers strive to eliminate lines — Juniper Research — “Retail spend at frictionless payment stores like Amazon Go will grow from an estimated US$253m in 2018 to over US$45bn by 2023. Juniper expects most of these transactions to be in convenience and general stores, with an average transaction value around US$30 per visit… Self-scanning apps, an alternative to ‘Just Walk Out’ technologies, will be used by over 32 million shoppers by 2023.”


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