M-Pesa founder shares lessons learned from ten years of mobile money

Vodafone's Michael Joseph

M-Pesa pioneer Michael Joseph, founding CEO of Safaricom and now director of mobile money at Vodafone Group, explains how the service works and the lessons learned from building and deploying one of the world’s most successful mobile money services in an in-depth Q&A that is now available to download free of charge from the NFC World Knowledge Centre... More




Orange reports on the opportunities and challenges in mobile-only banking

Orange's Marc Rennard

“When we look at the future of the banking and payments ecosystem, it is clear that operators will continue to play a prominent part in the space for many years to come as they evolve from their traditional business to new non-core areas, as we have done,” the deputy CEO of mobile financial services at Orange explains in an in-depth article on mobile-only banks that is now available to download from the NFC World Knowledge Centre... More









Mahindra Comviva explores the evolution of digital payments in India

Srinivas Nidugondi

The most obvious recent change in the payments landscape across India is the significant increase in the number of digital payments taking place in both urban and rural areas as a result of the measures taken by the Indian government to push the cashless initiative to the top of the nation’s agenda, says Mahindra Comviva’s senior vice president and head of mobile financial solutions. More




Barclaycard: Realising the potential of conversational commerce is crucial

Barclaycard Conversational Commerce

Having information about how, when and why consumers seek to contact organisations through digital assistants and chatbots and understanding why they are gravitating towards doing so is critical to achieving the full potential of conversational commerce, according to Barclaycard’s managing director of future payments Nick Kerigan and director of future payments Sanjaya Shrestha. More


Nordea Bank: PSD2 will require banks to adopt a ‘totally new way of viewing their customer base’

Nordea's Liisa Kanniainen

Significant confusion and a high level of fragmentation can be expected over the next five years as European financial institutions become accustomed to new regulations under the Payment Services Directive (PSD2) which will open the door to new competition within the European payment services market, says Nordea Bank’s vice president of strategic business development, transaction banking and business innovation. More


Starbucks to add gift cards to iMessage as Mobile Order & Pay grows

Users can send each other Starbucks gift cards in Apple's messaging app

Starbucks customers across the US will soon be able to purchase gift cards using Apple Pay and send them to friends and family within Apple’s iMessage platform. The move comes as the coffee giant reveals it now has approximately nine million mobile paying customers with one in three using Mobile Order & Pay, which accounted for 8% of all transactions made across US stores last month. More


Samsung Pay goes live across India with support for Paytm and UPI money transfers

Samsung Pay India

Samsung Pay has launched in India with support from Visa, Mastercard, American Express, Axis Bank, HDFC Bank, ICICI Bank, SBI Cards and Standard Chartered Bank, with Citibank India support expected “shortly”. The service has also integrated India’s leading mobile wallet Paytm and comes with support for peer-to-peer money transfers through the Indian government’s Unified Payments Interface platform. More


ABN Amro shares lessons learned deploying a mobile wallet service

From SIM-based NFC to HCE: ABN Amro’s search for the right mobile payments solution

Knowledge Centre Convenience, speed, reliability and security are the four most important pillars to building and delivering a successful mobile payment service, says Dutch bank ABN Amro’s senior product manager for mobile payments. Seven key lessons learned along the way are also shared in an in-depth paper which is now available in the NFC World Knowledge Centre. More



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